Kimberlene Brown
Freelance Researcher at Consumer Intelligence- Claim this Profile
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French Elementary proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Vijay Togo Kurien Poovathingal.
I am writing this recommendation from the time that I worked alongside Kimmy as an account executive in one of the customer support processes at Ajuba. All through the while that I've worked with her, one main characteristic that I've noticed about her is her pleasant personality and customer friendly attitude. This comes across from her to those who are on the phone and in person and that immediately put the person who she is interacting with at ease. It goes into every thing she does right from her tone on the call, her call opening, call closing etc. She has a really customer friendly voice and I've noticed that she always managed to have smooth conversations with the people on the phone. I trust Kimmy is competent in handling customers and can make a very good impression of the organization to it's customers. All the best with everything ahead.
Vijay Togo Kurien Poovathingal.
I am writing this recommendation from the time that I worked alongside Kimmy as an account executive in one of the customer support processes at Ajuba. All through the while that I've worked with her, one main characteristic that I've noticed about her is her pleasant personality and customer friendly attitude. This comes across from her to those who are on the phone and in person and that immediately put the person who she is interacting with at ease. It goes into every thing she does right from her tone on the call, her call opening, call closing etc. She has a really customer friendly voice and I've noticed that she always managed to have smooth conversations with the people on the phone. I trust Kimmy is competent in handling customers and can make a very good impression of the organization to it's customers. All the best with everything ahead.
Vijay Togo Kurien Poovathingal.
I am writing this recommendation from the time that I worked alongside Kimmy as an account executive in one of the customer support processes at Ajuba. All through the while that I've worked with her, one main characteristic that I've noticed about her is her pleasant personality and customer friendly attitude. This comes across from her to those who are on the phone and in person and that immediately put the person who she is interacting with at ease. It goes into every thing she does right from her tone on the call, her call opening, call closing etc. She has a really customer friendly voice and I've noticed that she always managed to have smooth conversations with the people on the phone. I trust Kimmy is competent in handling customers and can make a very good impression of the organization to it's customers. All the best with everything ahead.
Vijay Togo Kurien Poovathingal.
I am writing this recommendation from the time that I worked alongside Kimmy as an account executive in one of the customer support processes at Ajuba. All through the while that I've worked with her, one main characteristic that I've noticed about her is her pleasant personality and customer friendly attitude. This comes across from her to those who are on the phone and in person and that immediately put the person who she is interacting with at ease. It goes into every thing she does right from her tone on the call, her call opening, call closing etc. She has a really customer friendly voice and I've noticed that she always managed to have smooth conversations with the people on the phone. I trust Kimmy is competent in handling customers and can make a very good impression of the organization to it's customers. All the best with everything ahead.
Credentials
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Certified Debt Collector
Medical Dental Hospital Business Associates, United States of America -
Certified Debt Collector
American Collectors Associates -
Certified in Owners Association Management
Real Estate Regulatory Authority, Dubai
Experience
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Consumer Intelligence
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United Kingdom
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Financial Services
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1 - 100 Employee
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Freelance Researcher
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Nov 2013 - Present
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Intouch Capital
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Real Estate
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Operations Co-ordinator
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Jun 2011 - Jun 2013
Property Management / Owner's Association Management Property Management / Owner's Association Management
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Financial Analyst
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Feb 2009 - Jul 2010
-Management of detail aging of Client accounts -Customer Service -Training for new staff in the areas such as client relations & system operations and procedures. -Handling international processes surrounding the daily billing, management, collection, settlement, month end closing and many more official duties. -Other duties including answering telephone calls, checking and answering mails, conducting meeting and conference calls with the management and Client. -Preparing & Posting of routine entries and financial transactions. -Analysis & Research of billing related issues -Handled Accounts receivable related issues Show less
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MiraMed Ajuba - A Global Services Company
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India
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Senior Account Executive
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Oct 2003 - Jan 2009
-Accounts receivable, Insurance follow, Data capture process involved outbound calling -U.K collection Project involved in telephone debt collection -U.S collection Project involved in telephone debt collection -Billing out claims to the health care providers, insurance companies and individuals while updating billing information electronically. -Quality monitoring -Accounts receivable, Insurance follow, Data capture process involved outbound calling -U.K collection Project involved in telephone debt collection -U.S collection Project involved in telephone debt collection -Billing out claims to the health care providers, insurance companies and individuals while updating billing information electronically. -Quality monitoring
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Education
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2003 - 2006
Anna Malai University
Bachelor of Science (B.Sc.), Psychology -
2003 - 2003
School of commerce
Diploma, Secretarial Management& Proficiency
Community
