Experience

GROW Australia

• Australia
• Mental Health Care
• 1 - 100 Employee

• Chief Performance Manager

  • Sep 2021 - Present

  Oversee Marketing & Communications activity including campaigns, social media, partnerships, commercial agreements, and internal comms. Develop and Lead organisational strategic planning, translating strategy into actionable goals for performance and growth.Implement organisation-wide goal setting, performance management, and annual operational planning.Monitor and review operational KPIs Prepare accurate and timely reports for the NCEO and Board on key performance and productivity trends.Oversee the finance, IT, Human Resources, Governance, Project Management, Operations, Contracts, and Facilities Management functions of the organisation Analyse business information to support the NCEO with the design and implementation of operational improvements that remedy underperformance and respond to improvement opportunities. Identify, develop and deliver strategies that support the sustainability of the organisation, to best position the organisation for future government funding opportunities. Monitor and respond to tender opportunities (public, private and philanthropic) in partnership with the NCEO. Lead business transformation by the delivery of improvement projects that support the organisation to continuously and measurably improve processes, productivity, innovation and collaboration. In collaboration with the Senior Executive, establish outcome measures for all programs that conclusively demonstrate what difference service delivery makes to clients and communities. Develop program logic methodology and models for service development that align to GROW Program philosophy and principles of self-activation through mutual support.



Me Well

• Australia
• Mental Health Care
• 1 - 100 Employee

• Executive Manager - Strategy, Change & Operational Excellence

  • May 2019 - Aug 2021

  Support the CEO in developing and implementing financial budgets and forecasts, including developing financial and organisational metrics for ongoing board and committee reportingDevelop and present a variety of Board and Committee reports addressing Strategy, Risk, Financial, Governance and compliance requirementsOversee organisational performance frameworks, monitoring and reporting Oversee Business Process continuous improvement including audit, quality, systems and process review Analyse NDIS market activity impacts on operational performance to support appropriate agile responses to market demandsLeading the ELT to align strategic goals to proposed and existing organisational activity to facilitate achieving the intended outcomesOversee and manage design, implementation, and iterative review of transformational change, in line with the agreed business strategy, using Agile principles to lead the overall transformational change program of work.Guide and support organisational change communications to deliver transparent and accepted change outcomes Oversee and manage a Project team to plan, document and understand project requirements Drive group collaboration to ensure resources, expertise and knowledge are leveraged in a cost effective and effective mannerOversee the appointment and management of external partnerships to ensure strategic objectives are aligned to project deliverables



NAB

• Australia
• Banking
• 700 & Above Employee

• Information & Data Governance

  • Jan 2019 - May 2019

  Developing and implementing Information & Data Governance structures, tools and resources with an enterprise wide capability uplift focus. Providing strategic and authoritative advice on information and data management activity, according to relevant legislative, governance and business requirements. Incorporating Australian best practice standards in information and data management practice into practical and business ready policy and operational activity. Consulting with stakeholders across the enterprise, providing actionable and compliant input to project and BAU programs of work.Partnering with stakeholders to introduce new information and data management principles and practice across the enterprise.



Victorian Responsible Gambling Foundation

• Australia
• Individual and Family Services
• 1 - 100 Employee

• Senior Information & Compliance Manager

  • Feb 2016 - Dec 2018

  Coordinate annual strategic and business unit planning activity Provide risk management adviceManage Records management program of works and compliance activityProvide high level secretariat support to the Board, Risk, and other committeesSupport procurement activityProvide support in responding to government queries and reporting requirementsAssist staff and managers with contract development and management

• Corporate Support Officer

  • Feb 2015 - Feb 2016



Richmond Football Club

• Australia
• Spectator Sports
• 200 - 300 Employee

• Volunteer, VFL Gameday Operations

  • Mar 2014 - 2016

  As an avid Richmond supporter, I proudly contribute to the gameday operations of the VFL team when playing at ME Bank Centre, Punt Road. My primary duty is to liaise with game officials and ensure they have the facilities and supplies they need on gameday. In addition, I also assist with any other operational requirements on the day as needed. As an avid Richmond supporter, I proudly contribute to the gameday operations of the VFL team when playing at ME Bank Centre, Punt Road. My primary duty is to liaise with game officials and ensure they have the facilities and supplies they need on gameday. In addition, I also assist with any other operational requirements on the day as needed.



Diabetes Victoria

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Organisational Development Advisor

  • Jun 2013 - Feb 2015