Kimberly Chan
Gender Equity Research & Development Officer at Canadian Musicians Co-operative- Claim this Profile
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Bio
Credentials
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Administrative Professional Foundations
LinkedInJul, 2022- Oct, 2024 -
Administrative Professional Tips
LinkedInJul, 2022- Oct, 2024 -
Business Etiquette: Phone, Email, and Text
LinkedInJul, 2022- Oct, 2024 -
Learning Excel Desktop (Office 365/Microsoft 365)
LinkedInJul, 2022- Oct, 2024 -
Learning Word Desktop (Office 365/Microsoft 365)
LinkedInJul, 2022- Oct, 2024 -
QuickBooks Online Essential Training
LinkedInJul, 2022- Oct, 2024 -
Time Management Fundamentals
LinkedInJul, 2022- Oct, 2024 -
Advance Your Skills as a User Experience Researcher
LinkedInMay, 2022- Oct, 2024 -
Getting Started in User Experience
LinkedInMay, 2022- Oct, 2024 -
UX Deep Dive: Foundational Research
LinkedInMay, 2022- Oct, 2024 -
UX Foundations: Research
LinkedInMay, 2022- Oct, 2024 -
UX Research for Agile Teams
LinkedInMay, 2022- Oct, 2024 -
UX Research: Being Flexible
LinkedInMay, 2022- Oct, 2024 -
UX Research: Journey Mapping
LinkedInMay, 2022- Oct, 2024 -
Employee Experience
LinkedInApr, 2022- Oct, 2024 -
Human Resources Foundations
LinkedInApr, 2022- Oct, 2024 -
Talent Management
LinkedInApr, 2022- Oct, 2024
Experience
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Canadian Musicians Co-operative
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Canada
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Music
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1 - 100 Employee
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Gender Equity Research & Development Officer
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May 2023 - Present
- Identified resources to inform the planning, design, and implementation of new DEI strategies and initiatives.- Designing an employee survey to track demographic data and employee satisfaction regarding diversity, inclusion, and accessibility in the workplace to find improvements for policy and procedure.- Co-leading a grant and sponsorship committee to coordinate the research and preparation of grant proposals in support of operating costs, youth arts and food rescue programming, and new projects & initiatives. Show less
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Assistant Director, Human Resources
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Jan 2023 - Present
- Coordinated the recruitment and selection process for 40 jobs across 14 teams, and increased job placements by 79%. Created job descriptions and interview questions, published job posts, and facilitated interviews.- Oversaw payroll processing and payroll advances of $1.6 million for over 200 employees by maintaining employee timesheets (edits, corrections, and adjustments) and ensuring accurate calculations and data entry.- Co-directed all functions of the HR department, including recruitment & selection, employee relations, payroll processing, and reporting, and oversaw day-to-day operations and administration across several departments. Show less
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Administrative Coordinator, Professional Development
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Sep 2022 - Dec 2022
- Researched and wrote 10 grant proposals and budgets for not-for-profit arts service youth programming and infrastructure efforts. Successfully awarded $1.73 million from Canada Council for the Arts, Ontario Creates, Employment and Social Development Canada, and York Region.- Launched a professional development workshop five-part mini-series for youth artists and music industry workers. Liaised with speakers, prepared workshop materials, and coordinated scheduling.- Wrote and distributed detailed minutes for the administrative team, working groups, committees, and other meetings as required. Show less
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Administrative Assistant, Professional Development
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Jul 2022 - Sep 2022
- Collaborated with corporate services and creative services to plan and coordinate virtual professional development programming for 70+ members, resulting in an average 90% satisfaction rate.- Supported the program coordinator and manager in delivering professional development workshops by taking attendance, managing breakout rooms, taking comprehensive and accurate notes, and distributing materials.- Facilitate communication between multiple teams, departments, and leadership to ensure alignment and clarity through minutes, reports, and spreadsheets. Show less
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Elections Ontario
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Ajax, Ontario, Canada
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Information Assistant
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Jun 2022 - Jun 2022
- Assisted in setting up the voting location by ensuring the voting location was accessible, and shutting down the voting location, including promptly closing on time and removing all posters and signs after closing. - Managed 1300+ voters, including greeting and directing voters, performing COVID-19 screenings, and validating voter information, in order to maintain the utmost efficiency, respect, and confidentiality. - Collaborated in logistical coordination by monitoring voters and voting stations to reduce voter wait time. Show less
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Sleepout
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Toronto, Ontario, Canada
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Community Lead
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Sep 2021 - Nov 2021
- Created a database to organize and manage customer relationships and community outreach opportunities (i.e. brand collaboration, customer interviews, event marketing). - Scheduled and facilitated an average of 3 customer interviews per week for greater insight about customers’ needs, leading to effective marketing, sales, and customer service efforts. - Collaborated with colleagues to design and write copy for email campaigns (newsletters, survey invitation, beta testing invitation) and conduct A/B testing to a mailing list of over 3000 consumers Show less
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Savers | Value Village
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Ajax, Ontario, Canada
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Sales Floor Associate
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Sep 2016 - May 2017
- Assisted an average of 50 customers per day in processing sales transactions and finding or selecting items, providing polite and friendly service to ensure customer retention. - Processed 40+ sales transactions per day (80+ on sale days), and maintained cash area, organized change room inventory, and organized the sales floor. - Trained an average of 2 new sales members per month on POS system operations, sales floor maintenance, customer service strategies, and sales goals. - Assisted an average of 50 customers per day in processing sales transactions and finding or selecting items, providing polite and friendly service to ensure customer retention. - Processed 40+ sales transactions per day (80+ on sale days), and maintained cash area, organized change room inventory, and organized the sales floor. - Trained an average of 2 new sales members per month on POS system operations, sales floor maintenance, customer service strategies, and sales goals.
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Education
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2015 - 2021
University of Toronto
Honours Bachelor of Arts, Sociology and Women's and Gender Studies
Community
