Kimberly Deluca

Operations Manager at Aria @City Center
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Contact Information
us****@****om
(386) 825-5501
Location
Henderson, Nevada, United States, US

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Credentials

  • Being an Effective Team Member
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Discovering Your Strengths
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Understanding Business
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Inclusive Leadership
    LinkedIn
    Nov, 2019
    - Nov, 2024
  • Lead Like a Boss
    LinkedIn
    Nov, 2019
    - Nov, 2024
  • Leading with Intelligent Disobedience
    LinkedIn
    Nov, 2019
    - Nov, 2024
  • Managing New Managers
    LinkedIn
    Nov, 2019
    - Nov, 2024
  • Avoiding Burnout
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Being Positive at Work
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Body Language for Women
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Holding Yourself Accountable
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Leading with Kindness and Strength
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Managing Stress
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Working with Difficult People
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Delivering Employee Feedback
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Building Creative Organizations
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Critical Thinking
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Disrupting Yourself
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Managing in Difficult Times
    LinkedIn
    Mar, 2019
    - Nov, 2024

Experience

  • Things to do | London
    • United Kingdom
    • Hospitality
    • 200 - 300 Employee
    • Operations Manager
      • Dec 2009 - Present

      Operation Manager is responsible for managing table games operations for the assigned shift, consistent with the MGM Brand. Operation Manager has direct oversight of all aspects of daily table games operational functions while fostering strong employee engagement, effective employee communication, and excellent guest service. Operation Manager manages daily game protection, bet spreads, game mix, and labor allocation decisions. All duties are preformed in accordance with departmental and property policies, practices, and procedures. Show less

  • The Mirage
    • United States
    • Hospitality
    • 500 - 600 Employee
    • Assistant Manager
      • Nov 2006 - Nov 2009

      Greet and welcome guest. Make on the scene operating decisions. Assume all table games responsibilities in the absence of the Operations Manager. Ensure compliance with all policies, operating procedures.

    • Table Games Pit Manager
      • Mar 2005 - Nov 2006

      Create a work environment that promotes team work. Maintain awareness of all gaming activity occurring within an assigned area. Resolve all issues that can not be handled by the Floor Supervisor to the satisfaction of the patron and in the best interest to the company.

    • table games assistant pit manager
      • May 2003 - Mar 2005

      Ensure we have quality customer service. Foster a positive, cohesive and productive work environment. Ensure proper scheduling of employees.

    • Table Game Supervisor
      • May 1992 - May 2003

      Greet and welcome guests. Monitor games to maintain appropriate game pace and maintain awareness of gaming activity occurring within an assigned area. Game protection Employee engagement.

    • MAP
      • May 1992 - Oct 1993

      Management associates program. ( MAP) learned all aspects of the gaming areas.Trained in dealing school to become a dealerFloor Supervisor training .

    • Pit Clerk
      • Aug 1991 - Aug 1992

      data entry for casino operations.

Education

  • University of Nevada-Las Vegas
    Bachelor's degree, Hotel/Motel Administration/Management
    1989 - 1992

Community

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