Experience

Alden Credit Union

• Financial Services
• 1 - 100 Employee

• SVP of Lending

  • Jan 2020 - Present

  Participate in the credit union’s long- and short-term strategic planning and ensure the loan department plans align with the credit union’s business plan. Communicate credit union goals and direction with lending staff to ensure clear understanding of rules, regulations, requirements, and expectations. Oversee the development and monitoring of performance standards. Provide mentoring, coaching, or training to support and develop managers and staff. Responsible for the attainment of lending objectives. Direct the work of loan manager and loan officers in all lending areas to include underwriting, loan processing, loan documentation, and approval or denial of loans. Develop, implement, and monitor lending policies, procedures, and processes ensuring appropriate mitigation of risks. Work with lending staff and members on complex issues to prevent loss to the credit union and support the membership. Research and evaluate the feasibility of new lending products. Develop and implement plans for expansion of lending programs based on developing risks, economic conditions and projections, and the competitive environment. Develop and maintain an in-depth understanding of credit union underwriting, financial performance, collateral, documentation, industry trends, compliance, and any other factors that impact the credit union’s risk exposure. Represent and promote the credit union at external functions and community events. Show less

• Vice President of Sales and Service

  • Jul 2016 - Jan 2020

  Oversee branch operations, consumer, mortgage, and indirect loan departments. Work with frontline and support staff to promote cross-selling and upselling of products and services. Monitor Consumer, Mortgage, and Indirect Lending Department’s operating results relative to established objective, investigate any indication of fraud arising from dealer relations, and take appropriate action. Supervise the daily operation of the department, pipelines, staffing, productivity, development, and evaluation. Assist in development of goals and objectives for review by the CEO. Show less

• Director of Strategic Alliances/Vehicle Lending Manager

  • Dec 2012 - Jul 2016

  Responsible for the daily supervision of the Indirect Lending Program. Act as a liaison between the Credit Union and Dealerships, internal departments, and members to build new relationships and build stronger connections in order to meet or exceed loan origination goals. Ensure the functional efficiency and effectiveness of the account and loan submission and decision. Direct, develop, motivate, and manage the performance of department personnel.

• Customer Service Representative III

  • Apr 2011 - Dec 2012



Sunny Days Farm

• Granville MA

• Owner/Operator

  • May 2010 - Jan 2013

  Sunny Days Farm is an owner occupied, family farming operation that is located in Granville MA. The buy local movement has risen from people searching for locally grown fruits and vegetables to include meat and dairy products. At Sunny Days Farm we are committed to producing pasture raised meats and dairy. Our operation focuses on the health of our animals and sustainable farming practices. Sunny Days Farm is an owner occupied, family farming operation that is located in Granville MA. The buy local movement has risen from people searching for locally grown fruits and vegetables to include meat and dairy products. At Sunny Days Farm we are committed to producing pasture raised meats and dairy. Our operation focuses on the health of our animals and sustainable farming practices.



UMassFive College Federal Credit Union

• Member Service Representative

  • 2007 - 2011