Kingsley Maxwell

Retail Coordinator at Rifugio Communications Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Lagos Mainland, Lagos State, Nigeria, NG

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Credentials

  • Jobberman Soft-Skills Training
    Jobberman Youth Engagement & Learning

Experience

  • Rifugio Communications Limited
    • Nigeria
    • Telecommunications
    • 1 - 100 Employee
    • Retail Coordinator
      • Jun 2022 - Present

      ● Effective inventory management and Retail support ● Increasing customer retention ● Bridge the gap between sales and customer support ● Handling over Ten (10) stores across Nigeria. ● Retail expansion and effective pricing support. ● Reporting and effective communication ● Online business support for sesnigeria.com and rifugionigeria.com ● Effective supplier management ● Planning, organizing and time management ● Effective inventory management and Retail support ● Increasing customer retention ● Bridge the gap between sales and customer support ● Handling over Ten (10) stores across Nigeria. ● Retail expansion and effective pricing support. ● Reporting and effective communication ● Online business support for sesnigeria.com and rifugionigeria.com ● Effective supplier management ● Planning, organizing and time management

  • Simply Green Juice Limited
    • Lagos State, Nigeria
    • Customer Care Representative
      • Jan 2022 - May 2022

      *Answering customer questions quickly and effectively. *Resolving issues with empathy and care. *Document pain point to share with internal teams, nurture relationships and improve brand credibility. *Efficient record keeping of link your customer service and satisfaction. *Answering customer questions quickly and effectively. *Resolving issues with empathy and care. *Document pain point to share with internal teams, nurture relationships and improve brand credibility. *Efficient record keeping of link your customer service and satisfaction.

  • MTrading
    • Saint Vincent and the Grenadines
    • Financial Services
    • 1 - 100 Employee
    • Customer Care and Trainer
      • Jan 2021 - Dec 2021

      In my role as a customer care and trainer, attracts potential customers by answering calls on product and service questions daily, resolving clients' complaints, drafting report on customer service issues and also train prospective and active clients on company's product and services. In my role as a customer care and trainer, attracts potential customers by answering calls on product and service questions daily, resolving clients' complaints, drafting report on customer service issues and also train prospective and active clients on company's product and services.

  • Precambrian Mega Concept
    • Umuahia, Abia, Nigeria
    • Client Relation Associate
      • Nov 2018 - Apr 2020

      I established credible ideas and support for the corporate services and a contact point for customers. Exceeded retail sales goals by an average of 75%. I established credible ideas and support for the corporate services and a contact point for customers. Exceeded retail sales goals by an average of 75%.

Education

  • Michael Okpara' University of Agriculture Umudike
    Forest Management/Forest Resources Management
    2013 - 2018

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