Experience

SOUTHERN MARYLAND ORAL AND MAXILLOFACIAL SURGERY P.A

• United States
• Medical Practices
• 1 - 100 Employee

• Insurance Coordinator

  • Apr 2022 - Present

  • Confirm patients have provided correct insurance information and verify eligibility and benefits• Inform patients if their insurance is out of network with the office or have terminated and ensure that they have necessary referrals that may be required• Explain benefits and guidelines to patients as needed to help them to understand their insurance

• Patient Care Coordinator

  • May 2017 - Jan 2023

  • Enter accurate patient information into electronic medical records• Verify eligibility and benefits of patient insurances via provider websites or over the phone and prepare charts for upcoming surgical procedures• Submit claims and pre-treatment estimates to insurance companies• Prepare and present treatment plans, configure estimated fees for surgical procedures, review payment options with patients and collect office and surgical fees as required• Process patient charts following consultations and surgical procedures to ensure all necessary documents are accounted for, scanned to electronic medical records and claims submitted• Submit medical clearances to outside physicians for continuity of patient care• Provide post-operative instructions to patient families following surgery• Complete lab request forms for biopsies and retrieve lab reports from the lab website • Correspond with referring dentists on the coordination of care for patients• Schedule patient consultations and oral surgical procedures Show less



Gaylord National Resort & Convention Center

• Oxon Hill, MD

• Administrative Assistant II

  • Nov 2015 - Apr 2017

  • Enter, retrieve and transmit information or documents contained in computer databases • Prepare letters, contracts or proposals using spreadsheet, database, or presentation software • Create and maintain computer and paper-based filing and organization systems for records and reports • Generate reports for various managers, qualify leads for local catering sales and perform other duties as requested by Managers • Enter, retrieve and transmit information or documents contained in computer databases • Prepare letters, contracts or proposals using spreadsheet, database, or presentation software • Create and maintain computer and paper-based filing and organization systems for records and reports • Generate reports for various managers, qualify leads for local catering sales and perform other duties as requested by Managers



MedStar Georgetown University Hospital

• Washington D.C. Metro Area

• Administrative Assistant

  • Apr 2010 - Nov 2015

  • Perform assistant duties for Assistant Vice President of Advocacy and International Services, meetings management and scheduling, taking meeting minutes to include transcription and distribution, set up interviews and agendas for potential new hires • Responsible for department financial accounting, invoice processing, monthly accruals and audits of accounts payables. Maintain communication with the Central Business Office and department vendors. Prepare and maintain data to ensure tracking of department performance for analysis and determination of annual budget, timekeeping • Manage department inventory levels and ordering supplies, to include procurement, repair and disposition of office equipment such as pagers, phones, printers and computers • Managed Volunteer Services in the absence of a Volunteer Services Coordinator, provide administrative functions for the current Volunteer Services Coordinator as needed with processing volunteers which includes volunteer tracking, performing background checks, scheduling drug screens with follow up on results, conducting interviews, managing volunteer apparel and scheduling catering for recruitment events. Perform administrative assistant duties for Language Services Department by scheduling interpreters as needed • Triage all incoming calls, support and communicate with Patient Advocates and department administrators on arising patient/family issues, provide conflict resolution and service recovery to patients and their families Show less