Experience

CloudQ

• United Kingdom
• Telecommunications

• Project Manager

  • Aug 2022 - Present

  AmdocsMy primary responsibilities are to manage Project Management Office domains: Scope, Time, Cost, Quality, Change, HR, Communication, Risk, Procurement and Integration. This includes delivering defined project outcomes on time, within budget and with a high level of quality. I develop the project's Scope of Work, and I am accountable for building and maintaining an ongoing Project Management Plan. As a Project Manager I build and manage an effective and engaged multi-disciplinary project team to ensure efficient project delivery, usually in a matrix manner. I am responsible for the management of project resources (Amdocs, clients, and sub-contractors), ensuring that budget and scheduling constraints are adhered to. Additionally, I align projects with overall program policies, roadmap, constraints and plans. In this role I prioritize tasks and resolve issues/conflicts.



Diebold Nixdorf

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Channel Account Manager | Business Development Manager | Client Success Manager

  • Dec 2020 - Dec 2021

  𝘔𝘺 𝘱𝘳𝘪𝘮𝘢𝘳𝘺 𝘧𝘰𝘤𝘶𝘴 𝘢𝘴 𝘵𝘩𝘦 𝘙𝘦𝘵𝘢𝘪𝘭 𝘊𝘩𝘢𝘯𝘯𝘦𝘭 𝘈𝘤𝘤𝘰𝘶𝘯𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘳 𝘤𝘦𝘯𝘵𝘦𝘳𝘦𝘥 𝘢𝘳𝘰𝘶𝘯𝘥 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘥𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵, 𝘳𝘦𝘵𝘢𝘪𝘯𝘪𝘯𝘨 𝘜𝘚 𝘴𝘦𝘨𝘮𝘦𝘯𝘵𝘴 𝘰𝘧 𝘎𝘭𝘰𝘣𝘢𝘭 𝘢𝘤𝘤𝘰𝘶𝘯𝘵𝘴, 𝘦𝘹𝘤𝘦𝘦𝘥𝘪𝘯𝘨 𝘤𝘭𝘪𝘦𝘯𝘵 𝘴𝘢𝘵𝘪𝘴𝘧𝘢𝘤𝘵𝘪𝘰𝘯 𝘣𝘺 𝘴𝘦𝘳𝘷𝘪𝘯𝘨 𝘢𝘴 𝘢 𝘩𝘢𝘯𝘥𝘴-𝘰𝘯, 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳-𝘤𝘦𝘯𝘵𝘳𝘪𝘤 𝘱𝘳𝘰𝘫𝘦𝘤𝘵 𝘮𝘢𝘯𝘢𝘨𝘦𝘳. 𝘐 𝘰𝘷𝘦𝘳𝘴𝘢𝘸 𝘵𝘩𝘦 𝘦𝘯𝘥-𝘵𝘰-𝘦𝘯𝘥 𝘴𝘢𝘭𝘦𝘴 𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘴 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘪𝘯 𝘢𝘭𝘭 𝘭𝘰𝘤𝘢𝘭 𝘤𝘰𝘯𝘵𝘳𝘢𝘤𝘵𝘴, 𝘴𝘦𝘳𝘷𝘪𝘤𝘦 𝘭𝘦𝘷𝘦𝘭𝘴, 𝘱𝘰𝘴𝘵-𝘴𝘢𝘭𝘦 𝘱𝘳𝘰𝘥𝘶𝘤𝘵 𝘳𝘰𝘭𝘭𝘰𝘶𝘵𝘴 & 𝘴𝘦𝘳𝘷𝘪𝘤𝘦 𝘪𝘮𝘱𝘭𝘦𝘮𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯𝘴. 𝘐 𝘴𝘦𝘳𝘷𝘦𝘥 𝘢𝘴 𝘢 𝘴𝘮𝘢𝘭𝘭 & 𝘮𝘦𝘥𝘪𝘶𝘮 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘱𝘳𝘰𝘫𝘦𝘤𝘵 𝘭𝘦𝘢𝘥 𝘧𝘰𝘳 𝘱𝘪𝘭𝘰𝘵 𝘵𝘦𝘴𝘵𝘪𝘯𝘨 𝘪𝘯 𝘥𝘦𝘱𝘭𝘰𝘺𝘮𝘦𝘯𝘵𝘴 𝘰𝘧 𝘯𝘦𝘸 𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘴, 𝘱𝘳𝘰𝘤𝘦𝘴𝘴𝘦𝘴 & 𝘱𝘳𝘰𝘤𝘦𝘥𝘶𝘳𝘦𝘴, 𝘰𝘱𝘵𝘪𝘮𝘪𝘻𝘦𝘥 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘦𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘦𝘧𝘧𝘰𝘳𝘵𝘴 𝘸𝘪𝘵𝘩 𝘥𝘦𝘱𝘢𝘳𝘵𝘮𝘦𝘯𝘵𝘴 𝘪𝘯 𝘎𝘦𝘳𝘮𝘢𝘯𝘺, 𝘚𝘸𝘦𝘥𝘦𝘯 & 𝘚𝘪𝘯𝘨𝘢𝘱𝘰𝘳𝘦.➡️ Streamlined inventory & order management process. Identified process gaps, gathered departmental data, oversaw step-by-step documentation, & led implementation. ➡️ Consigned inventory manager for franchisees of a large national petroleum & convenience company.➡️ Created, distributed & executed new channel processes & documents to assist with developing the new program.

