Kimiko Jones

Help Desk Support Specialist at City Facilities Management (FL) LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Jacksonville

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Experience

    • United States
    • Facilities Services
    • 200 - 300 Employee
    • Help Desk Support Specialist
      • Jan 2017 - Present

      Log jobs, assign resources, answer any follow up inquiries, ensure ETAs meet the response times, serve as a means to assist with reducing Vendor spend, and assist to ensure jobs are completed timely. Maintain basic system configuration, enhancements and report trending analysis for improvement needs Log jobs, assign resources, answer any follow up inquiries, ensure ETAs meet the response times, serve as a means to assist with reducing Vendor spend, and assist to ensure jobs are completed timely. Maintain basic system configuration, enhancements and report trending analysis for improvement needs

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Lead Manager
      • Feb 2016 - Jan 2017

    • United States
    • Retail
    • 700 & Above Employee
    • Store Manager
      • Feb 2012 - Sep 2015

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Assistant Store Manager
      • Oct 2010 - Jan 2012

Education

  • Miami Central Senior High School
    High School Diploma, General Studies
    1997 - 1999

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