Experience

NaturesPlus

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Inside Sales Rep.

  • Apr 2008 - Present

  Natural Organics, Inc. - 2008-Present Murfreesboro, TN (Corp. Office Located in Melville, NY) Business to Business Sales/Telesales •Sells Nature’s Plus Products, such as vitamin and minerals to health food stores across US, UK and Ireland. •Works with existing customers/client base. •Builds client base and assists new stores with opening orders/accounts. •Handles 7 sales territories in the US, 5 of which have outside sales reps whom I partner with •2 territories in the UK and Ireland both with field reps that I partner with. •Sales reports sent in daily to corporate office and weekly to field reps using excel spread sheets •Handles returns and all customer service issues working directly with accounting, research and development, and shipping •Maintain daily log of calls and sales using Sales Force •Order entry and complete resources of account data using SAP •Daily sales requirement of $10,000 and 55 calls per day •Required to send mass emails to clients quarterly introducing new products and tracking their response •Must meet deadlines with completed sales entries throughout the day depending on geographical regions. •Required training on new products launched every quarter. Must have satisfactory knowledge of products before presenting to the customer. Show less



Liberty Tax Service

• Murfreesboro/Smyrna TN

• Tax Preparer

  • Jan 2007 - Present

  •Prepares tax returns for new and existing customers •Federal, State or any form the customer may need •Handle all customer service issues including representing client with IRS •Personal and Business returns •Offer help with accounting issues and bookkeeping •Seasonal job working nights and weekends Jan – April 15th •Prepares tax returns for new and existing customers •Federal, State or any form the customer may need •Handle all customer service issues including representing client with IRS •Personal and Business returns •Offer help with accounting issues and bookkeeping •Seasonal job working nights and weekends Jan – April 15th



United Learning Center

• Account Executive / Telesales

  • 2007 - 2008

  United Learning Center - 2007-2008 Murfreesboro, TN Account Executive/Telesales • Sold student assessment package to K-12 schools and tutoring companies. Marketed the product in over 12 different states. • Maintained detailed customer notes and records used to close sale. • Processed credit card payments for orders. • Acted as Account Executive once the product was sold. Responsible for building rapport with clients. • Handled all customer service issues for my accounts. Show less



Pens.com

• United States
• Advertising Services
• 700 & Above Employee

• Account Executive / Telesales

  • 2004 - 2007

  National Pen - 2004-2007 Shelbyville, TN Account Executive/Telesales • Took inbound calls from a customer database of over 800 clients selling promotional products/marketing ideas. • Created long term relationships with clients and handled all customer service issues. • Met or exceed the following budget goals/requirements: $2,000 of daily sales, $10,000 of weekly sales, $40,000 of monthly sales, and $480,000 of yearly sales. • Acted as purchasing agent following the sale, with responsibilites including, but not limited to: found best pricing for client from vendors, acted as liason with marketing and customer on any and all artwork/logos for merchandize, consulted with client to finalize product proofing, tracked final product so as to meet any and all delivery timelines/ deadlines. Show less



C. W. Paving

• Office Manager

  • 2001 - 2004

  CW Paving - 2001-2004 Bell Buckle, TN Office Manager • Oversaw general day-to-day operations of business, including, but not limited to: bookkeepinging, maintaining tax records, responsible for payment of federal quarterly and yearly taxes, payroll/accounts payable and receivable, employee schudules. • Handled all customer serivce issues and made telesales for the business. CW Paving - 2001-2004 Bell Buckle, TN Office Manager • Oversaw general day-to-day operations of business, including, but not limited to: bookkeepinging, maintaining tax records, responsible for payment of federal quarterly and yearly taxes, payroll/accounts payable and receivable, employee schudules. • Handled all customer serivce issues and made telesales for the business.



Reading for Education

• Account Executive / Telesales

  • 1994 - 2001

  American School Directory - 1994-2001 Murfreesboro, TN Telesales • Worked directly with school administration for schools in all 50 states organizing magazine fundingraising drives for the second largest magazine agency in the country. • Met or exceeded daily phone time requirements. • Exceeded sales goals - was the leading cold/call telesales employee on team. American School Directory - 1994-2001 Murfreesboro, TN Telesales • Worked directly with school administration for schools in all 50 states organizing magazine fundingraising drives for the second largest magazine agency in the country. • Met or exceeded daily phone time requirements. • Exceeded sales goals - was the leading cold/call telesales employee on team.