Senior Destination Program Specialist

• Jul 2018 - Present

Senior Destination Program Specialist

• Jun 2018 - Present

Global Relocation Counsellor

• Jul 2018 - Present

Assistant To The Executive Director

• Jan 2018 - Sep 2021

As Membership Coordinator I enjoy communicating with all SKGABC members and welcoming new guide candidates! My key role is to guide members on how to obtain or maintain their certifications and make updates to their records as new certifications are received. As Membership Coordinator I enjoy communicating with all SKGABC members and welcoming new guide candidates! My key role is to guide members on how to obtain or maintain their certifications and make updates to their records as new certifications are received.

Assistant Manager

• Oct 2017 - Apr 2018

Build relationships with our customers to ensure a positive shopping experience. Ensure honest feedback and solutions are offered as needed to find the best fit to make our customers feel great about themselves and feel like they are shopping with friends, not sales people. Build relationships with our customers to ensure a positive shopping experience. Ensure honest feedback and solutions are offered as needed to find the best fit to make our customers feel great about themselves and feel like they are shopping with friends, not sales people.

Associate

• Jul 2017 - Sep 2017

Provide honest and constructive assistance to our customers to ensure the best fit for their needs and lifestyle. Offer suggestions and find solutions to problems with fit to ensure our customers are happy with themselves and their purchases. We are about building up her confidence through fashion! Provide honest and constructive assistance to our customers to ensure the best fit for their needs and lifestyle. Offer suggestions and find solutions to problems with fit to ensure our customers are happy with themselves and their purchases. We are about building up her confidence through fashion!

Assistant to the Executive Director

• Mar 2016 - May 2017

Provide support via email to current and new members of the SKGABC. Create electronic files for new members File electronic documents in appropriate member files Create guiding certifications and forward to members via email and mail Assist with the administration of Guides Exchanges at carious locations in BC twice per year. This included registering participants, collecting payments, providing workshop sign up sheets and waivers. Liaise with the Executive Director on a regular basis by phone, email, or in person

Admin Assistant, April '17- formerly Operations Manager and Kayak Guide '15 &'16

• Jun 2015 - Apr 2017

Added duties in 2016 and continue as Admin Assistant in 2017: Responding to customer emails and phone calls regarding tour availability or pre-tour support. Processing booking requests- creating invoices, and processing payments. Liaise with partner companies to book Grizzly tours and hotels for guests as required. Duties as Operation Manager and Assistant Overnight Guide: 2015 and 2016 The organization, scheduling, maintenance, and cleaning of gear, equipment, and supplies Filing and organizing paperwork Organizing and stocking of warehouse dry goods Preparing food supplies for each tour Work with guides to ensure equipment and supplies required for each tour are prepared Purchasing local fresh food supplies Order stocked dry goods and other supplies Work with guides to ensure equipment and supplies meet the needs of each tour Drive company vehicles to deliver supplies to water taxi Drive company vehicles to pick up and drop off guests before and after their tours if necessary Guide tours as required

Cashier Customer Service

• Oct 2015 - Mar 2016

I am excited to be a working as a CSR at Home & Garden Gate and HG Winter in beautiful downtown Courtenay for the fall/winter season. I love assisting our loyal customers and visitors find that perfect something to give others or treat themselves. 5th street is home to many wonderful shops and dedicated people who work here. Come be part of our vibrant downtown! I am excited to be a working as a CSR at Home & Garden Gate and HG Winter in beautiful downtown Courtenay for the fall/winter season. I love assisting our loyal customers and visitors find that perfect something to give others or treat themselves. 5th street is home to many wonderful shops and dedicated people who work here. Come be part of our vibrant downtown!

Relocations Coordinator

• Jul 2012 - Aug 2014

Administration Customer service Coordination of services Counsel clients regarding service entitlements Provide information about destination city and settling in Liaise with employers of relocating employees to provide status reports for service completion Administration Customer service Coordination of services Counsel clients regarding service entitlements Provide information about destination city and settling in Liaise with employers of relocating employees to provide status reports for service completion

Packaging, POS, and Social Media Manager

• Apr 2011 - Jun 2012

Co-ordinate trade show activities Manage Packaging department. Ensure timely flow of products to retail sales floor. Ensure all products are packaged according to standard. Ensure packaging materials are on hand as required for each season. Ensure entry of new products into electronic POS system to enable accurate tracking of product sales. Update Facebook and Twitter pages for Hot Chocolates and Cakebread Artisan Bakery Take product photos for Facebook and Twitter Co-ordinate trade show activities Manage Packaging department. Ensure timely flow of products to retail sales floor. Ensure all products are packaged according to standard. Ensure packaging materials are on hand as required for each season. Ensure entry of new products into electronic POS system to enable accurate tracking of product sales. Update Facebook and Twitter pages for Hot Chocolates and Cakebread Artisan Bakery Take product photos for Facebook and Twitter

Senior Administrative Clerk

• Dec 2008 - Jan 2011

Reviewed and approved payments processed by Administrative Clerks for services provided to relocating members of DND, RCMP, and Government of Canada, ensuring compliance with client policies.

Administrative Clerk

• Nov 2007 - Dec 2008

Acted as 2 I/C for Retro Pay team and pilot team for Administrative Support Centre.Responded to calls and emails regarding retroactive posting allowance entitlements.Completed / processed applications for retroactive posting allowance adjustments and informed members regarding entitlements. Reviewed pay information forwarded by DND employees to determine eligibility for retroactive posting allowance adjustments.

Packaging Supervisor

• Feb 2005 - Jun 2007

Co-ordinate season packaging crew activities. Ensure timely flow of product to retail sales floor Ensure products packaged according to standard Liaise with owners with regards to packaging material inventory and ordering. Co-ordinate season packaging crew activities. Ensure timely flow of product to retail sales floor Ensure products packaged according to standard Liaise with owners with regards to packaging material inventory and ordering.

Sales Clerk / Shipping and Receiving

• Mar 2003 - Feb 2005

Greet customers, provide product information, and assistance. Process payments. Record customer requests for out of stock product. Receive all incoming stock and enter into electronic POS system. Prepare damaged product for return to suppliers. Ensure organization of stock room. Greet customers, provide product information, and assistance. Process payments. Record customer requests for out of stock product. Receive all incoming stock and enter into electronic POS system. Prepare damaged product for return to suppliers. Ensure organization of stock room.

Reservist - Naval Combat Information Operator

• Jun 1991 - Apr 2002

Basic Training 1991 Junior Leadership Training 1999 Assistant Standards Writer, Canadian Forces Naval Operations School, Halifax Instructor, Canadian Forces Naval Operations School, Halifax Radar operations aboard Maritime Coastal Defence vessels Completed MCDV Side Scan Sonar course in 2001 Operations Room Supervisor, HMCS Queen Charlotte Basic Training 1991 Junior Leadership Training 1999 Assistant Standards Writer, Canadian Forces Naval Operations School, Halifax Instructor, Canadian Forces Naval Operations School, Halifax Radar operations aboard Maritime Coastal Defence vessels Completed MCDV Side Scan Sonar course in 2001 Operations Room Supervisor, HMCS Queen Charlotte