Experience

Redwood Living

• United States
• Real Estate
• 200 - 300 Employee

• Management Specialist

  • Jan 2022 - Present

• Community Manager

  • May 2017 - Present

  Sales, customer service, procedural compliance, resident satisfaction, establish and maintain high renewal rates, ensuring 100% occupancy and fiscal oversight. Duties and Responsibilities:Greeting prospective residents, showing the model/community, and answering questions.Answering phones/emails on a daily basisCompliance with all legal and financial leasing/resident arrangements.Create sales strategies and close.Performing administrative tasks such as bank deposits/reconciliations, property reporting, evictions, correspondence, etc.Proactive property management regarding safety and maintenance objectives.Full utilization of technical systems to provide up-to-date property activities, financial transactions, and reporting.Adherence to company standards for paperwork, resident files, budgets and controlled expenses.General business acumen. Show less



Soma

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Mar 2016 - May 2017

  Managed the general operations of a $1M store. ensuring that the store is in working order and adequately supplied to ensure safe and efficient operations. Directed and supervises associates engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers excellence. Ensured weekly schedules are prepared to provide proper floor coverage within fiscal guidelines; * Promoted customer service by ensuring associates are greeting and assisting customers; responded to customer inquiries and complaints in a professional and timely manner, hosted Bra Fit parties! * Embodies and Models sales expectations by utilizing various techniques and communicating product knowledge to the customer and employee; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. *Monitored associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential. *Recruited, hires, and developed store associates; prepares and conducts all performance appraisals and evaluations; interprets Key Performance Indicator reports and delivers coaching as needed. Show less



PNC

• United States
• Financial Services
• 700 & Above Employee

• Assistant Branch Manager

  • Dec 2014 - Oct 2015

  ▪Provide leadership to employees with one-on-one coaching, morning huddles and end of the day debriefing sessions. ▪Recurit,train and hire ▪Adhere to PNC Operational procedures ▪Manage a team of financial sales consultants to provide clients with the best solutions to fulfill their financial needs ▪Manage the branch's cash including the ATM and any supplemental client cash needs ▪Co-Manage the branch's p&l by actively identifying areas of growth and opportunity with our clientele Show less



bareMinerals

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Boutique Manager

  • Sep 2011 - Oct 2014

  • +11% ending fiscal year '12 • +5.3% ending fiscal year '13 and +11.7% to comp • Motivates and inspires team of 10 to achieve personal and team productivity goals. We are consistently in the top #10 stores in the company of 250+ stores. • Analyzes Week to Date, Month to Date, Year to Date sales and develops action plans to drive top line sales. • Managed payroll budgets, inventory levels and P&L to ensure store’s contribution is on target. • Ensures the individual and collective skills of the team are utilized effectively and ensures a positive internal and external client experience. • Assess team and evaluates on-going personnel needs, actively recruiting and hiring and training top talent. • Effectively manages store operations, ensuring consistency and compliance. • Teaches and applies prom, wedding, red carpet, special events and everyday makeup application to clients and employees Show less



Godiva Chocolatier

• United States
• Food and Beverage Services
• 700 & Above Employee

• Store Manager

  • Mar 2010 - Sep 2011

  Overseeing and driving daily sales performance • Maintain service and operational standards • Supervising, coaching, counseling and training staff on sales program • Providing superior customer service; maintaining store facilities, ensuring safety and security for guests and staff; • Preparing cash reports and merchandise orders and other similar duties pertaining to the management of a retail store. Overseeing and driving daily sales performance • Maintain service and operational standards • Supervising, coaching, counseling and training staff on sales program • Providing superior customer service; maintaining store facilities, ensuring safety and security for guests and staff; • Preparing cash reports and merchandise orders and other similar duties pertaining to the management of a retail store.



Flagstar Bank

• United States
• Banking
• 700 & Above Employee

• Personal Banker

  • Jun 2008 - Oct 2009

  Cross-sell a full range of personal banking services based on thoughtful and through evaluation of individual client needs • Followed up on internal and external sales leads as well as utilizing banking center sales and marketing promotions Cross-sell a full range of personal banking services based on thoughtful and through evaluation of individual client needs • Followed up on internal and external sales leads as well as utilizing banking center sales and marketing promotions



Salin Bank & Trust Company

• United States
• Banking
• 1 - 100 Employee

• Personal Banker

  • Jan 2007 - May 2008

  Top Cross-Seller for 1 ½ Years • Demonstrated ability to explain all bank products and services in order to better serve customers needs • In-depth knowledge of all bank products and services, policies, and procedures including regulatory and Audit requirements • Oversee the branch in the absence of the branch manager and assistant Top Cross-Seller for 1 ½ Years • Demonstrated ability to explain all bank products and services in order to better serve customers needs • In-depth knowledge of all bank products and services, policies, and procedures including regulatory and Audit requirements • Oversee the branch in the absence of the branch manager and assistant