Project Coordination Manager

• Jul 2017 - Present

Manage content, initiatives, process and training of all OAC Project Coordinators. Develop and document standard operating procedures for support of Project staff and client delivery.

Senior Project Coordinator

• Sep 2016 - Present

Project Coordinator, Construction Management

• May 2012 - Present

Contracts Generalist

• Apr 2009 - Dec 2011

• Prepare and administer Personal and Professional Services Agreements and Amendments, monitoring to ensure contract compliance with State laws and agency resolutions. • Prepare contract authorization requests for executive approval. • Interact directly with vendors and agency project managers. • Assist with administration of Small Works contracts, pay estimates, Intents and Affidavits. • Review and process invoices, monitoring scope, deliverables, rates for compliance with contract. • Prepare construction specifications for final bid set package using SpecLink+ software. • Assist in procurement process, including RFP/RFQ, Small Works Roster, advertising, plan holders list, site visits, pre-bid meetings, addenda preparation, bid openings, conformed specs. • Assist all department staff with various projects with Maximo, CabinetNG, CRM, to name a few. Accomplishments • Facilitated the first workshop by the Procurement Dept. to debrief vendors of nine procurements. • Completed document template standards for consultant & construction Procurement processes. • Instrumental in design and testing of Procurement functionality in Cabinet NG database. • Accurately collected and reported end of year contract accrual data for the Finance Department. Created accurate report to assist Finance with financial reports and audit. • Attended workshops focused on Public Records Requests and Public Records Retention. • Implemented a records management system for efficient archiving and inventory of records. • Organized department file system to accommodate staff needs and project demands Show less

Office operations Supervisor

• Apr 2009 - May 2010

• Created the implementation strategy and procedures for Quality Assurance adhering to the national standards. Included strict observance of language barriers and cultural requirements. • Negotiated time and space for community resources to locate Questionnaire Assistance Centers. • Managed all data tracking and reporting in compliance with Federal policy and procedures. • Created a staffing plan for office and field staff for several operations utilizing the most current data to hire employees with language skills most representative of their communities. • Scheduled staff for seven day, two shift coverage, needing 7 languages spoken at all times. • Trained office staff on processes and software to identify and investigate discrepancies in data. Accomplishments • Always exceeded data collection goals and met all deadlines for systems and reporting. Show less

Director of Information and Data Management

• Nov 1999 - Apr 2001

• The Northwest Division consisted of over 300 staff among eleven offices in four states. • Responsible for all corporate relational databases, including the donor and customer database. • Created data standards and methodologies for improved data quality and integrity. • Planned and implemented training program for all NW Division employees on corporate databases to introduce new data standards and increase staff involvement. • Supervised the data entry department in Seattle processing all monies collected regionally. • Participated on national team with software developers to define the new customer relationship management database data standards and customer requirements. Accomplishments • Recognized and resolved issues with sweeping of several “Lock Boxes” for mail donations, resulting in more efficient processing and reporting of funds and receipts to donors. • Oversaw incorporation of NW Division into a new National Call Center program. Supervised a liaison to develop the team in Austin, TX to representing the Northwest. • Standardized 11 offices to centralized phone systems in conjunction with the National Call Center. Show less

Director of Operations

• Oct 1995 - Nov 1998

• Built a start-up technology company with 2 other founders to assist clients in data collection using proprietary automated survey expertise and other technologies. • Designed and supervised software and hardware development of an automated telephony system designed for call in or scheduled dial out surveys. • Designed and implemented written policy and procedures for Operations and IT departments. • Provided real-time data feedback to National, Regional and State education conferences. • Conducted real time data collection from handheld units with audiences using up to 1,000 units. • Consulted and trained clients purchasing stand-alone Voice Poll systems. • Wrote surveys and assisted clients with questionnaire development. • Managed key clients: Hanley Wood Publications, Army Medical Training Unit, Puget Sound Energy. • Supervised all logistics of off-site meetings, trainings, client services, and shipping the equipment. • Created custom reports of data, graphical and statistical, and executive summaries. • Created a positive work environment with a “direct line of sight to the customer” philosophy. Show less