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5.0

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Douglas Cuffman, UXC, CSPO

I reported to Kim at Swanson Health. She is not only an expert in product management, merchandising, and e-commerce, she is a bright and capable professional with a knack for problem-solving, and just an all-around good person who is a pleasure to work with. We often worked in a stressful work environment with unrealistic timelines and difficult deliverables. Kim always takes a level-headed approach to conflict and chaos, coming up with a strategy that keeps the team moving and delivering the best quality possible. I'm sure any team will greatly benefit from Kim's expertise and I wish her every success in the future.

Charity Webb

Kim has a strong background in digital marketing and merchandising, however, her leadership and ability to embrace change is what makes her stand out. While working together she was a breath of fresh air in difficult circumstances and always willing to dive in and help. She's a true team player and pleasure to work with.

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Experience

    • United States
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Director of E-commerce
      • Nov 2021 - Present

      • User Experience• Data Analysis and Reporting• Agile and Waterfall Project management• Search Engine Optimization• Digital Marketing• E-Commerce Operations• Onsite Merchandising• Conversion rate optimization

    • Sr. Manager E-Commerce and Marketing
      • Apr 2019 - Nov 2021

      • Leader of Print marketing• Leader of Email and SMS Marketing• Search Engine Optimization• Digital Marketing• E-Commerce Operations• Onsite Merchandising• Conversion rate optimization

    • United States
    • Retail
    • 700 & Above Employee
    • E-commerce Hardlines Product Leader
      • Mar 2018 - Apr 2019

      • Hardline’s Site Merchandising Strategies • Digital Marketing strategy and execution • Data Analysis and Reporting • Search Engine Optimization • E-Commerce Operations • Conversion rate optimization • Rating and review platform integration • Drop ship and Assortment expansion • Hardline’s Site Merchandising Strategies • Digital Marketing strategy and execution • Data Analysis and Reporting • Search Engine Optimization • E-Commerce Operations • Conversion rate optimization • Rating and review platform integration • Drop ship and Assortment expansion

    • United States
    • Retail
    • 1 - 100 Employee
    • E-commerce Ops Marketing Manager
      • Aug 2012 - Mar 2018

      • Digital Merchandising online and offline• Conversion rate optimization• E-Commerce Operations• Digital Marketing Liaison• Dropship Assortment Expansion• Search Engine Optimization• Data Analytics

    • Digital Merchant & Strategist
      • Dec 2010 - Aug 2012

    • Merchandise Buyer
      • Jul 2006 - Dec 2010

    • Quality Assurance Specialist/Designer
      • Jul 2002 - Jul 2006

Education

  • University of Wyoming
    Bachelor's degree Consumer Science, Textiles and Merchandising
    1997 - 2002

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