Kimberley Moreno
Professional Partnerships Assistant at CH4B Limited- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
B2B Foundations: Social Media Marketing
LinkedInApr, 2022- Sep, 2024 -
The Fundamentals of Digital Marketing
Google Digital GarageMay, 2020- Sep, 2024
Experience
-
-
Professional Partnerships Assistant
-
Mar 2023 - Present
The CH4B Business Hub was created to support, encourage and save business owners time and money. Identifying potential opportunities and overcoming business challenges, which in turn leads to successful growth. The professional partnership role focuses on a combined approach to sourcing expert partners to support SME's, generating a comprehensive member-only directory of vetted service providers and products to provide solutions in every element across the business platform. The CH4B Business Hub was created to support, encourage and save business owners time and money. Identifying potential opportunities and overcoming business challenges, which in turn leads to successful growth. The professional partnership role focuses on a combined approach to sourcing expert partners to support SME's, generating a comprehensive member-only directory of vetted service providers and products to provide solutions in every element across the business platform.
-
-
-
Professional Associations Research Network (PARN)
-
United Kingdom
-
Research Services
-
1 - 100 Employee
-
Membership and Communications Coordinator
-
Oct 2021 - Mar 2023
Coordinating all aspects of membership including retention, relations and acquisitions, reporting on data and managing the CRM system. Overseeing the design and implementation of refreshed brand guidelines to aid in increasing brand awareness and identity. Managing all aspects of marketing including email marketing via MailChimp to create and publish PARNs weekly newsletter, Sector News to 2.5K subscribers, establishing presence on social media platforms and coordinating press releases for key announcements. Show less
-
-
-
The Donkey Sanctuary
-
United Kingdom
-
Non-profit Organizations
-
200 - 300 Employee
-
Visitor and Communications Officer
-
Oct 2019 - Jul 2021
Based at the Ivybridge Donkey-Assisted Therapy centre this varied role has a key focus to developing the visitor experience for both day to day visits as well as the planning and implementation of quarterly fundraising events. The role also encompasses digital marketing for the Ivybridge centre, whilst ensuring brand consistency across the organisation creating a balance between engagement and education whilst also supporting the PR department sharing content for wider distribution. Coordinating stock control for onsite retail outlets also supports the offering to visitors, creating long term connections through memorabilia. Off-site engagements include various community events and public talks, sharing The Donkey Sanctuary's vision and mission with the general public and inspiring support through donations and the adoption scheme. Show less
-
-
Event Coordinator
-
Jul 2017 - Oct 2019
Planning and implementation of fundraising events with a key focus on education for the Ivybridge Donkey Assisted Therapy Centre highlighting how we can learn with donkeys to improve human health and well-being through Donkey Facilitated Learning whilst improving the overall perception of these underestimated equines. Also coordinating visitor services for public opening hours including stock control of retail outlets, catering, public speaking, site tours as well as offsite public engagement to spread our message and gain vital support. Show less
-
-
-
-
Catering, Retail and Events Manager
-
Dec 2015 - Jun 2017
Managing a team that varies in size in the primary sectors of Retail, Catering and Events. Monitoring and ordering of stock within retail and assisting with the decisions of new stock lines whilst maintaining supplier relations.Constructing menus and completing allergen information in line with current national laws with the aim to provide convenient catering solutions that provide an option for all dietary requirements whilst encouraging balanced diets with healthier options as well as indulgent options.Planning and implementing a range of events from birthday parties and conferences to family days and team building in a unique environment with fantastic views across Dartmoor. Utilising Epos systems across all departments and combating any issues as they arise. A varied and challenging role yet just as rewarding to work in such a great environment with a dedicated team. Show less
-
-
Senior Retail, Catering and Events Supervisor
-
Mar 2013 - Jun 2017
Assisting the Retail, Catering and Event Manager in all aspects including --> Delegating stations and tasks to junior staff members--> Stock control and ordering for retail and catering--> Identifying consumer trends and advising appropriately to help increase profit margins --> Creating reports outlining the best sellers for both the retail and catering department--> Using and maintaining technological equipment, including EPOS systems whilst ensuring the personalized interface remains user friendly. --> Training junior staff member and completing the relevant documentation on all aspects of their role --> Creating and sustaining public relations, particularly with return customers, including dealing with complaints whilst maintaining exceptional standards of customer service face to face, over the phone and via email. --> Selling and Up Selling all products available whilst advising the customer to the best of my ability. This list is non-exhaustive. Show less
