Kimberley Jackson

Sr Customer Sales Representative at Intertrade - A Rockwell Collins Company
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

    • United States
    • Airlines and Aviation
    • 1 - 100 Employee
    • Sr Customer Sales Representative
      • Jan 2014 - Present

    • Sales Executive
      • Feb 2013 - Dec 2013

    • Sales Executive
      • Oct 2010 - Feb 2013

      • Negotiating with suppliers to get the best possible price • Checking stock availability and sourcing components when necessary to fulfil customer’s requirements • Responding to customers AOG and routine enquiries in a timely manner • Processing and management of exchange and purchase orders • Actively chasing all quotes and negotiating with the customers to ensure that I receive their order • Dealing with all customer queries including warranty claims and credits • Processing and management of customers off cores • Building and maintaining a high level customer service relationship with all customers, whilst remaining aware of different countries cultures • Liaising with internal departments to ensure that customer’s requirements and requests are met

    • Passenger Service Agent
      • May 2010 - Oct 2010

      Dealing with all processes and procedures for passenger and baggage check-in Managing flight boarding and ensuring on-time departure of all aircraft Checking Passports, Visas and other relevant documentation Providing excellent customer service at all times Dealing with conflict and negotiating Working in a busy customer facing environment Assisting Passengers with Special needs Dealing with all processes and procedures for passenger and baggage check-in Managing flight boarding and ensuring on-time departure of all aircraft Checking Passports, Visas and other relevant documentation Providing excellent customer service at all times Dealing with conflict and negotiating Working in a busy customer facing environment Assisting Passengers with Special needs

    • Office Manager
      • Mar 2008 - Jan 2010

      Setting up meeting rooms and boardroom for daily meetings Meeting and greeting clients Diary management of the meeting rooms and boardroom Answering all incoming calls to the company and the taking of messages Post; Incoming and outgoing post and couriers Compiling sales documentation for meetings and pitches Entering contacts into the CRM database Central point of contact for IT support - liaising with the external provider Ordering stationery and general office supplies Building and maintaining good working relationships with all suppliers (cleaners, caterers, stationers, printers, I.T., travel) Arranging catering for informal and formal lunch meetings Facilities management including Health and Safety and Risk Assessments Arranging all company travel Co-ordinating internal meetings and staff events such as the corporate summer party, Investor Access lunches and the Christmas party Ordering new office furniture and I.T. equipment Supporting the accounts department monthly with the processing of invoices and statements Processing the Directors monthly expenses Responsible for the company petty cash Assisting the HR department with the processing of annual leave, sickness records and new starters Providing ad hoc administrative support to all departments within the company

Education

  • Steyning Grammar School
    GCSE's
    1994 - 1999

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