Kimberly Jones
Patient Advocate Supervisor at Texas Health Action- Claim this Profile
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Bio
Credentials
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Learning Word Desktop (Office 365)
LinkedInJun, 2020- Nov, 2024 -
Being an Effective Team Member
LinkedInMay, 2020- Nov, 2024 -
Leaders Eat Last: Why Some Teams Pull Together and Others Don't (Blinkist Summary)
LinkedInFeb, 2020- Nov, 2024
Experience
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Texas Health Action
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United States
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Non-profit Organizations
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1 - 100 Employee
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Patient Advocate Supervisor
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Aug 2022 - Present
Supervise 5-7 Patient Advocates Completes employee scheduling and approve employee timecards Review applications and resumes in Workable Completes phone screens and assist with interviews Coordinates and manages caseload assignments Assist patients with enrolling in copay assistant programs Monitor team capacity to optimally and equitably distribute caseloads amongst the Patient Advocates Monitor incoming communication from patients, pharmacies, and outside organizations, and assist with routing to the correct internal recipient Maintain complete and timely documentation in Athena and PxNav Providing on-the-job training and technical support for new employees Customer service Remote work Show less
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MERIDIAN HEALTH CARE SERVICES, INC.
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United States
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Medical Practices
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Disease Intervention Specialist II
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May 2018 - Jul 2022
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Notary Public
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Feb 2005 - May 2022
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State of Florida
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Government Administration
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700 & Above Employee
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Abuse Counselor
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Mar 2015 - May 2018
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Home Instead
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United States
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Individual and Family Services
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700 & Above Employee
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CNA
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Mar 2011 - Oct 2017
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Education
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Saint Leo University
Bachelor's Degree, Psychology -
Southeastern School of Health Sciences
Phlebotomy Technician/Phlebotomist
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