Kimberly Hagen
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Bio
Experience
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Greater Grand Forks Young Professionals
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Grand Forks, North Dakota Area
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Member
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Jan 2015 - Present
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Northwestern Mutual
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Grand Forks, North Dakota Area
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Financial Representative
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Jun 2013 - Present
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Financial Representative
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Jun 2013 - Present
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Ambassador
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2013 - Present
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Edward Jones
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Grand Forks, North Dakota Area
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Business Office Administrator
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2012 - May 2013
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Tastefully Simple
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Grand Forks, North Dakota Area
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Independant Sales Consultant
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Jan 2011 - May 2012
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Cabela's
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United States
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Retail
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700 & Above Employee
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Marketing Manager
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Aug 2005 - Apr 2012
Working as the Marketing Manager and Events Coordinator at Cabela’s I developed and implemented store and community events. I would develop, and execute successful events by using marketing strategies based on our community. I worked closely with the media to advertise our events and follow up with pre and post reports on all of our activities on and off site. Drove traffic through web marketing/advertising. -Increased our average sales from events from $66,000 to $166,000 in one year.-Traffic increased during events and educational seminars -Execute direction from our corporate office.-Represented Cabela’s at off-site events, sport shows and expos. Show less
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Cabela's Customer Service Lead
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Aug 2005 - Feb 2009
Working as a Customer Service Lead, my responsibilities included scheduling and mentoring 30 plus employees. I assisted them on up to date sales strategies both on a regional and national level. I maintained policies to protect the point of sales, while supporting many areas of sales, present warranties, the Cabela‘s Club Visa program and implemented team building activities to promote sales.-Communicating with employees on any new protocols given by corporate and or management-Filing customer records/orders and placing orders, answering and placing phone orders.-Creating reports for phone captures, returns, and credit card referrals,-Coaching fellow Outfitters on policies, procedures and duties to allow a positive and efficient department. This was also implemented by creating team building exercises.-Employee of the Week and Month December 2008. Show less
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Maurices
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Grand Forks, North Dakota Area
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Assistant Manager
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Mar 2006 - Aug 2006
As an assistant manager I effectively motivated our employees to meet a 7% credit card goal each day. To achieve this I modeled and helped coach our associates with state of the art sales strategies. I organized an employee incentive system for those who reached and or exceeded their goals. I also worked directly with customers on the sales floor. -Helped increase credit card goals 7% each day. Also coached other associates on how to refer customers to the Maurices Credit Card. -Responsible for merchandising seasonal clothing per corporate direction. -Opening and closing the store, which included counting down registers and making deposits at the local bank. Show less
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Education
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Northland Community and Technical College
Associate's degree, Marketing/Marketing Management, General -
Fosston