Experience

Gametize

• Singapore
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Management (Lead), Client Engagement

  • Dec 2022 - Present



OPPO

• China
• Telecommunications
• 700 & Above Employee

• OPPO Training Assistant Manager

  • Dec 2020 - Nov 2022

  - Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers. - Develop individualized and group training programs based on specific products. (Phone, IoT, Career Program) - Implement effective and purposeful training methods based on the needs & target of the projects. - Effectively manage the training team budget. - Evaluate organizational performance to ensure that training is meeting business needs and improving performance. - Effectively communicate with team members, trainers and management. - Create a curriculum to facilitate strategic training based on the organizations goals. (Train the trainer camp etc.) - Select and manage resources, including working with both internal employees and training vendors to develop and deliver training. - Manage the technologies and technical personnel required to develop, manage and deliver training such as OPPO online learning platform. - Keep abreast of training trends, developments and best practices.



Brightside Co

• Australia
• Financial Services
• 1 - 100 Employee

• Key Account Manager

  • Jun 2019 - Nov 2020

  - Develop a solid and trusting relationship between clients in Malaysia and company - Resolving key client issues and complaints - Managing communications between key clients and internal teams - Develop and establish strategic partnerships with key accounts and stakeholders so as to expand and penetrate the range of product into new channels - Formulate and implement sales and marketing strategies to grow sales and profit margin - Develop sales training contents and conduct group / individual training for all key clients - Provide training need analysis and individual training analysis



Samsung Mobile

• South Korea
• Consumer Electronics
• 700 & Above Employee

• Master Trainer

  • Feb 2018 - May 2019

  Project Manager in e-learning plattform: Samsung PlusProject Manager in Products: Galaxy S Series, A series, Wearable series.- 2018 2H Global Master Trainer in South Korea- Key Content Developer for all projects - Develop training materials that would be suitable to different target audiences- Design and execute training programs and career enhancement courses to field employees (approx 700 pax)- Contributes to storyboarding, authoring, and development of mLearning content and blended learning solutions- Prepare and coordinates local launching plans for Samsung products (S,A & Wearable series)- Provide necessary assistant in roadshows and media launch events- Arrange training schedule for various Samsung partners- Organize and execute Training Camp for field employees- Groom and maintain Field Trainer qualities

• Galaxy Master (Field Trainer)

  • Feb 2016 - Jan 2018

  IT & Mobile Products Expert- Trainer of the Year 2017- Project Manager of e-learning platform: SBA- Provide product and soft skill training to promoters, dealers, and various partners - Maintain employees performance at Samsung Experience Store and related channel to meet the requirements.- Assist in product roadshows and media launch events.- Build relationship with retailers and dealers in assigned region to ensure they have the right tools and knowledge to sell Samsung products. - Take part in content development & online learning platform

• Product Marketing Intern

  • Sep 2015 - Jan 2016

  Content & Services- Responsible in creating & supporting marketing campaign for Samsung services application- PIC of company employees benefit campaign- Client Engagement (Vendors)- Supporting Samsung Roadshow