• Retail Client Account Executive & Project Manager

  • Oct 2018 - Dec 2020

  𝘔𝘺 𝘱𝘳𝘪𝘮𝘢𝘳𝘺 𝘧𝘰𝘤𝘶𝘴 𝘢𝘴 𝘢 𝘙𝘦𝘵𝘢𝘪𝘭 𝘊𝘭𝘪𝘦𝘯𝘵 𝘈𝘤𝘤𝘰𝘶𝘯𝘵 𝘌𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦 & 𝘗𝘳𝘰𝘫𝘦𝘤𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘳 𝘸𝘢𝘴 𝘵𝘢𝘬𝘪𝘯𝘨 𝘰𝘯 𝘬𝘦𝘺 𝘪𝘯𝘪𝘵𝘪𝘢𝘭 𝘤𝘭𝘪𝘦𝘯𝘵𝘴 & 𝘨𝘳𝘰𝘸𝘪𝘯𝘨 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘳𝘦𝘭𝘢𝘵𝘪𝘰𝘯𝘴𝘩𝘪𝘱𝘴 𝘢𝘴 𝘢 𝘵𝘳𝘶𝘴𝘵𝘦𝘥 𝘢𝘥𝘷𝘪𝘴𝘰𝘳 𝘪𝘯 𝘵𝘩𝘦 𝘦𝘷𝘰𝘭𝘷𝘪𝘯𝘨 𝘙𝘦𝘵𝘢𝘪𝘭 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺.➡️ Key areas of competencies include:Account Management | Retail Solution Sales | Project Management | Hardware Pilots |Inventory Management | Internal Processes for Account & Project Support | Negotiations | Project Related Logistics | Profit & Loss Analysis & Reporting | US Divisions of Global Accounts | Internal & Client Presentations

