Kimberly Roberts

Chief Operating Officer at TAXA Outdoors
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Location
Houston, Texas, United States, US

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Jay Martin

Unique, driven, collaborative, focused, engaging, candid, intelligent - you cannot pick one of these adjectives to describe Kim, you simply have to choose them all. During our time working together, I was continually impressed by her ability to face difficult, ambiguous situations, and get the team out the other side. She is an outstanding talent and I am a more effective leader for having worked with her.

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Experience

    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Chief Operating Officer
      • Sep 2023 - Present
    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Fleet Maintenance Operations
      • Sep 2022 - Sep 2023

      • Serve as the relationship manager for the three largest district lease customers • Direct 20 technicians to maintain maintenance standards for over 1500 local assets • Manage relationships with outside vendors for parts procurement, tooling, and consumables • Strategize acquisition logistics to maintain ready line excellence standards • Supervisor all aspects of fleet and yard operations including parts procurement, preventative maintenance scheduling, staffing, safety training, and offsite “shop in a box” construction • Train technicians on proper usage of proprietary software tools • Direct field activities for offsite technicians and outside vendors Show less

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Make-Ready Market Lead, Regulatory Operations
      • Nov 2021 - Aug 2022

      • Served as the Buffalo, NY market lead, managing the relationships and output of ELCO and TELCO make ready construction contractors in accordance with regulatory guidelines • Managed internal and external team output, reporting, scheduling, and forecasting of pre-fiber build construction activities • Drove software development of make ready construction reporting tools and analytics tool kits • Responsible for identifying opportunities to safely shorten deliverable timelines to meet client expectations • Coordinated field activities for Field Superintendents and Outside Plant Engineers Show less

    • Vice President
      • May 2021 - Jul 2021

      • Ensured the safe and effective performance of a team of 24 full time pilots, aircraft maintenance technicians, and support staff for the successful operation of fixed-wing, piston, imaging aircraft in the Continental US• Served as the Accountable Executive and Senior Leadership Team member, directly supporting the COO and Executive Leadership Team• Maintained budgets for 3 departments; drove business cases for facility expansions, inventory build-up, and talent retention programs• Identified trends in established KPIs/SPIs and provided guidance to directors on corrective actions to achieve organizational goals• Collaborated closely with the PFA Safety Team to execute PFA Safety Policy and to support efforts in Risk Management, Safety Assurance, and Safety Promotion• Oversaw efforts to develop Standard Operating Procedures and audit processes to ensure compliance with external regulatory bodies• Worked closely with direct stakeholders from multiple departments, including Engineering, Image Acquisition & Execution, Finance, Legal, and HR Show less

    • Senior Director of Strategic Flight Programs
      • Jun 2020 - Apr 2021

      • Modelled the finances and logistics for the creation of an internally sourced flying arm of EagleView, known as “Pacific Fleet Aviation” (PFA)• Directed team of “Strategic Builders” to organize the development of PFA, including team members in Finance, Legal, HR, Maintenance, and Facilities• Lead organizational development initiatives key to business growth with an emphasis on capture efficiencies, asset acquisition, and strategic partnerships• Developed training curriculum and organizational structure for the on-boarding of 20 Maintenance and Pilot new hires in less than 4 months• Advised Executive staff on safe and cost-efficient models of capture previously unexplored • Implemented a culture of safety based on Strategic Safety Objectives (SSOs)• Provided direction to SFP team members on the development of strategic initiatives, including KPI/SPI dashboards, data procurement & analytics tools, and crew scheduling/rostering• Drove 12% increase in performance efficiency over out-sourced flight vendors in Q1 2021 Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Director of Global Operations
      • Nov 2019 - May 2020

