Kimberley Gwynne
Service Desk Analyst at Algeco UK- Claim this Profile
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Bio
Experience
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Algeco UK
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United Kingdom
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Facilities Services
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400 - 500 Employee
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Service Desk Analyst
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Sep 2022 - Present
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IT Trainer
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Jan 2020 - Sep 2022
Managing IT Infrastructure and training employees how to use them. Managing MCS and CRM.
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In house IT support, Purchaser and hire & sale administrator
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Apr 2017 - Jan 2020
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Hire and sales administrator
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Jun 2010 - Apr 2017
Taking incoming customer sales enquiries / queries.Preparing quotation for both hire and sale & closing point if order.Produce layout drawings using "Microsoft Visio" for both own enquiries and for the external sales team.Developing hire/sales pipeline via ABI leads and existing customer database.Organising transport logistics for the hires and sales orders.In house IT & telecommunication support.Database entries on MCS an CRM ensuring a smooth link between yard operative/hire desk/accounts department.Purchasing stock.Training new team members.Managing call outs and assigning operative to the job. Provide cover for other depots. Show less
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PETER BARRATT'S GARDEN CENTRE (BEVERLEY) LIMITED
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Stockton-on-Tees, Stockton-on-Tees, United Kingdom
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Aquatic sales assistant and purchaser
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Feb 2009 - Apr 2010
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Education
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2005 - 2008
The University of Hull
Coastal and marine biology
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