• Client Relationship Manager

  • Nov 2016 - Oct 2018

  𝘔𝘺 𝘱𝘳𝘪𝘮𝘢𝘳𝘺 𝘧𝘰𝘤𝘶𝘴 𝘢𝘴 𝘢 𝘊𝘭𝘪𝘦𝘯𝘵 𝘙𝘦𝘭𝘢𝘵𝘪𝘰𝘯𝘴𝘩𝘪𝘱 𝘔𝘢𝘯𝘢𝘨𝘦𝘳 𝘸𝘢𝘴 𝘵𝘰 𝘦𝘴𝘵𝘢𝘣𝘭𝘪𝘴𝘩 & 𝘮𝘢𝘪𝘯𝘵𝘢𝘪𝘯 𝘤𝘭𝘰𝘴𝘦 𝘳𝘦𝘭𝘢𝘵𝘪𝘰𝘯𝘴𝘩𝘪𝘱𝘴 𝘸𝘪𝘵𝘩 𝘤𝘭𝘪𝘦𝘯𝘵𝘴 𝘢𝘵 𝘮𝘶𝘭𝘵𝘪𝘱𝘭𝘦 𝘰𝘳𝘨𝘢𝘯𝘪𝘻𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘭𝘦𝘷𝘦𝘭𝘴. 𝘐 𝘦𝘹𝘱𝘢𝘯𝘥𝘦𝘥 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘱𝘳𝘰𝘥𝘶𝘤𝘵 𝘢𝘥𝘰𝘱𝘵𝘪𝘰𝘯 & 𝘥𝘦𝘷𝘦𝘭𝘰𝘱𝘦𝘥 𝘣𝘦𝘴𝘵 𝘱𝘳𝘢𝘤𝘵𝘪𝘤𝘦𝘴 𝘧𝘰𝘳 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘴𝘶𝘤𝘤𝘦𝘴𝘴.➡️ Key areas of competencies include: Process Improvement | Inside Sales | Project Management & Deployments | Ensured Sales Order to Ship Timelines | Assigned Focus Enterprise Account Management | Resource Coordination



TRUNO, Retail Technology Solutions

• United States
• Computer and Network Security
• 100 - 200 Employee

• Sales Executive | Relationship Management | Client Success

  • Aug 2015 - Jul 2016

  𝘔𝘺 𝘱𝘳𝘪𝘮𝘢𝘳𝘺 𝘧𝘰𝘤𝘶𝘴 𝘢𝘴 𝘢 𝘕𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘈𝘤𝘤𝘰𝘶𝘯𝘵, 𝘚𝘢𝘭𝘦𝘴 𝘌𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦 𝘸𝘢𝘴 𝘯𝘦𝘸 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘥𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵 𝘸𝘪𝘵𝘩 𝘢𝘯 𝘦𝘮𝘱𝘩𝘢𝘴𝘪𝘴 𝘰𝘯 𝘦𝘹𝘱𝘢𝘯𝘴𝘪𝘰𝘯 𝘪𝘯 𝘯𝘢𝘵𝘶𝘳𝘢𝘭 𝘨𝘳𝘰𝘤𝘦𝘳𝘺 & 𝘯𝘰𝘯-𝘨𝘳𝘰𝘤𝘦𝘳𝘺 𝘴𝘱𝘢𝘤𝘦𝘴. 𝘐 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘦𝘹𝘱𝘢𝘯𝘥𝘪𝘯𝘨 𝘵𝘩𝘦 𝘮𝘢𝘳𝘬𝘦𝘵 𝘴𝘩𝘢𝘳𝘦 & 𝘴𝘦𝘤𝘶𝘳𝘪𝘯𝘨 𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘤𝘭𝘪𝘦𝘯𝘵 𝘢𝘤𝘤𝘰𝘶𝘯𝘵𝘴.➡️ Key areas of competencies include: Direct Marketing | Relationship Management, End-to-End Experience | Sales & Product Presentations & Proposals | Account Management of Client Needs & Related Internal Resources | Engaging Business Partners as Third-Party Solutions & Product Specialists



NCR Retail

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Client Relationship Manager | Client Success | Relationship Management

