kimberley potts

Customer Service Representative at NBS
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Contact Information
Location
UK

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Experience

    • Argentina
    • Information Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Feb 2011 - Present
    • Banking
    • 1 - 100 Employee
    • Assistant Finance Administration
      • Aug 2001 - Sep 2010

       Supporting our customers through owning and resolving their enquiries  Process payments, account amendments and made payment arrangements  Applied payment holidays or change of parties requests adhering to company and industry policy  Met deadlines and contributed to the success of my team through exceptional time and workstack management  Stakeholder management and providing accurate and on time update  End to end Redemptions process management  Payment and repayment processing, Bacs, Cheque and TT payments. Balancing the ledger at the end of each day. Show less

Education

  • St. Edmond Catholic School
    1995 - 1999

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