Senior Delivery Manager, Customer Success

• Jan 2023 - Present

Manager, Customer Success

• Jun 2020 - Jan 2023

Director, Strategic Implementation and Compliance

• Oct 2018 - Jun 2020

Credentialing Specialist/Radiologic Technologist

• Jan 2014 - Jun 2020

• Manage license renewals and credentialing applications for all providers. • Assist in provider recruiting and on-boarding. • Communicate with insurance companies concerning credentialing/contracting issues. • Assist in obtaining and maintaining malpractice insurance for company’s providers. • Participate in various Quality/HEDIS, Human Resources, and Marketing projects • Proficient with NextGen and Citrix systems. • Involved in charity fundraising. • Member of company… Show more • Manage license renewals and credentialing applications for all providers. • Assist in provider recruiting and on-boarding. • Communicate with insurance companies concerning credentialing/contracting issues. • Assist in obtaining and maintaining malpractice insurance for company’s providers. • Participate in various Quality/HEDIS, Human Resources, and Marketing projects • Proficient with NextGen and Citrix systems. • Involved in charity fundraising. • Member of company Wellness Committee & Spirit of Care Committee.

Radiologic Technologist

• Mar 2008 - Jan 2014

Optimized office efficiency through organization. Performed radiographic exams daily using film screen. Locate, examine, and distribute diagnostic reports to providers throughout the clinic. Ready films for patients to take to other physicians.Trained, motivated, and evaluated new staff members in the X-Ray department. Created and maintained training manuals for new staff.

Radiologic Technologist/Medical Assistant

• Sep 2010 - Dec 2010

Performed radiographic exams. Performed Audiograms. Performed Pulmonary Function Tests. Performed Urine and Hair drug screens, as well as breath alcohol tests. Took patient's vitals and history. Performed venipuncture. Administered injections under physician order. Performed lab tests. Assisted physician with all aspects of patient care. Performed radiographic exams. Performed Audiograms. Performed Pulmonary Function Tests. Performed Urine and Hair drug screens, as well as breath alcohol tests. Took patient's vitals and history. Performed venipuncture. Administered injections under physician order. Performed lab tests. Assisted physician with all aspects of patient care.

X-Ray Tech/ Medical Assistant

• Mar 2010 - Jun 2010

Performed radiographic exams. Performed Audiograms. Performed Pulmonary Function Tests. Performed Urine and Hair drug screens, as well as breath alcohol tests. Took patient's vitals and history. Familiar with E-Clinicals EMR. Performed venipuncture. Administered injections under physician order. Registered new patients. Performed lab tests. Assisted physician with all aspects of patient care. Performed radiographic exams. Performed Audiograms. Performed Pulmonary Function Tests. Performed Urine and Hair drug screens, as well as breath alcohol tests. Took patient's vitals and history. Familiar with E-Clinicals EMR. Performed venipuncture. Administered injections under physician order. Registered new patients. Performed lab tests. Assisted physician with all aspects of patient care.

CT/MRI/PICC Tech Aide/EKG Technician/Film Information Specialist

• Jan 1998 - Mar 2008

Performed EKG's on patients in the ER and inpatient setting. Transcribed dictation after cardiologist interpretation. Ability to look up pertinent information in the computer according to HIPAA. Responsible for transporting patients to and from CT/MRI/PICC Suite, transferring of patients to and from the exam table, fielding phone calls, aiding technologist in assessment of the patient. Familiar with sterile technique. PACS superuser. Familiar with CR/DR equipment. Possess ability to… Show more Performed EKG's on patients in the ER and inpatient setting. Transcribed dictation after cardiologist interpretation. Ability to look up pertinent information in the computer according to HIPAA. Responsible for transporting patients to and from CT/MRI/PICC Suite, transferring of patients to and from the exam table, fielding phone calls, aiding technologist in assessment of the patient. Familiar with sterile technique. PACS superuser. Familiar with CR/DR equipment. Possess ability to troubleshoot equipment and computer problems. Able to function in a fast-paced stressful environment. Show less Performed EKG's on patients in the ER and inpatient setting. Transcribed dictation after cardiologist interpretation. Ability to look up pertinent information in the computer according to HIPAA. Responsible for transporting patients to and from CT/MRI/PICC Suite, transferring of patients to and from the exam table, fielding phone calls, aiding technologist in assessment of the patient. Familiar with sterile technique. PACS superuser. Familiar with CR/DR equipment. Possess ability to… Show more Performed EKG's on patients in the ER and inpatient setting. Transcribed dictation after cardiologist interpretation. Ability to look up pertinent information in the computer according to HIPAA. Responsible for transporting patients to and from CT/MRI/PICC Suite, transferring of patients to and from the exam table, fielding phone calls, aiding technologist in assessment of the patient. Familiar with sterile technique. PACS superuser. Familiar with CR/DR equipment. Possess ability to troubleshoot equipment and computer problems. Able to function in a fast-paced stressful environment. Show less