  • Mar 2014 - Jun 2015

  𝘔𝘺 𝘱𝘳𝘪𝘮𝘢𝘳𝘺 𝘧𝘰𝘤𝘶𝘴 𝘢𝘴 𝘊𝘭𝘪𝘦𝘯𝘵 𝘙𝘦𝘭𝘢𝘵𝘪𝘰𝘯𝘴𝘩𝘪𝘱 𝘔𝘢𝘯𝘢𝘨𝘦𝘳 𝘪𝘯 𝘙𝘦𝘵𝘢𝘪𝘭 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺 𝘸𝘢𝘴 𝘦𝘯𝘴𝘶𝘳𝘪𝘯𝘨 𝘴𝘦𝘢𝘮𝘭𝘦𝘴𝘴 𝘢𝘤𝘤𝘰𝘶𝘯𝘵 𝘳𝘦𝘭𝘢𝘵𝘪𝘰𝘯𝘴𝘩𝘪𝘱 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘸𝘪𝘵𝘩 𝘢𝘯 𝘦𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦 𝘭𝘦𝘷𝘦𝘭 𝘱𝘳𝘦𝘴𝘦𝘯𝘤𝘦 𝘪𝘯 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘺 𝘪𝘥𝘦𝘯𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯, 𝘱𝘳𝘰𝘥𝘶𝘤𝘵 𝘦𝘥𝘶𝘤𝘢𝘵𝘪𝘰𝘯, & 𝘱𝘳𝘰𝘤𝘦𝘴𝘴 𝘪𝘮𝘱𝘳𝘰𝘷𝘦𝘮𝘦𝘯𝘵.➡️ Key areas of competencies include:Contract Negotiations | Multiple Project Timeline Management | Major Enterprise Focus Accounts | Customer Advocate & Account interface | Budgeting & Cost Savings Expertise | Direct Experience with Creation & Gathering Requirements for SOW | Risk Management | Project Management, Planning to Implementation



General Datatech

• United Kingdom
• Business Consulting and Services

• Sales Manager

  • Jul 2013 - Sep 2013

  𝘔𝘺 𝘱𝘳𝘪𝘮𝘢𝘳𝘺 𝘧𝘰𝘤𝘶𝘴 𝘢𝘴 𝘚𝘢𝘭𝘦𝘴 𝘔𝘢𝘯𝘢𝘨𝘦𝘳 𝘢𝘵 𝘎𝘦𝘯𝘦𝘳𝘢𝘭 𝘋𝘢𝘵𝘢𝘵𝘦𝘤𝘩 𝘸𝘢𝘴 𝘵𝘰 𝘦𝘹𝘦𝘤𝘶𝘵𝘦 𝘲𝘶𝘢𝘭𝘪𝘧𝘪𝘦𝘥 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴 𝘵𝘰 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘱𝘪𝘱𝘦𝘭𝘪𝘯𝘦 𝘨𝘦𝘯𝘦𝘳𝘢𝘵𝘪𝘰𝘯 𝘧𝘰𝘳 𝘯𝘦𝘵𝘸𝘰𝘳𝘬 𝘦𝘲𝘶𝘪𝘱𝘮𝘦𝘯𝘵 𝘴𝘢𝘭𝘦𝘴, 𝘦𝘯𝘨𝘪𝘯𝘦𝘦𝘳𝘪𝘯𝘨 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴, 𝘦𝘲𝘶𝘪𝘱𝘮𝘦𝘯𝘵 𝘴𝘵𝘢𝘨𝘪𝘯𝘨 & 𝘸𝘢𝘳𝘦𝘩𝘰𝘶𝘴𝘪𝘯𝘨, & 𝘭𝘢𝘳𝘨𝘦-𝘴𝘤𝘢𝘭𝘦 𝘥𝘦𝘱𝘭𝘰𝘺𝘮𝘦𝘯𝘵 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴.➡️ Key areas of competencies include: Sales Solutions | Relationship Management | Configurations to Quotes | Inventory Management | Billing Reconciliation | Pricing Strategies | Cost Savings Strategies



IBM Corporation

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Specialist | Midrange Server | Relationship Management | Client Success

