Kimberly Martinez
Hospitality Specialist - Account Manager at COFEBE Inc.- Claim this Profile
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English Full professional proficiency
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Spanish Full professional proficiency
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French Limited working proficiency
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Bio
Experience
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COFEBE Inc.
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United States
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Software Development
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1 - 100 Employee
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Hospitality Specialist - Account Manager
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2019 - Present
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Marketing Coordinator
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2019 - Present
Measured and enhanced COFEBE’s website traffic and generated insights such as target audiences, high traffic hours, and geographic location of users. Worked alongside engineers to produce software that allows the administration team access to marketing analytics which provides insight into the organization.Implemented and tracked websites to understand consumer behavior and tailor content to users.Produced marketing strategy's and collaborated with design teams to create branding, keynote presentations, and advertisement videos.Oversaw video production and directed alongside design leads. I produced scripts and prototypes for advertisements triggered toward engineers and businesses.I co-operated with COFEBE’s design team to create tailored content for each product.
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People and Cultural Systems Leader
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2019 - Present
Augmented employee relationships and motivated employees. I used these relationships to develop and lead cultural initiatives and increased employee morale by 25%.Coordinated company events, meetings, classes, and team-building activities.Supervised three versions of COFEBE’s website redesign, to keep up with current technologies and update the growing partnerships list. Managed general duties, such as taking records of inventory and ordering supplies and snacks to increase employee morale.Launched and lead COFEBE After Hours, monthly cultural events to increase employee morale.Coined and publish COFEBE’s BUZZYNEWS, a monthly newsletter to increase employee engagement and company awareness. As well as connect everyone with COFEBE’s vision and future.Focused on recruiting cultural and technical candidates that aligned with COFEBE’s values. Maintained a positive interview process and followed up with candidates to sustain positive candidate experiences.
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Human Resources Administration
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2018 - Present
Responsible for hiring COFEBE talent, onboarding new team members, and processing employee offboarding.Developed and innovated new processes to enhance the onboarding experience. Created the COFEBE culture process, innovated interview questions, and created COFEBE terminology sheet for employees to understand our values.Worked alongside the COFEBE administration team to maintain several calendars to schedule internal and external meetings/events. Worked alongside the COFEBE administration team to communicate to employees at all levels of the organization. We supervised a staff of 20+ employees, tracked project progress, and aligned workflows.Prepared and maintained confidential reports, files, and financial budgets for administrative needs.
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Social Media Coordinator
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Mar 2018 - Present
Managed COFEBE's social platforms such as Instagram and Twitter. Increased company’s brand awareness and increased traffic and interaction.
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Business Development Specialist
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Jun 2018 - Present
Worked alongside COFEBE’s CEO to supervise and maintain customer relationship management, and track all incoming business ventures.Met with C-level executives to understand their business needs and introduce our engineering team.Networked with businesses and contracting agencies to build relationships and spread COFEBE’s notoriety.Presented a solution for COFEBE to partner with a software consulting company. This effort provided a 50% engineering lift on a multi-million dollar project.
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Zodiac Aerospace Services (now part of Safran group)
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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Quality Assurance Specialist
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Jan 2018 - Jul 2018
Handled a million dollars worth of aerospace equipment and inspected each article for damages. Transported high-value aerospace equipment to carriers and ensured delivery and inspection. Handled a million dollars worth of aerospace equipment and inspected each article for damages. Transported high-value aerospace equipment to carriers and ensured delivery and inspection.
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Education
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Norco College
Business Administration, Management and Operations