Kimberley Knight
Operations Manager at Berkley Estate & Letting Agents- Claim this Profile
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Bio
Experience
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Berkley Estate & Letting Agents
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United Kingdom
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Real Estate
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1 - 100 Employee
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Operations Manager
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Jan 2021 - Present
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Strawberry Lettings and Sales Ltd
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United Kingdom
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Real Estate
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1 - 100 Employee
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Valuations Manager
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Jan 2016 - Present
This role within the company is to manage all valuations, both rental and sales. This involves researching pricing for properties via various different sites and sources, keeping up to date with property trends and local new developments. The gathering of this information means that when meeting prospective clients an accurate property valuation can be given. A full breakdown of the marketing process is presented to the client so they can make an informed decision on the agent they choose to use. Price is not always key, whilst RightMove and additional property sites are an excellent resource, they require behind the scenes work, rotating photographs, analysing performance data so you can allow the property the best possible exposure, and back to communicating this information back to the client. During the time undertaking this role, one key factor remains very clear, regardless of the client being a landlord, tenant, vendor or purchaser, communication is at the heart of success. Communicating and being approachable to your clients will offer them understanding of the process, your requirements of them and how, as a team you reach the end goal. A sale or rental of their property. Additional keys roles include: - Managing the conveyancing process from the agents side, and decipher this information to the clients - Managing the social network presence of the company including the marketing of property online. - Dealing with general telephone enquiries - Assisting other departments when necessary - Managing the Sales office when the director is not available - Assisting with recruitment and staff training
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Education
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University of Central England
Bachelor of Arts (B.A.), Business Administration and Human Resources -
Loughborough College
HND, Business Administration and Human Resources -
Rawlins Community College, Quorn
A Level, English, Business and History