Experience

Infinity General Insurance Plc - Cambodia

• Cambodia
• Insurance
• 1 - 100 Employee

• IT Manager at Infinity General Insurance Plc and Cambodia Life Insurance Plc

  • Dec 2015 - Present

  • IT planning and documenting for both companies.• Ensure that IT departments of both companies are smoothly working to meet business requirements.• Ensure that IT equipment including servers, networking devices and telephone systems are working properly and securely. • Ensure corporate data safety by setting up reliable anti-virus system with proper backup and recovery strategies.• Ensure Core Insurance system to function properly and in a reliable security context.• Collect errors/bugs in Core System and Internal System from users and coordinate with software supplier for patch updates.• Manage to maintain and update the user access rights in Core System and Internal System, file servers, and other business applications.• Standardize the use of corporate software to be legal compliance. • Manage to upgrade IT equipment and update IT system to enhance IT efficiency.• Manage to update and maintain corporate website and email system.• Manage to control and monitor IT assets/resources to be used in an efficient way.• Keep immediate supervisor well-informed of activities and recommends corrective actions.• Strive for continuous improvement and solicit customer feedback to improve service. • Timely response to requests for information, service, and assistance.• Maintain company confidentiality.• Setup and manage the work flow within the department and control user job request.• Manage and supervise daily IT operation.• Provide indirect training to subordinates to get them more developed.• Encourage subordinates to maximize their work performance.• Keep good relationship with suppliers for the best price and keep up to date IT related information for the best IT solution.• Working with Audit to make sure all requirements are fulfilled Show less

• IT Manager

  • Oct 2012 - Present

  • Ensure that IT equipment including servers, networking devices and telephone systems are working properly and securely. • Ensure corporate data safety by setting up reliable anti-virus system with proper backup and recovery strategies.• Ensure Core Insurance system to function properly and in a reliable security context.• Collect errors/bugs in Core System and Internal System from users and coordinate with software supplier for patch updates.• Manage to maintain and update the user access rights in Core System and Internal System, file servers, and other business applications.• Standardize the use of corporate software to be legal compliance. • Manage to upgrade IT equipment and update IT system to enhance IT efficiency.• Manage to update and maintain corporate website and email system.• Manage to control and monitor IT assets/resources to be used in an efficient way.• IT department planning and documenting.• Keep immediate supervisor well-informed of activities and recommends corrective actions.• Strive for continuous improvement and solicit customer feedback to improve service. • Timely response to requests for information, service, and assistance.• Maintain company confidentiality.• Setup and manage the work flow within the department and control user job request.• Manage and supervise daily IT operation.• Provide indirect training to subordinates to get them more developed.• Encourage subordinates to maximize their work performance.• Keep good relationship with suppliers for the best price and keep up to date IT related information for the best IT solution.• Working with Audit to make sure all requirements are fulfilled Show less



UNION COMMERCIAL BANK Plc (UCB)

• Phnom Penh

• Senior IT Officer

  • May 2006 - Oct 2012

  • Role-play Deputy IT Manager. • Project Manager. • Working with Audit to make sure all requirements are fulfilled • Managing and coordinating core banking system. • Coordinating with other departments and branches to find out their requirements • Coordinating Card Projects • Coding and updating Core banking Application to meet Bank requirements. • Coding and designing new report to meet National Bank of Cambodia (NBC) requirement • Coding and updating program for HR department such as attendant process, staff information, salary, and tax. • Coding and updating program for Card Center department such as merchant auto credit, cardholder auto debit, card payment, and reports. • Coding and updating interface for Domestic and Plus and ATM transactions • Maintaining and backing up Oracle database of core banking system • Solving all problems related to core banking system • Supporting Card System (ATM-Plus, Visa, and MasterCard) • Supporting Card Transaction (ATM, Domestic, Plus, Visa, and MasterCard) • Supporting Credit Card Clearing System • Monitoring Visa and MasterCard network connections • Supporting Visa and MasterCard field people • Handle UAT and continuously implement to upgrade Card, ATM and POS system • Maintaining and Updating Card System Software and Hardware • Supporting Visa and MasterCard enhancement. • Maintaining the Embossing System • Supporting and printing monthly bill of credit card • Troubleshooting all ATM terminals • Supporting all user technical problems • Monitoring Network in Head Office and all branches • Monitoring and Backup Bank security camera • Reporting to IT manager Show less



CAMSHIN / MFONE MOBILE OPERATOR

• Phnom Penh

• MIS Supervisor

  • Feb 2003 - Apr 2006

  • Processing data of Mobile CDR files • Giving computer help desk (Hardware, Software, and Network) to all users in company • Coding some programs or application. • Updating work instruction to meet ISO standard • Checking and printing monthly bill • Supporting government officer to generate call log report • Reporting to Head of Department • Processing data of Mobile CDR files • Giving computer help desk (Hardware, Software, and Network) to all users in company • Coding some programs or application. • Updating work instruction to meet ISO standard • Checking and printing monthly bill • Supporting government officer to generate call log report • Reporting to Head of Department



Association for Development of Human Resources

• Phnom Penh

• Computer Teacher

  • Feb 2001 - Jan 2003

  • Teaching computer hardware and software maintenance • Teaching computer network • Teaching computer repair • Teaching Internet • Teaching Microsoft office • Preparing and installing computer and network for association • Teaching computer hardware and software maintenance • Teaching computer network • Teaching computer repair • Teaching Internet • Teaching Microsoft office • Preparing and installing computer and network for association