Kimberley Austin

Retail Operations Manger at Aimé London
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Apparel & Fashion
    • 1 - 100 Employee
    • Retail Operations Manger
      • Feb 2019 - Present

    • Retail Area Manager
      • Jan 2015 - Jan 2019

      * Leading 5 boutiques to drive sustainable growth * Assessing the business on a weekly/daily basis and in providing reports on the economic state of the business that trigger the development of action plans in collaboration with the Company Directors* Educate, empower and motivate Managers and their teams* In partnership with the Company Directors, develop strategic clienteling programs to drive customer acquisition and retention.* Recruit, interview, train, and develop staff ensuring all positions are filled in a timely manner* Manage, review and update store stock to accommodate sales performance between stores* Oversee Rota's to ensure appropriate coverage amongst all stores* Ensure all HR Related administration is completed and distributed in an accurate and timely manner and that records are well organised and maintained.* Create product lines and purchase orders for all inventory arriving in stores* Training on new operation systems such as merging from an older EPOS system to Retail Pro and providing coaching on all aspects of system upgrades from back of house to store level.* Oversee all stock loss and annual inventory counting. React to findings and manage shrinkage. Show less

    • Retail Store Manager
      • Feb 2013 - Mar 2015

    • France
    • Textile Manufacturing
    • 300 - 400 Employee
    • Retail Area Manager
      • Mar 2019 - Apr 2021

      My role at A.P.C was a dual company role of managing A.P.C. as a franchise alongside the same duties in my role at our sister company Aimé London * As the Retail Area Manager for A.P.C. I was responsible for overseeing the running of several branches of the company within the UK. * Assessing the business on a weekly/daily basis and in providing reports on the economic state of the business that trigger the development of action plans in collaboration with the Company Directors * Educate, empower and motivate Managers and their teams * In partnership with the Company Directors, develop strategic clienteling programs to drive customer acquisition and retention. * Recruit, interview, train, and develop staff ensuring all positions are filled in a timely manner * Manage, review and update store stock to accommodate sales performance between stores * Oversee Rota's to ensure appropriate coverage amongst all stores * Ensure all HR Related administration is completed and distributed in an accurate and timely manner and that records are well organised and maintained. * Create product lines and purchase orders for all inventory arriving in stores * Training on new operation systems such as merging from an older EPOS system to Retail Pro and providing coaching on all aspects of system upgrades from back of house to store level. * Liaise with Head Office in Paris to implement seasonal offers * Oversee all stock loss and annual inventory counting. React to findings and manage shrinkage. * Promote and enhance the positive image and culture of A.P.C. Show less

Education

  • The University of Huddersfield
    Bachelor of Arts (BA), Fashion, Media and Promotion
    2004 - 2007

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