Kimberley Sanders

Multi-Site General Manager at Micheldever Group
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Contact Information
us****@****om
(386) 825-5501
Location
Draycott, England, United Kingdom, GB

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Ksenija Colic

Kimberly and I worked together as Retail Assistant managers at Starboard Cruise Services for two contracts. I enjoyed my time working with Kim and came to know her as a truly valuable asset to our team. She is honest, dependable and incredibly hardworking. She was always focused on achieving her target and always seeking for new challenges. Along with undeniable talent and knowledge for business, Kimberly has been an absolute joy to work with. She is a true team player, her positive attitude (even during hard times) always brought out the best out of other employees. I confidently recommend Kimberly, she will be a great employee in any company.

Emiliano Kryeziu

I am delighted to write this recommendation letter on behalf of Kimberley. I first met Kimberley in November 2019 when I just joined Britannia, the flagship of P&O Cruises. She gave me a great impression form the very first moment I saw her. She has a very welcoming smile which seems to be contagious. Not only had she a smile that could lift the room, but she also had a very helpful attitude and great problem-solving skills. On the very first day of my embarkation, I was faced with a big issue. Without hesitating, she went to work and immediately found the solution. It is worth mentioning that for as ling as I have worked with her, she was always helpful to everyone and always pushing people to be a better version of themselves, a great and admirable trait for a manager to have. You could not help but notice her very professional way of dealing with things. Whether it was about findings solutions in highly stressful situation or hitting the target of the company, she always delivered more than it was promised. She has great planning skills and always follows through. The customer response and the happiness of the people who worked with her were at all times high. Over the time I have worked with Kimberley at Harding Brothers, based on how she consistently performed her duties, going the extra mile and always taking care of the people who worked with her, I highly recommend Kimberley for any position or endeavor she may pursue.

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Experience

    • United Kingdom
    • Automotive
    • 200 - 300 Employee
    • Multi-Site General Manager
      • Mar 2021 - Present

      - Overseeing the dispatch, routing, tracking and delivery of £2.35 million of commercial and private tyres and accessories- Coordinating the planned maintenance for 42 vehicles managing two distribution centres with a total headcount of 83- Implementing robust quality controls to ensure accurate deliveries and an exceptional compliance level- Assisting the Sales department with producing business plans to maximise profits. Within the first 6 months implemented two additional vehicles to increase the depot customer profile, growing sales opportunities alongside boosting customer satisfaction - Accomplished a zero stock loss result in the last two stock audits- Lead in Health and Safety with a score of 94.6% by external auditors including Fire Safety, Security and Safe Systems of Work. Assist with advising multiple sites with safety training and requirements- Developing high performance drivers, warehouse operatives, stock controllers and managers. Mentor in behavioural management with a reduction of staff turnover in the first year- Assisting HR with investigations, disciplinaries and behaviour management to a create a high performing team with viable succession plans throughout- Tasked with reducing costs of staff uniform throughout the company. Liaising with external companies to find the best possible price without sacrificing quality- Assigned to negotiate National Accounts to reduce costings through agency usage and uniform all depots

    • Retail Manager
      • Jun 2019 - Feb 2021

      - Responsible for the overall revenue generating areas onboard P&O Britannia, including profit & loss, cost control over 12 outlets- Consecutively hitting 13 cruise targets (250K+) a week and resulting in 22%+ LFL and current yearly positions- Leading a team of 42 and tasked with all planning, development, training and aiding recruitment for all positions- Strategically scheduling to achieve productivity, maritime safety and a positive team ethic, with all working 7 days a week for up to 8 months at a time- Ensuring compliance in all health, environmental, safety, security and legal obligations- Delivering all company policies & procedures including regular unannounced audits and weekly inventories for the benefit of all stakeholders- Through vigilant follow up and robust controls, am credited with the lowest stock loss in the last 12 months (fleet wide from 2019-2020)- Pivotal in the evolution on board to develop retail opportunities such as new ranges and refurbishments, whilst liaising with seafaring leaders and feeding back to shoreside management on a daily basis

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Retail Manager
      • 2016 - 2018

      - Maintained and established merchandising standards including windows, sales floor and promotional displays over 15 outlets- Shared best practices for sales and customer services with team members to improve efficiency- Reordered inventory when it dropped below predetermined levels - Maintained and established merchandising standards including windows, sales floor and promotional displays over 15 outlets- Shared best practices for sales and customer services with team members to improve efficiency- Reordered inventory when it dropped below predetermined levels

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Sales Assistant (Maternity Cover)
      • Nov 2015 - May 2016

      - Cultivated a customer focused shopping environment by greeting and responding to customers in a friendly manner.- Educated customers about the brand to incite excitement about the company’s mission and values.- Alerted customers to upcoming events and promotions. - Cultivated a customer focused shopping environment by greeting and responding to customers in a friendly manner.- Educated customers about the brand to incite excitement about the company’s mission and values.- Alerted customers to upcoming events and promotions.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Assistant Manager
      • 2009 - 2016

      - Generated repeat business through exceptional customer service.- Priced merchandise, stocked shelves and took inventory of supplies.- Followed merchandising guidelines to present visually appealing displays. - Generated repeat business through exceptional customer service.- Priced merchandise, stocked shelves and took inventory of supplies.- Followed merchandising guidelines to present visually appealing displays.

    • United Kingdom
    • Retail Apparel and Fashion
    • 200 - 300 Employee
    • Sales Associate
      • 2007 - 2009

      - Determined customers needs by asking relevant questions and actively listening to their responses. - Determined customers needs by asking relevant questions and actively listening to their responses.

Education

  • University of South Wales
    Bachelor's degree, BA Photographic Arts (HONS)
    2011 - 2014
  • Coleg Glan Hafren
    Higher National Diploma, National Diploma Photography and Digital Imaging
    2009 - 2011

Community

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