Experience

YESCO

• United States
• Advertising Services
• 500 - 600 Employee

• Account Executive

  • 2014 - Present

  • Service Account Executive (2014 – Present) Pursued by the Regional Manager for Central Valley Account Executive Position. Lead Account Executive in Service & Lighting for National accounts including Starbucks, Smart & Final, 7-Eleven, and Circle K. Successfully maintains and retains current customer base, adding lines of our service such as Maintenance Contracts and LED lighting upgrades. Increases new customer base with effective cold-calling and in-person meetings with tenacious follow up. • Won Smart & Final as a new account to YESCO and personally grew the account to become a National Account servicing over 300 locations nationally • Because of my positive relationship with Ferguson Enterprises locally, they chose YESCO to be their national sign and lighting vendor • Ranked #2 in highest margins out of 38 Account Executives for 2014, 2015, 2016 • Volume of Maintenance Contracts increased YoY by 27% with $27,228 revenue added for year 2017 • Renewal rate of 96% in Maintenance Contracts assigned throughout the last 3 years maintaining the highest renewal rate in entire California region • Project managed new sign installations for 14 7-Eleven locations totaling more than $63,000 in revenue. Process included providing quotes, city permitting, receiving signs, scheduling, and last minute change orders • Won LED Lighting Project totaling $39,000 for Medical complex • Awarded Sales Executive contest for “Most New Customers” in a month • Received numerous “Kudos” written into YESCO corporate from our customers including “excellent communication and follow up,” “customer service speaks volumes. I appreciate your quick responses and your ability to communicate,” “she is instantly responsive and always on top of things. We are very pleased she is assigned to our account,” and “she will take care of any-and-all details, no matter how small large or small.” Show less



The Cheesecake Factory

• United States
• Restaurants
• 700 & Above Employee

• STAR Server/ Lead Trainer

  • 2004 - 2014

  -Scheduled over 90 servers every week with differing abilities, requests. -Taught/led workshop for front of house on how to train other employees. Trained and Certified the Trainers. -Trained new servers. Personally trained over 300 servers. -Created and Implemented Wine and Liquor Training. Class deepened knowledge of types of wine, regions, and proper service. -Liaison between servers and managers. Gave input on performance of fellow employees and suggested those to advance. -Created and Implemented new and more efficient systems for front of house service. Show less