Billing Manager

• Jul 2019 - Present

Medical Billing Specialist

• Jul 2019 - Jul 2019

Transition Manager

• Jan 2019 - Jun 2019

Contract that has been completed. Contract that has been completed.

Client Account Specialist

• Oct 2017 - Jan 2019

On-site Support Supervisor

• Feb 2011 - Mar 2017

Support Supervisor of 12 employees, attendance and production reporting, and quality assessments. Responsible for auditing patient accounts for billing accuracy and compliance. Monitor account inventory to identify areas of concern, troubleshoot trends, and develop training needs and career development of the team. • Responsible for accounts over $5k (high dollar accounts), for one of the largest teaching medical organization in the state. • Facilitate reporting for 120 top accounts $10k and above • ROI Medical Records certified • Patient and Insurance Collections, denials, and appeals • Experience with Medicare, Medicaid, commercial carriers, Worker’s Comp, and Auto claims

Financial Account Manager

• Feb 2010 - Jan 2011

Managed front end operations of 2 receptionists. Facilitating staff meetings to ensure production and training goals are met and mentored employees for better quality of care. Consistently maintained patient records, entering charges, payments, answered phones and set appointments. Created treatment based financial plans with patients and insurance benefits. • Decreased Medicare receivables by $18k in first 30 days • Assisted with 20-30 patient’s treatment and financial concerns daily • Experience with Medicare and commercial carriers • Patient and insurance collections, denials and appeals

Medical Billing Account manager

• Sep 2004 - Dec 2009

Experienced account manager for 10 providers consecutively. I obtained certification in mental health physician billing and coding. Responsible for entering charges, payments, and updating patient information, answering phones, directing calls to correct people and handled simple technical questions. • Responsible for entering 100-150 claims data daily • Experience with Medicare, Medicaid and commercial carriers • Patient and insurance collections, denials and appeals Experienced account manager for 10 providers consecutively. I obtained certification in mental health physician billing and coding. Responsible for entering charges, payments, and updating patient information, answering phones, directing calls to correct people and handled simple technical questions. • Responsible for entering 100-150 claims data daily • Experience with Medicare, Medicaid and commercial carriers • Patient and insurance collections, denials and appeals

Extern

• Jul 2004 - Aug 2004

160 hours Externship, learning how a mental health billing office runs. The hands on training obtained prepared me for a position in the health care field. • Entering/updating patient information • Patient and insurance collections, denials and appeals 160 hours Externship, learning how a mental health billing office runs. The hands on training obtained prepared me for a position in the health care field. • Entering/updating patient information • Patient and insurance collections, denials and appeals