  • 2008 - Jul 2013

  𝘔𝘺 𝘱𝘳𝘪𝘮𝘢𝘳𝘺 𝘧𝘰𝘤𝘶𝘴 𝘸𝘢𝘴 𝘴𝘦𝘳𝘷𝘪𝘯𝘨 𝘢𝘴 𝘈𝘤𝘤𝘰𝘶𝘯𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘳 𝘧𝘰𝘳 𝘥𝘦𝘴𝘪𝘨𝘯𝘢𝘵𝘦𝘥 𝘧𝘰𝘤𝘶𝘴 𝘢𝘤𝘤𝘰𝘶𝘯𝘵𝘴, 𝘸𝘩𝘪𝘭𝘦 𝘮𝘦𝘦𝘵𝘪𝘯𝘨 𝘰𝘳 𝘦𝘹𝘤𝘦𝘦𝘥𝘪𝘯𝘨 𝘺𝘦𝘢𝘳𝘭𝘺 𝘲𝘶𝘰𝘵𝘢𝘴. 𝘐 𝘳𝘦𝘮𝘰𝘷𝘦𝘥 𝘱𝘶𝘳𝘤𝘩𝘢𝘴𝘪𝘯𝘨 𝘰𝘣𝘴𝘵𝘢𝘤𝘭𝘦𝘴 𝘪𝘯 𝘸𝘰𝘳𝘬𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘱𝘳𝘪𝘤𝘪𝘯𝘨 𝘴𝘱𝘦𝘤𝘪𝘢𝘭𝘪𝘴𝘵𝘴 𝘵𝘰 𝘤𝘰𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘦 𝘧𝘪𝘯𝘢𝘯𝘤𝘪𝘯𝘨 𝘰𝘱𝘵𝘪𝘰𝘯𝘴.➡️ Converted an inactive major account into $7M/year, actively purchasing account. 𝘔𝘺 𝘱𝘳𝘪𝘮𝘢𝘳𝘺 𝘧𝘰𝘤𝘶𝘴 𝘸𝘢𝘴 𝘴𝘦𝘳𝘷𝘪𝘯𝘨 𝘢𝘴 𝘈𝘤𝘤𝘰𝘶𝘯𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘳 𝘧𝘰𝘳 𝘥𝘦𝘴𝘪𝘨𝘯𝘢𝘵𝘦𝘥 𝘧𝘰𝘤𝘶𝘴 𝘢𝘤𝘤𝘰𝘶𝘯𝘵𝘴, 𝘸𝘩𝘪𝘭𝘦 𝘮𝘦𝘦𝘵𝘪𝘯𝘨 𝘰𝘳 𝘦𝘹𝘤𝘦𝘦𝘥𝘪𝘯𝘨 𝘺𝘦𝘢𝘳𝘭𝘺 𝘲𝘶𝘰𝘵𝘢𝘴. 𝘐 𝘳𝘦𝘮𝘰𝘷𝘦𝘥 𝘱𝘶𝘳𝘤𝘩𝘢𝘴𝘪𝘯𝘨 𝘰𝘣𝘴𝘵𝘢𝘤𝘭𝘦𝘴 𝘪𝘯 𝘸𝘰𝘳𝘬𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘱𝘳𝘪𝘤𝘪𝘯𝘨 𝘴𝘱𝘦𝘤𝘪𝘢𝘭𝘪𝘴𝘵𝘴 𝘵𝘰 𝘤𝘰𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘦 𝘧𝘪𝘯𝘢𝘯𝘤𝘪𝘯𝘨 𝘰𝘱𝘵𝘪𝘰𝘯𝘴.➡️ Converted an inactive major account into $7M/year, actively purchasing account.



