Kimberley Tan
Product & Actuarial Senior Officer at China Life Insurance (Singapore) Pte. Ltd.- Claim this Profile
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Experience
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China Life Insurance (Singapore) Pte. Ltd.
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Singapore
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Insurance
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1 - 100 Employee
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Product & Actuarial Senior Officer
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Jul 2021 - Present
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Product & Actuarial Executive
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Oct 2020 - Present
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Managing Partner
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Jan 2017 - Present
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OCBC Bank
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Indonesia
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Banking
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700 & Above Employee
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Customer Service Manager
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Jan 2015 - Dec 2016
Solving customer's banking issues and providing alternatives to their problems. Assist customers with professional banking advice and solutions based on individual enquiry. Reduce customer's time and provide them with the most appropriate solutions in the shortest possible time. Service and advise the corporate customers on their banking enquires in the below areas • Internet banking(Velocity) • Transactions • Cheques • Loans Solving customer's banking issues and providing alternatives to their problems. Assist customers with professional banking advice and solutions based on individual enquiry. Reduce customer's time and provide them with the most appropriate solutions in the shortest possible time. Service and advise the corporate customers on their banking enquires in the below areas • Internet banking(Velocity) • Transactions • Cheques • Loans
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Student Intern
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Apr 2012 - Aug 2012
Troubleshoot to resolve customers’ issues encountered on the business banking internet online platform. • Login difficulties • Printing account information • IP address issues Project • Provide customer information on the inactive Automated teller machine (ATM) cards are restricted for overseas usage by default. However, the card can be reactivated upon request. Customers will be notified when the card is used. These measures are implemented for security purposes. Troubleshoot to resolve customers’ issues encountered on the business banking internet online platform. • Login difficulties • Printing account information • IP address issues Project • Provide customer information on the inactive Automated teller machine (ATM) cards are restricted for overseas usage by default. However, the card can be reactivated upon request. Customers will be notified when the card is used. These measures are implemented for security purposes.
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Education
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University of Birmingham
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University of Birmingham
Master of Science - MS, Management -
RMIT University
Bachelor's degree, Marketing -
Temasek Polytechnic
High School Diploma, Business Information Technology