Experience

Noom Inc.

• United States
• Wellness and Fitness Services
• 100 - 200 Employee

• Health Group Facilitator

  • Sep 2019 - Nov 2022

  Fort Lauderdale, Florida, United States • Improved efficiency of client onboarding process by requesting protocol changes to mitigate the risk of errors. • Created customized action plans for individuals and groups of 50-100 clients, delivering personalized support and coaching while maintaining client privacy and confidentiality. • Wrote 3-5 weekly articles on various health-related topics published to online support groups of ~600 total members. • Utilized interpersonal communication skills to influence client retention… Show more • Improved efficiency of client onboarding process by requesting protocol changes to mitigate the risk of errors. • Created customized action plans for individuals and groups of 50-100 clients, delivering personalized support and coaching while maintaining client privacy and confidentiality. • Wrote 3-5 weekly articles on various health-related topics published to online support groups of ~600 total members. • Utilized interpersonal communication skills to influence client retention and satisfaction with achievement of health goals. • Troubleshot and resolved technical issues to improve client experience with company mobile application. Show less



VIPKID

• United States
• E-Learning Providers
• 700 & Above Employee

• ESL Instructor

  • Jan 2016 - Sep 2019

  Fort Lauderdale, Florida, United States • Taught ~150 English lessons monthly to students progressing through 6 proficiency levels of 12 units each. • Produced consistent feedback and reports on client language proficiency, administering formal testing regularly. • Diagnosed, troubleshot, and resolved technical issues for smooth learning sessions. • Created promotional materials to attract new clients to book ongoing courses.



LifeSouth Community Blood Centers

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Community Development Intern

  • Aug 2015 - Dec 2015

  Gainesville, Florida Area • Planned, marketed, and organized Operation Santa Delivery, LifeSouth’s largest annual event with over 2,500 attendees. • Drafted press releases, donation requests, public service announcements and graphic advertisements. • Recruited 30 local organizations to host children’s activities through marketing efforts and phone outreach.