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Product & Industry Sales Specialist | Relationship Management | Client Success | Account Management

  • 1998 - 2003

  𝘔𝘺 𝘱𝘳𝘪𝘮𝘢𝘳𝘺 𝘧𝘰𝘤𝘶𝘴 𝘢𝘴 𝘵𝘩𝘦 𝘭𝘦𝘢𝘥 𝘪𝘯𝘴𝘪𝘥𝘦 𝘴𝘢𝘭𝘦𝘴 𝘢𝘨𝘦𝘯𝘵 𝘧𝘰𝘳 𝘙𝘚𝘚 𝘕𝘰𝘳𝘵𝘩 𝘈𝘮𝘦𝘳𝘪𝘤𝘢 𝘸𝘢𝘴 𝘵𝘰 𝘥𝘦𝘭𝘪𝘷𝘦𝘳 𝘙𝘦𝘵𝘢𝘪𝘭 𝘚𝘵𝘰𝘳𝘦 𝘚𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘴. 𝘐 𝘦𝘹𝘦𝘤𝘶𝘵𝘦𝘥 𝘳𝘦𝘵𝘢𝘪𝘭 𝘥𝘪𝘳𝘦𝘤𝘵 𝘴𝘢𝘭𝘦𝘴 & 𝘝𝘈𝘙 𝘵𝘦𝘳𝘳𝘪𝘵𝘰𝘳𝘺 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘢𝘴 𝘢𝘯 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺 𝘵𝘳𝘢𝘪𝘯𝘦𝘳, 𝘴𝘱𝘦𝘤𝘪𝘢𝘭𝘪𝘻𝘪𝘯𝘨 𝘪𝘯 𝘮𝘶𝘭𝘵𝘪-𝘭𝘦𝘷𝘦𝘭 𝘮𝘢𝘳𝘬𝘦𝘵𝘪𝘯𝘨 𝘱𝘭𝘢𝘯𝘯𝘪𝘯𝘨, 𝘦𝘹𝘦𝘤𝘶𝘵𝘪𝘰𝘯 & 𝘢𝘯𝘢𝘭𝘺𝘴𝘪𝘴. 𝘙𝘦𝘵𝘢𝘪𝘭 𝘚𝘵𝘰𝘳𝘦 𝘚𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘴 𝘪𝘯𝘤𝘭𝘶𝘥𝘦𝘥, 𝘣𝘶𝘵 𝘸𝘦𝘳𝘦 𝘯𝘰𝘵 𝘭𝘪𝘮𝘪𝘵𝘦𝘥 𝘵𝘰, 𝘣𝘶𝘯𝘥𝘭𝘦𝘥 𝘩𝘢𝘳𝘥𝘸𝘢𝘳𝘦, 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴 & 𝘴𝘰𝘧𝘵𝘸𝘢𝘳𝘦 𝘧𝘰𝘳 𝘐𝘉𝘔 𝘪𝘯𝘵𝘦𝘳𝘯𝘢𝘭 𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘴, 𝘷𝘢𝘳𝘪𝘰𝘶𝘴 𝘭𝘦𝘢𝘥𝘪𝘯𝘨 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺 𝘯𝘪𝘤𝘩𝘦 𝘷𝘢𝘭𝘶𝘦-𝘢𝘥𝘥 𝘳𝘦𝘴𝘦𝘭𝘭𝘦𝘳𝘴 & 𝘪𝘯𝘥𝘦𝘱𝘦𝘯𝘥𝘦𝘯𝘵 𝘴𝘰𝘧𝘵𝘸𝘢𝘳𝘦 𝘷𝘦𝘯𝘥𝘰𝘳𝘴.➡️ Targeted solution areas include: POS/Retail Store Systems | Retail Hosted Groupware/Data Hosted Systems | e-Commerce | Enterprise | Warehouse and Storage | Floor Planning | Supply Chain Management | Inventory Management | Apparel Manufacturing & Distribution | Enterprise Resource Planning | Grocery | CStores | Gaming & Casinos | Hospitality | Kiosks | CRM for Retail | Loss Prevention➡️ Key areas of competencies include: Bundled Solution Consulting | Technical Product Knowledge | Purchase Quote Creation | Demonstrations, Configurations, & Customer Installations | Contact Management | Resource Management | Contract Negotiations | Process improvement | Project Management | Customer Advocacy | C-Level Communications | Internal & Client C-Level Presentations