      • Directed operations teams in key functional areas including Flight Operations, Project Management, and Image Processing• Provided leadership for 30 remote employees, including 11 direct reports across 9 time zones• Advised Sales staff on capture capacity, timelines, and challenges• Provided oversight to departmental budgets and spending forecasts• Created and managed a global spare parts program to improve aircraft fleet up-time• Managed fuel contracts and property leases• Developed and implemented aerial survey fleet management models to produce efficiencies in: image capture uptime, project completion, total coverage area captured, and capture frequency• Drove consistency in the image processing workflow to achieve desired deliverable timeframes• Implemented workflows that balanced required capture system configurations and aircraft maintenance intervals to optimize image capture opportunities• Managed relationships with all third-party Australian aircraft maintenance providers Show less

    • Director of Flight Support & Fleet Maintenance
      • Oct 2018 - Oct 2019

      • Directed scheduling and staff deployments of aircraft maintenance activities for 38 fixed-wing aircraft• Directed a team responsible for managing camera system install, support, and troubleshooting for 130 aircraft• Drove development and maintenance of inventory control systems• Vetted domestic and international remote facilities and devised staffing solutions• Tracked aircraft/imaging equipment downtime by developing metrics and investigated mitigation strategies through the use of KPIs• Established and maintained relationships with external maintenance and shipping vendors; oversaw INTL carnet preparation and bond procurement• Supported EagleView INTL operations in aircraft and parts procurement• Advised corporate counsel in all legal matters pertaining to operating a fleet of aircraft• Collaborated with subordinates to ensure federal regulatory compliance for fleet operations• Developed a team to manage aircraft maintenance spends, forecasting, and business cases• Provided input to executive management for the purposes of developing strategic company initiatives• Served as an Operations-Sales Liaison, presenting at customer conferences and visiting special interest clients at the request of the Sales Team Show less

    • Associate Director of Flight Operations
      • Oct 2017 - Sep 2018

      • Lead business growth by overseeing the structural development of EV’s flagship facility in St. George, UT• Created, maintained, and optimized a suite of processes and procedures associated with overall flight operations and drove continuous improvement in key focus areas including shipping and training• Developed and instilled a culture of continuous process improvement within the Flight Ops department by adopting Kaizen methodology• Improved a set of proprietary Flight Ops tools to ensure that a quality work product could be delivered on-time, meeting internal customer expectations• Designed a capture capacity model based on SalesForce projections• Developed and implemented internal initiatives that optimized working efficiency within the Flight Operations department through the use of metrics• Provided critical backup and expertise to Fleet managers in times of excess demand Show less

    • Senior Flight Operations Manager
      • Sep 2013 - Sep 2017

      • Served as the lead POC for aircraft fleet deployment and strategy sessions within Operations and Sales• Developed and managed the seasonal revenue capture schedule• Coordinated with vendors and Flight Operations team members to deploy planes to capture sites• Coordinated with ATC and military personnel to facilitate revenue capture in Class B airspace, Prohibited/Restricted airspace, and military operation areas• Communicated flight planning needs and requirements to the Project Management Organization• Worked with Project Managers and Sales leaders to establish project timelines Show less

    • Flight Planner
      • Sep 2010 - Aug 2013

      • Analyzed terrain, airspace and obstacles to create flight plans and deliverables packages to meet customer specifications• Provided consultation to Flight Ops & Project Managers on customer requests• Drove internal development of Flight Planning software with Engineering teams• Maintained technical documentation for

    • Flight Support Technical Coordinator
      • Sep 2008 - Aug 2010

      • Installed/uninstalled aerial imaging equipment in contracted vendor aircraft• Performed high level troubleshooting for flight rig hardware and software• Provided technical support to pilots operating the imaging systems• Independently built and repaired capture systems• Shipped replacement hardware and capture media to pilots in the field• Coordinated the refurbishment of imaging equipment with vendors at off-site locations

Education

  • SUNY Plattsburgh
    Bachelor’s Degree, Emergency Response Planning/GIS
    2005 - 2008
  • McGill University
    Anatomy and Physiology
    2000 - 2003

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