Experience

PenAir Credit Union

• United States
• Banking
• 100 - 200 Employee

• Operation Support Specialist

  • Oct 2018 - Jun 2020

• Operations Support Specialist

  • Oct 2018 - Jun 2020

  Creating and maintaining member relationships and ensuring member requests are handled promptly and sufficiently. Planning, directing, and managing IRA/HSA transactions. Preventing fraudulent transactions via ITM/ATM, remote deposit, and IRA/HSA transactions. Support front-line employees in loan management and other back-office transactions.

• Transaction Specialist

  • Feb 2017 - Oct 2018

  Process all mail-in deposits and loan payments efficiently. Process all remote deposit transactions and prevent any fraudulent deposits. Maintain department retention. Deposit and balance all ITM/ATM transactions using Document Processing Client software. Complete all verification of deposits, SSA and AVS requests.

• Teller I

  • Apr 2015 - Feb 2017

  Process member transactions in accordance with compliance and regulations. Create and uphold relationships with new and existing members. Check cashing in accordance with my assigned limit. Maintaining a balanced cash drawer. Engaging in teamwork to ensure branch is balanced by the end of the day.