Kimberly Lee
Sales & Patient Care Executive at Can-Care- Claim this Profile
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Bio
Credentials
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Basic Foundations of Fitting
ABC Breast Care GmbHMay, 2023- Nov, 2024 -
Certified Health Coach
Health Coach AcademyFeb, 2023- Nov, 2024 -
Certificate of Completion - Human Resources Management
Great LearningJan, 2023- Nov, 2024 -
Certification of Completion - Talent Management
Great LearningJan, 2023- Nov, 2024 -
Certificate in Health Coaching
Health Coach AcademyOct, 2022- Nov, 2024 -
Agile Scrum Master
SimplilearnJun, 2022- Nov, 2024 -
Agile Scrum Foundation
SimplilearnApr, 2022- Nov, 2024 -
Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and AgileApr, 2022- Nov, 2024 -
Scrum Master Accredited Certification
International Scrum Institute™ (Scrum Institute)Apr, 2022- Nov, 2024 -
Diploma in Mental Health
Alison - Empower YourselfOct, 2021- Nov, 2024 -
Diploma in Psychology
Alison - Empower YourselfOct, 2021- Nov, 2024 -
Fully Accredited Professional Counselling Diploma Course
UdemyOct, 2021- Nov, 2024 -
Fully Accredited Professional Counselling Diploma Course
KEW Training AcademyOct, 2021- Nov, 2024 -
Human Resources Diploma
Alison - Empower YourselfOct, 2021- Nov, 2024 -
Wedding Planner
TRENDIMI LimitedMay, 2014- Nov, 2024 -
(ISC)² Candidate
(ISC)²Sep, 2022- Nov, 2024
Experience
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Can-Care
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Singapore
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Wellness and Fitness Services
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1 - 100 Employee
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Sales & Patient Care Executive
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May 2022 - Present
1. Customer Relationship Management a. To build good rapport and professional relationship with key customers including surgeons, oncologists, nurses and NGOs b. To act as the product champion by providing customers and patients with the right solutions in a timely manner c. To provide after sales service and technical assistance in the usageof products sold to the end users d. Address customer issues and concerns in a timely fashion to ensure customer satisfaction 2. Patients and Financial Goals a. To achieve patient and financial goals assigned in the area b. To grow the business potential in both breast care and chemo care c. To grow the key accounts assigned in the area d. To generate patient leads and ensure conversion to CC customers 3. Education Awareness and Support a. To conduct continuous medical educations (CMEs) to various healthcare professionals with the assistance from marketing team b. To conduct product presentation to potential customers when required including social department in the hospitals c. To raise product awareness via various cancer awareness campaign with hospital and NGOs support groups including Look Good Feel Better and Can-Care Wellness Program 4. Product Detailing a. Responsible to conduct product detailing to surgical and oncology doctors and nurses b. Act as the product champion to provide solutions to customers in a timely manner 5. Patient Care and Fitting a. To provide clinical consultation and fitting services for patients in the hospitals and in Can-Care's Centre whenever necessary b. To support patient's treatment in solving product related queries and to provide solutions c. To conduct floating clinics on designated days ni hospitals to generate higher patient leads Show less
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EUPFIN TECHNOLOGY MALAYSIA SDN BHD
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Malaysia
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Senior Sales Coordinator
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Jul 2019 - Feb 2022
➢ To assist salesperson’s with their customers. ➢ To handle general administrative duties such as creating consent form for installation, creating pending invoice, preparing quotation (as and when required by salesperson), preparing device and sim card (as and when technicians are not available). ➢ To liaise with internal / external technicians and customers regarding device installation for free trial and confirmed order. ➢ To key in daily routine as service record in CRM. ➢ To handle Accounts Receivables by following up with customers. ➢ To assist customer regarding the system issues and to teach customers how to use the system. ➢ To prepare monthly sales and technician's incentives. ➢ To send daily sales performance list to respective parties via email. ➢ To prepare external technician's payment via Excel file post installation before sending to Accounts for processing. Show less
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Yong Wen
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Singapore
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Food and Beverage Services
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1 - 100 Employee
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Customer Service Officer
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Nov 2018 - Jan 2019
➢ To perform basic accounting and general administrative duties such as issuing invoice, delivery order, credit notes and other related documents. ➢ To handle inquiry from customers. ➢ To do stock count and stock control as per required by Management. ➢ To ensure proper maintenance of records with appropriate supporting documents by filing in systematically. ➢ To build good rapport with customers, sales team, driver, warehouse team and other staffs. ➢ To perform any other tasks when required by superior. Show less
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ifm
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Germany
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Automation Machinery Manufacturing
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700 & Above Employee
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Customer Service Assistant
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Feb 2018 - Jul 2018
➢ Provide customer service support to the organization. ➢ Ensure and provide quality service to both internal and external customers. ➢ Preparation of sales quotations & phone enquiries. ➢ Liaise with sales engineers for all enquiries. ➢ PO entry & updating database. ➢ General duties such as documentation and filling, data entry, handle incoming emails & phone enquiries. ➢ Explain products and prices and answer questions from customers. ➢ Answer incoming calls from prospective customers. ➢ Keep records of calls and sales and record useful information. ➢ Internal stock on loan to salesperson record and control. ➢ Help to cover for internal colleagues when they are on leave such as ordering goods from suppliers, issuing DO and Invoices to customer. ➢ Receiving incoming phone calls when other colleagues are engaged with other works. Show less
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Dancomech Engineering Sdn Bhd
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Oil and Gas
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1 - 100 Employee
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Sales Coordinator
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Aug 2015 - Dec 2017
➢ To assist Sales Manager on the daily sales enquiry and administrative tasks. ➢ To attend to sales enquiries in Sales email, prepare quotation and follow up with customers. ➢ To follow up with suppliers on the sales enquiries sent to them in order to meet customer’s deadline. ➢ To assist Sales Manager on the daily sales enquiry and administrative tasks. ➢ To attend to sales enquiries in Sales email, prepare quotation and follow up with customers. ➢ To follow up with suppliers on the sales enquiries sent to them in order to meet customer’s deadline.
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York St John University
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United Kingdom
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Higher Education
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300 - 400 Employee
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Administrator cum Counselor
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Jun 2014 - Mar 2015
➢ To counsel students and parents to study in the university based in UK. ➢ To process student applications including data entry. ➢ To handle general clerical and company administration. ➢ To handle petty cash. ➢ To prepare reports. ➢ To counsel students and parents to study in the university based in UK. ➢ To process student applications including data entry. ➢ To handle general clerical and company administration. ➢ To handle petty cash. ➢ To prepare reports.
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Production Trainee
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May 2013 - Aug 2013
➢ Assist producers, directors, camerapeople and other crew members. ➢ Escort talents around the filming area and ensure they are well taken care of. ➢ Prepare foods and beverages for talents. ➢ Act as a runner distributing messages or items within film crew and cast. ➢ Assist Talent Manager during talent audition. ➢ Undertake errands as assigned. ➢ Assist producers, directors, camerapeople and other crew members. ➢ Escort talents around the filming area and ensure they are well taken care of. ➢ Prepare foods and beverages for talents. ➢ Act as a runner distributing messages or items within film crew and cast. ➢ Assist Talent Manager during talent audition. ➢ Undertake errands as assigned.
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Education
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2011 - 2014
Universiti Tunku Abdul Rahman
Bachelor of Communications, Broadcasting -
2005 - 2009
Sekolah Menengah Kebangsaan Taman Sri Muda
SPM, Pure Science
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