Kimberly Rivera
Quality Improvement Manager at Vibrant Emotional Health- Claim this Profile
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Bio
Experience
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Vibrant Emotional Health
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United States
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Hospitals and Health Care
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300 - 400 Employee
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Quality Improvement Manager
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May 2023 - Present
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Quality Improvement Specialist
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Jun 2022 - May 2023
Coordinating all 988 Lifeline (a network of 200+ independently owned crisis centers across the country) proactive, quality improvement efforts. Collaborates with the QI Manager to conduct quality improvement activities for the 988 Lifeline to assure that all centers are performing optimally. CoordinatIion of internal quality improvement efforts related to all program activities
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Navigational Resource Specialist
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Jun 2021 - May 2022
Initiating and Developing a Database for Behavioral Health Resources for Tampa Bay; by Connecting Behavioral Health Providers with Tampa Bay Residents as the Navigation Resource Specialist
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WellLife Network
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United States
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Individual and Family Services
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200 - 300 Employee
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Quality Assurance Investigator
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2019 - Jun 2021
Ensure compliance with State and Federal regulations (42 CFR 483; 14 NYCRR Parts 524, 586, 624, 625, 633 and 681) and agency policy and procedures via; site visits; training; and review of documentation. Conduct thorough and complete investigations within regulatory time frames for all reportable incidents, notable occurrences and any other violations of agency policy or procedures pertaining to health and safety of individuals served. Through site visits, ensure proper maintenance and cleanliness of each site and review that federal, state and agency standards are being met. Communicate with program staff, management and leadership the results of all site visits and any issues that may have arisen Show less
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Education
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SUNY Empire State College
B.A, Psychology and Human Services