Senior Clinical Trials Administrator

• Mar 2021 - Present

Clinical Trials Administrator

• Nov 2019 - Mar 2021

Projects Administrator

• Mar 2015 - Nov 2019

- In-house member of the project team with the goal to contribute towards efficient management of clinical trials. - Assists in the assignment of staff to the project and initiates the study team contact list.- Assists the project manager in the development of the project plans- Set-up and maintenance of the TMF in compliance with ICH GCP and SOPs, as per the Project Management /Sponsor instructions. Issue of QC reports to the project manager and follow-up with assigned staff for required documents- Training requirements for the assigned team as per the study training requirements matrix.- Work with 3rd part vendors to manager user access set-up and maintenance and assist the project team in resolving issues. - Assists the project team with preparation and shipment of Clinical Trial documentation including but not limited to; Operating Manual, Investigator Site File, Pharmacy File, Investigator Brochure and Protocol. - Develops and maintains the study specific investigator database. - Updates and maintains study tracking systems in accordance with the demands of the study e.g. investigational product tracking, payment tracking, CRF tracking, patient tracking, etc. - Facilitates the study documents printing process - Facilitates communication with the sponsor by shipping required documents and packages to sponsors as per project requirements. - Assists project management in the production of study reports and updates.- Serves as an office based point of contact for all sites during the course of the study. If - Facilitates project meetings with respect to the preparation and distribution of materials and final meeting minutes, as well as the coordination of participants.- Assists with corporate administration activities according to need and availability. - Performs other duties as assigned by management.

Office Manager

• Oct 2014 - Mar 2015

• Reporting directly to the HR Manager I work within the HR team completing administrative tasks• Management of general office facilities and ongoing external contracts and SLAs• Management of NFS relationship with Landmark Place including maintenance, security, H&S and parking• Acting as first point of contact for all external customers, clients and providers; directing enquiries efficiently to the correct department• Assume role of Health & Safety representative, ensuring compliance with H&S legislation including fire and first aid responsibility. Ensure overall compliance with H&S Policy and with support from HR Manager conduct risk assessments as required.• Provide any PA/EA secretarial support to the Senior Management team as and when required; including preparation of Board and other senior Management meeting reports and taking and distributing (after review) Team Meeting minutes• Manage internal complaints regarding the office environment and resolve efficiently, or escalate as appropriate• Support adhoc projects for various departments as and when required• Assist with invoice inputting onto Sage for the CFO and wider company – Signing off invoice in relation to office expense• Provide assistance to the onboarding process for any new starters joining the business as required. Including training material preparation and collation, security access passes, workstation assessments and induction scheduling• Event planning including quarterly awards, incentives, sales drives etc• Setup of any process or procedures where required to improve efficiency• Booking meetings as an when required and arranging refreshments as required• Manage all administrative tasks effectively and efficiently within required timeframes

Business Support Officer

• Apr 2013 - Oct 2014

• Provide daily administrative support to the MD, COO and General Manager and broader business on adhoc duties and tasks. • Provide any PA/EA secretarial support to the Senior Management team • Management of general office facilities and managing ongoing external contracts• business travel arrangements for all employees• Accounts payable Working closely with the CFO in regarding to accounts payable. • Health & Safety officer • Meeting and greeting of external customers, clients and providers of NFS• Preparation of Board and other senior Management meeting reports• Taking and distributing senior management meeting minutes• Set up of new employees including email, security passes, workstation assessment, induction schedules• Ensure that all administrative literature is kept up to date and communicated in a timely manner• Event planning• Setup of any process or procedures where required to improve efficiency• Administration support to Training Manager – preparing and collating training materials, room preparation and ad hoc stationery needs.• Generate and print weekly reports on a weekly basis and provide to Sales Managers for issue.• Co-ordination of office event days

Administrator

• Jun 2012 - Apr 2013

• To provide full administrative support and an efficient service to all the Asset Management team under pressure and strict time scales.• Booking meetings and assisting in the circulation of agendas and minutes.• Ensuring all emails, telephone calls and post are delivered and distributed to the necessary staff in the office and on site• Document control for certain divisions, logging in and out and recording information for prospective and active projects• Typing up documents, printing out and binding tender packs.• Managing and maintaining an online filing system• Booking international travel • Carrying out secretarial duties where needed for senior management specifically to support contract directors, heads of divisions and Esco Directors with high accuracy and attention to detail.• Covering reception duties when needed

Receptionist

• May 2011 - May 2012

• Manning a busy switchboard, • Welcoming everybody who passes through reception from corporate • Managing a busy outlook calendar • incoming and outgoing mail along with managing a busy inbox and responding promptly to e-mails from colleagues and various companies.

Receptionist

• Sep 2008 - Apr 2011

Answering a busy switch board checking in and out guests Handling transactions cashing up speaking with all areas of the hotel to ensure the smooth running of a guest stay. F&B, Sales, Finance, Bar & Housekeeping Answering a busy switch board checking in and out guests Handling transactions cashing up speaking with all areas of the hotel to ensure the smooth running of a guest stay. F&B, Sales, Finance, Bar & Housekeeping