Experience

Western Pacific Insurance Group

• United States
• Insurance
• 1 - 100 Employee

• Commercial Lines Account Manager

  • Apr 2022 - Present

  Processing payment Contacting clients after cancellation, including non-paying cancellation Requesting and Following up on audit paperwork completion Invoicing and following up on audit additional premium Emailing non-downloading policies Assist carriers with contacting the insured to schedule an inspection Following up on inspection notices Updating L&I for contractors, both renewals and cancellations Mailing or emailing ID cards Attaching endorsement to our AMS Updating premium finance accounts and invoice clients after an endorsement Non-premium bearing endorsement (updating mailing address, updating lien holder, etc) Monitoring the team inbox and distributing emails accordingly Running renewal reports and distributing them accordingly Direct carrier renewals COI’s Quotes for premium-bearing policy changes Show less



First American Title

• United States
• Real Estate
• 700 & Above Employee

• Escrow Support Processor

  • Apr 2021 - Apr 2022

  Used detail-orientated skills to facilitate the escrow process, from first contact to signing Answered and directed phone calls from partners and clients with excellent customer service Supported Escrow Officer to schedule buyers and sellers for signing Managed calendars and maintained quality control of financial packets Collaborated with brokers and listing agents to disburse funds in a timely manner Used detail-orientated skills to facilitate the escrow process, from first contact to signing Answered and directed phone calls from partners and clients with excellent customer service Supported Escrow Officer to schedule buyers and sellers for signing Managed calendars and maintained quality control of financial packets Collaborated with brokers and listing agents to disburse funds in a timely manner



Bath & Body Works

• United States
• Retail
• 700 & Above Employee

• Seasonal Sales Associate

  • Oct 2020 - Jan 2021

  Used outstanding customer service skills to greet guests and ensure a positive shopping experience Regularly replenished merchandise on sales floor throughout the day Responded to customer needs in a timely manner with a positive attitude Used flexibility and adaptive qualities to respond to difficult interactions with customers Used outstanding customer service skills to greet guests and ensure a positive shopping experience Regularly replenished merchandise on sales floor throughout the day Responded to customer needs in a timely manner with a positive attitude Used flexibility and adaptive qualities to respond to difficult interactions with customers



TargetCW

• United Kingdom
• Outsourcing/Offshoring
• 1 - 100 Employee

• Loan Officer Assistant

  • Aug 2020 - Jan 2021

  Assisted with purchasing, invoices, and card management working with Concur finance database Provided administrative and clerical support by maintaining a database of hazard insurance information Uploaded reports, reviewed documents and entered insurance activities into database Used detail skills to complete hazard checklist and run fraud reports Assisted with purchasing, invoices, and card management working with Concur finance database Provided administrative and clerical support by maintaining a database of hazard insurance information Uploaded reports, reviewed documents and entered insurance activities into database Used detail skills to complete hazard checklist and run fraud reports



McLarens

• United Kingdom
• Leasing Real Estate

• Insurance Administrative Assistant

  • Jan 2020 - Jun 2020

  Provided administrative support to insurance team by facilitating each step of the insurance process Used detail-oriented skills and time management to manage work in process, following a code system Used excellent communication skills to correspond with insurance adjusters Worked closely with insurance agent team to manage adjuster claims and reports Provided administrative support to insurance team by facilitating each step of the insurance process Used detail-oriented skills and time management to manage work in process, following a code system Used excellent communication skills to correspond with insurance adjusters Worked closely with insurance agent team to manage adjuster claims and reports



MG Properties Group

• Leasing Consultant

  • Dec 2017 - Dec 2019

  Assisting administrative with duties and general support with input service request, entering resident data into the computer Producing pricing information using Yieldstar Preparing the community for the day actives (coffee, cookies, spiffing of models, etc.) Filing, organizing, data entry, customer service and follow- up with tours, work orders, notices, saving reports to confirm accuracy and ensure compliance with company policies and procedures Contacting communities for Market Survey information Input Market Survey Information into Excel spreadsheet and Yieldstar Meeting and greeting prospective residents, in a timely and friendly manner while qualifying applicants for apartments in a thorough and timely manner Coordinating with maintenance staff to ensure smooth move-ins for the new residents and move-outs Experienced in various types of properties including new construction, luxury apartments, condominiums and over-55 communities Promoted a high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues Contacted and followed up with tenants on renewal notices Created and maintained spreadsheets and developed administrative and logistical reports Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence Show less