Experience

THE SHERWIN-WILLIAMS MANUFACTURING COMPANY

• United States
• 1 - 100 Employee

• Organizational Development Specialist

  • Jun 2023 - Present



Sherwin-Williams

• United States
• Chemical Manufacturing
• 700 & Above Employee

• • Feb 2019 - Present

• • Sep 2016 - Present



Dwellworks

• United States
• Real Estate
• 300 - 400 Employee

• Coordinator, Destination Services

  • Jul 2012 - Sep 2016

  Manage 100+ orders daily that originate from relocation management companies to ensure that all customers are serviced within a 2-hour timeframe Expertise in data entry and managing and delegating orders through an extensive data base using Service Engine to keep record of information Participated in cross-functional teams and specialized pilots to centralize business activities and to gain better efficiencies and greater customer services Trained and certified in “Lean and Agile” methodology to help the company drive smarter and more efficient methods; led a team of five members to implement this methodology across the company by holding weekly update meetings with senior management Show less



Weible & Associates, Co., CPA

• United States
• Accounting
• 1 - 100 Employee

• Marketing and Administrative Assistant

  • Dec 2011 - Jul 2012

  Invoice customers using Quickbooks Collaborate on marketing initiatives Develop marketing ads and binders Assemble tax returns using ATX Assemble promotional materials Invoice customers using Quickbooks Collaborate on marketing initiatives Develop marketing ads and binders Assemble tax returns using ATX Assemble promotional materials



Sleepy Hollow Golf Course

• Customer Service

  • Jun 2007 - Nov 2011

  A full service golf course specializing in customer service and supported by the Cleveland Metroparks featuring a pro shop, snack bar/restaurant, and event management. Managed employees and conducted weekly meetings on scheduling, roles, and responsibilities. Served and prepared meals for internal and external customers and group events; demonstrated strong customer service skills everyday to keep customers satisfied. Operated cash register, overseeing receipts and balancing the budget at the end of each day. Show less



Greater Cleveland Partnership, COSE

• Intern

  • Oct 2010 - Apr 2011

  Monitor social media sites for COSE; Twitter, Facebook Google and Twi-Alerts Monitor and manage Mindspring and Social Media Leaps resources for the Greater Cleveland Partnership website Coordinated with industry experts on developing and promoting industry articles Conducted keyword optimization searches Participated in new customer orientation events to educate customers on social media outlets Monitor social media sites for COSE; Twitter, Facebook Google and Twi-Alerts Monitor and manage Mindspring and Social Media Leaps resources for the Greater Cleveland Partnership website Coordinated with industry experts on developing and promoting industry articles Conducted keyword optimization searches Participated in new customer orientation events to educate customers on social media outlets



COSE

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Social Media Intern

  • Oct 2010 - Apr 2011

  COSE is the region’s largest small business support organization and provides cost-effective group purchasing programs, advocacy on legislative and regulatory issues, and networking and educational resources to help Northeast Ohio’s small businesses grow. Monitored and managed social media sites including real time updates daily for COSE’s Twitter, Facebook Google and Twi-Alerts accounts. Managed Mindspring and Social Media Leaps resources to promote COSE’s services to customers via the Greater Cleveland Partnership website. Coordinated with industry experts on a daily basis to build business relationships, develop and promote industry articles to strengthen COSE’s brand. Conducted keyword optimization searches through Google and Google key word search to promote and market COSE’s services. Led and participated in new customer orientation events to educate customers on social media outlets and the resources that are available to strengthen their brand. Show less



The Carson Group

• Advertising Services
• 1 - 100 Employee

• • Jan 2010 - Jun 2010

  Collaborate with clients on new approaches to marketingIntroduce and demonstrate social media options for small businessesConduct research on graphic design use for marketing purposesWork with clients on using social networking sites

• • Jan 2010 - Jun 2010

  A corporate communications firm that serves marketing and human resource clients. Services include advertising, annual reports, multimedia applications, and print and online publications.Introduced social media outlets to clients in order to strengthen their brand via online advertising.Conducted marketing research on graphic design and video production techniques for marketing and advertising purposes.Collaborated with clients on a daily basis to strengthen relationships and maintain daily tasks of the account including: billing, print and video execution, and online production. Show less