-
-
Restaurant Supervisor
-
Feb 2012 - Mar 2013
I was given the opportunity to become a Restaurant Supervisor due to having met and exceeded the standards that managers had set from Restaurant Staff; they beleived that I would develop the organisation skills of the staff whilst maintain high standards. In addition to the roles and responibilities to that of a Retail and Catering Assistant I also become responsible for the ordering and recording of stock, the supervision of staff, co-ordinating the kitchen, hosting events, cashing up tills, training, educating, motivating staff and encouranging initive and development whilst giving constuctive critisms where appropriate whilst taking direction from the restaurant managers. The managers would also delegate work they thought I'd excell within to enable me to continually progress within the role. Show less
-
-
Retail and Catering Assistant
-
Mar 2011 - Feb 2012
As a retail and catering assistant there was a lot of diversity within the station delegation which provided the opportunity to expand product knowledge and gain a more clear insight into the runnings of the business. Cashier&Front of House Staff;As the main member of front of house it was my duty to ensure everything on display is stocked up and looks appealing. This includes all the cakes and confectionary on the front counter, the drinks fridge, the condiments display, ensuring that tea's and coffees are ready for serving and the cutlery was polished. The primary responsiblity was to serve customers, this entailed extensive product knowlege, impeccable customer service, performing monetary transactions, maintaining and using technological equipment and reporting any issues to the line manager.Food run & Clearing Tables; Within this role the main responsibilities consisted of delivering prepared food to the correct customer, completing table check backs to ensure that the food is meeting the high standards we strive for, clearing used dishes and occassionally dealing with minor complaints. Food Preparation; During the morning one of the first tasks to be performed as Kitchen staff was set up your station in compliance with FSA and begin food preparation, this varied from chopping salad, filling panini rolls to be toasted to order and precooking main meals ensuring that it is probed to the temperatures set by the FSA. In addition we had to ensure that all food produce is correctly dated once sealed packets have been broken.Kitchen Porter/Pot washing; As a pot washer I had to ensure that there was an effiecient yet effective flow of clean dishes being provided to the kitchen staff to enable them to keep up with the order demands. In addition and a Kitchen Porter it was also my duty to ensure that I performed any other tasks within my abilities that the Kitchen Co-ordinator had delegated. This included helping other members of staff on all other stations. Show less
-
-
-
-
Groom
-
Aug 2010 - Jan 2011
As a Yard Groom the duties and responibilities are wide and varied. Some of duties included: Yard Management; ensure smooth running of the yard to the time efficiency set by the yard manager. Care and Welfare; Responible for the care and welfare of each of the animals which includes: mucking out, feeding, grooming, health checks and occassionally assisting in the transportation of animals. Cleaning and Maintenance; Each day there we different deep cleaning tasks to be performed. These tasks ranged from cleaning tack to bleaching stable floors, on occassion there were other maintenance task to be performed such as fixing fencing in the paddocks. Field Management; Follow and understand the importance of field maintenance. Rotation of grazing and different forms of field management from strip grazing to open plan. Following the guidelines set by the yard manager to rotate the grazing feilds. In addition, turning horses out and bringing them in at the time specified my the manager. Exercising and Training Equines; Aquired responsibility of excerising and training specified horses on the yard in accordance with their training levels. As a backing and breaking livery yard all the horses were at different stages in their training and we had to be sensitve to this. Training varied from getting the horse used to tack, basic handling and much more. Excercising the equines consisted of schooling, hacking, long reining, lunging and occassionally free schooling. Show less
-
-
Education
-
2012 - 2013
City College Plymouth
Supervision and Leadership in Hospitality, Pass -
2011 - 2012
Duchy College
Level 3 Animal Management, Merit -
2009 - 2010
Duchy College
National Certificate in the Management of Horses, Merit
Community
