Case Care Manager

• Feb 2022 - Present

In home care In home care

Community Resource Director

• Jul 2021 - Feb 2022

- Collaborate with all management to increase census and accommodate current needs. - Increased and maintained relationships with community resources and other key partners. - Obtained equipment and supplies needed to fulfill project requirements for community activities and events. - Facilitated successful property tour for 80 prospective residents. - Led team efforts to meet and exceed project deadlines. - Ensured comprehensive client satisfaction with continual care, education and proactive approach to their needs. - Commitment to continued integrity in daily attendance, responsibilities, attitude and availability.

Certified Senior Advisor PENDING

• Jan 2022 - Jan 2022

Marketing Director

• Sep 2020 - Aug 2021

- Managed annual marketing budget in excess of $25,000. - Developed and presented Quarterly marketing plans and reports to Executive Director, Senior Vice President, and CEO. - Created innovative strategies such as in person contacts with creative follow up, social media events, marketing events, and various advertisement opportunities to drive customer engagement. - Organized and achieved outreach events with over 150 guests in attendance. - Increasing facility census through fostering relationships with referral sources and potential leads. - Organized and coordinated with creative team to produce experiential marketing events and generate dynamic content for promotional campaigns.

Activities Director

• Oct 2019 - Sep 2020

- Networked with community organization leaders for volunteer opportunities and cooperative engagements. - Implemented creative and innovative solutions during Covid-19 to promote resident's continued quality of life. - Maintained running inventory of supplies and purchases to track budget expenditures. - Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence. - Developed monthly life enrichment calendar to published electronically and in print. - Provided respectful mobility assistance to individuals needing extra support.

Home Care Aide

• Jan 2014 - Dec 2015

- Recognized and reported abnormalities in patient' health and changes, administered medications, assisted with daily ADL needs and tracked behaviors to keep family well-informed. - Encouraged client with mental support and physical activities to accomplish quality of life and sustain needs. - Established strong relationship with family to provide emotional support and companionship. - Prepared meals and snacks and fed resident. - Entertained, conversed and read aloud to keep patient mentally alert. - Cleaned house, ran errands, managed laundry and completed daily tasks to ensure resident satisfaction.