Experience

ClearChoice Dental Implant Centers

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Field Support Manager- West Division

  • Feb 2017 - Present

  • Managed & lead one of the top performing Centers with an annual revenue of over $12M (Best year). • Improved operating EBITDA by 136% from 2017 to 2018. • Achieved 48% YOY growth in net patient revenue from 2017 to 2018. • Conducted Center audit to ensure all areas met compliance requirements regarding OSHA, HIPPA, Infection Control, safety, etc. • Advocated for patients and built strong patient relations as well as handled escalated patient complaints. • Empowered team to exceed sales quotas through regular training, effective coaching and close mentoring. • Partnered with senior managers to develop and implement strategic sales and marketing plans. • Tracked weekly sales to develop senior leadership reports for business development planning. • Provided Center-specific operational support for new hires in best practices. • Spent time on-site in remote locations to implement and refine processes. • Diagnosed Center level issues and provided solutions.



Arc Paper

• United States
• Paper and Forest Product Manufacturing
• 1 - 100 Employee

• Chief Operating Officer

  • Dec 2011 - Feb 2017

  • Lead development of a new product line which resulted in an increase of 40 new customers and represented a 4% lift in annual revenue.• Responsible for set up/lead/worked at an annual trade show which landed 5 of our largest accounts.• Removed low-performing products within product line which resulted in overall lift in margins from 20% to 30%.• Negotiated aggressive pricing with vendors and saved 8%.• Suggested strategic changes in customer product specifications with little impact to the customer to improve their margins over 10%.• Analyzed financial reports, completed budgeting and ensured compliance with internal policies and government regulations.• Handled all logistics of company relocation and change of business model, which cut monthly expenses by 40%.

• Director Of Operations

  • Oct 2001 - Dec 2011

  • Supervised 20 staff members to maintain quality fail rate under 1% per year.• Held weekly production meetings to retain output of 95% capacity per week.• Sourced quality vendors including on-site visits to ensure rejection rate of less than 2% per year.• Purchased & maintained appropriate inventory levels to average 6-8 turns/year.• Developed website presence and liaised with marketing consultant.• Worked with Controller regarding budget and financial reporting.