Manpower for IBM

• Marketing Representative | Customer Advocate

  • 1996 - 1998

  𝘔𝘺 𝘱𝘳𝘪𝘮𝘢𝘳𝘺 𝘧𝘰𝘤𝘶𝘴 𝘢𝘴 𝘢 𝘔𝘢𝘳𝘬𝘦𝘵𝘪𝘯𝘨 𝘙𝘦𝘱𝘳𝘦𝘴𝘦𝘯𝘵𝘢𝘵𝘪𝘷𝘦 𝘸𝘢𝘴 𝘳𝘦𝘵𝘢𝘪𝘭 𝘤𝘳𝘰𝘴𝘴 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺 𝘮𝘶𝘭𝘵𝘪-𝘭𝘦𝘷𝘦𝘭 𝘮𝘢𝘳𝘬𝘦𝘵𝘪𝘯𝘨. 𝘐 𝘭𝘦𝘥 𝘯𝘶𝘳𝘵𝘶𝘳𝘪𝘯𝘨 & 𝘳𝘦𝘵𝘢𝘪𝘭 𝘴𝘢𝘭𝘦𝘴 𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯 𝘥𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵 𝘸𝘪𝘵𝘩 𝘤𝘢𝘮𝘱𝘢𝘪𝘨𝘯 𝘵𝘢𝘤𝘵𝘪𝘤 & 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘦 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵, 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘥𝘪𝘳𝘦𝘤𝘵 𝘮𝘢𝘪𝘭 𝘤𝘰𝘭𝘭𝘢𝘵𝘦𝘳𝘢𝘭, 𝘉𝘙𝘊 𝘳𝘦𝘱𝘭𝘺 𝘤𝘢𝘳𝘥𝘴, 𝘵𝘳𝘢𝘥𝘦 𝘳𝘢𝘨 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘦𝘴, 𝘵𝘳𝘢𝘥𝘦𝘴𝘩𝘰𝘸𝘴 & 𝘥𝘪𝘳𝘦𝘤𝘵 𝘪𝘯𝘲𝘶𝘪𝘳𝘪𝘦𝘴.



Sealand Services

• Truck Transportation

• Intermodal Transportation Specialist | Process Improvement | Customer Advocate | Account Management

  • 1992 - 1996

  𝘔𝘺 𝘱𝘳𝘪𝘮𝘢𝘳𝘺 𝘧𝘰𝘤𝘶𝘴 𝘢𝘵 𝘚𝘦𝘢𝘭𝘢𝘯𝘥 𝘚𝘦𝘳𝘷𝘪𝘤𝘦𝘴 𝘸𝘢𝘴 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳-𝘤𝘦𝘯𝘵𝘳𝘪𝘤 𝘢𝘤𝘤𝘰𝘶𝘯𝘵 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘪𝘯𝘨 𝘤𝘰𝘴𝘵 𝘦𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘪𝘦𝘴, 𝘱𝘳𝘰𝘤𝘦𝘴𝘴 𝘪𝘮𝘱𝘳𝘰𝘷𝘦𝘮𝘦𝘯𝘵𝘴 & 𝘵𝘩𝘦 𝘩𝘪𝘨𝘩𝘦𝘴𝘵 𝘲𝘶𝘢𝘭𝘪𝘵𝘺 𝘴𝘦𝘳𝘷𝘪𝘤𝘦.➡️ Recognized with Global Award as member of successful process improvement team.➡️ Key areas of competencies include: High Volume Processing of Billing Documentation | Operational Expense Approvals | Determined Timely & Cost-Efficient Routes & Resources | Effective Shipping Strategies | Knowledge Base in Clearance & U.S. Customs & Brokers | Territory & Account Management | Rate Negotiations | High Priority Accounts | Contract Management | Hazmat Certified