Experience

Swoove360

• United States
• Software Development
• 1 - 100 Employee

• Chief Operating Officer

  • Feb 2020 - Present

  Ghana •Transformed departmental operations through aggressive process overhaul and attention to quality. •Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success. •Served as strategic advisor and functional expert on critical strategic and operational matters. •Designing and implementing Lean Six Sigma processes for business operations •Hired, trained, evaluated and retained… Show more •Transformed departmental operations through aggressive process overhaul and attention to quality. •Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success. •Served as strategic advisor and functional expert on critical strategic and operational matters. •Designing and implementing Lean Six Sigma processes for business operations •Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture. Show less



Roots Digital Limited

• Ghana
• Software Development
• 1 - 100 Employee

• Senior Project Manager

  • Dec 2017 - Oct 2022

  Ghana • Trained and mentored team members on the Agile Methodology and most effective ways to use Scrum processes to improve efficiency and adapt to the clients needs • Outlined work plans, assessed resources and determined timelines for projects. • Performed the complete planning, application development, verification, and risks involved in several software products such as MyBux, Ghana Music Live, Techshelta, Swoove e.tc. •Effectively handled the… Show more • Trained and mentored team members on the Agile Methodology and most effective ways to use Scrum processes to improve efficiency and adapt to the clients needs • Outlined work plans, assessed resources and determined timelines for projects. • Performed the complete planning, application development, verification, and risks involved in several software products such as MyBux, Ghana Music Live, Techshelta, Swoove e.tc. •Effectively handled the communications between in house software team, clients, and stakeholders. •Recommended product changes to enhance customer interest and maximize sales. •Collaborated with product teams to align marketing strategy, messaging and tactics. • Monitored project budget through careful assessment of resource usage and task management to keep costs low. •Oversaw development, testing, and rollout of complete suite of Mobile and Web-based software solutions. • Created, oversaw, and updated policies, information, standards, and guidelines on regular basis.

• Software Quality Assurance Test Engineer

  • Dec 2017 - Sep 2021

  Ghana • Performed extensive user interface testing on complete suite of Mobile and Web-based software solutions • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines for Manual Testing. •Worked with remote teams to complete timely tests and facilitate smooth product releases. • Tracked software bugs and detailed all information regarding findings and resolution techniques. • Wrote and updated manual test… Show more • Performed extensive user interface testing on complete suite of Mobile and Web-based software solutions • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines for Manual Testing. •Worked with remote teams to complete timely tests and facilitate smooth product releases. • Tracked software bugs and detailed all information regarding findings and resolution techniques. • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.



Network of Global Entertainment Limited

• Product Manager and Digital Marketing Specialist

  • Mar 2018 - Feb 2022

  Sowutuom, Greater Accra Region, Ghana •Worked with engineers to improve user experience and confirm builds meet user specifications. •Identified product gaps and generated innovative ideas to expand market share, improve customer experience, and drive growth. •Developed business plans to evaluate market opportunity and strategic fit for new product concepts. Audited and optimized websites to verify proper performance, visibility, and accessibility. • Managed search engine accounts for clients and implemented… Show more •Worked with engineers to improve user experience and confirm builds meet user specifications. •Identified product gaps and generated innovative ideas to expand market share, improve customer experience, and drive growth. •Developed business plans to evaluate market opportunity and strategic fit for new product concepts. Audited and optimized websites to verify proper performance, visibility, and accessibility. • Managed search engine accounts for clients and implemented multiple marketing services across platforms while growing client accounts. • Improved advertising initiatives by executing social media and digital marketing campaigns. • Developed and managed digital pay-per-click advertising programs with Google AdWords and third-party content distribution networks. Show less



DreamOval Ltd.

• Ghana
• IT Services and IT Consulting
• 1 - 100 Employee

• Integration Engineer

  • Aug 2017 - May 2018

  Ghana •Deploying Software solutions in Banks •Setting up servers for clients •Ensuring problems from clients are timely and satisfactorily addressed



Electricity Company of Ghana Limited

• Utilities
• 700 & Above Employee

• IT Support Specialist

  • May 2016 - Sep 2016

  Ghana • Providing assistance to ECG Vendors Administered product training to new employees on authorized software platform • Observed updated system functioning and entered commands to test different areas of operations. • Provided issue resolution and technical support for administrative system use on all branches in all ECG Branches in Tema • Monitored IT use to maintain compliance with established processes, policies and guidelines.



Ipsos In Ghana

• Ghana
• Research Services
• 1 - 100 Employee

• Data Analyst

  • Aug 2014 - Oct 2014

  Ghana • Entering Data from Surveys conducted by various clients