Kimberly Griffin
Technical Writer Advisor at Quest Software- Claim this Profile
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Topline Score
Bio
Brad Grimes
Kim is a hard-working, quick-study editor who is able to walk into any situation and excel. As associate editor of PRO AV magazine, she quickly became well versed in the intricacies of audiovisual technology and established herself as a trusted editor within the industry. I never hesitated to assign Kim new, challenging story topics, and she always went the extra mile to find the new angle or the most useful information. She works hard, thinks creatively, and produces clean, professional results.
Joyce Cruickshank
Kimberly epitomizes infectious optimism and has insatiable apetite to learn and contribute at the same time. I have worked with her on several projects and occasions and found her that she has great organizational, people, project management and technical skills to get tasks/projects accomplished. She loves working under deadlines and strives to always over deliver for her team and customers. She is humble, dependable, trustworthy and can be counted on any critical project deliverables. She has a charming and outgoing personality with a pleasant and admirable human side. She is a great asset to any organization.
Brad Grimes
Kim is a hard-working, quick-study editor who is able to walk into any situation and excel. As associate editor of PRO AV magazine, she quickly became well versed in the intricacies of audiovisual technology and established herself as a trusted editor within the industry. I never hesitated to assign Kim new, challenging story topics, and she always went the extra mile to find the new angle or the most useful information. She works hard, thinks creatively, and produces clean, professional results.
Joyce Cruickshank
Kimberly epitomizes infectious optimism and has insatiable apetite to learn and contribute at the same time. I have worked with her on several projects and occasions and found her that she has great organizational, people, project management and technical skills to get tasks/projects accomplished. She loves working under deadlines and strives to always over deliver for her team and customers. She is humble, dependable, trustworthy and can be counted on any critical project deliverables. She has a charming and outgoing personality with a pleasant and admirable human side. She is a great asset to any organization.
Brad Grimes
Kim is a hard-working, quick-study editor who is able to walk into any situation and excel. As associate editor of PRO AV magazine, she quickly became well versed in the intricacies of audiovisual technology and established herself as a trusted editor within the industry. I never hesitated to assign Kim new, challenging story topics, and she always went the extra mile to find the new angle or the most useful information. She works hard, thinks creatively, and produces clean, professional results.
Joyce Cruickshank
Kimberly epitomizes infectious optimism and has insatiable apetite to learn and contribute at the same time. I have worked with her on several projects and occasions and found her that she has great organizational, people, project management and technical skills to get tasks/projects accomplished. She loves working under deadlines and strives to always over deliver for her team and customers. She is humble, dependable, trustworthy and can be counted on any critical project deliverables. She has a charming and outgoing personality with a pleasant and admirable human side. She is a great asset to any organization.
Brad Grimes
Kim is a hard-working, quick-study editor who is able to walk into any situation and excel. As associate editor of PRO AV magazine, she quickly became well versed in the intricacies of audiovisual technology and established herself as a trusted editor within the industry. I never hesitated to assign Kim new, challenging story topics, and she always went the extra mile to find the new angle or the most useful information. She works hard, thinks creatively, and produces clean, professional results.
Joyce Cruickshank
Kimberly epitomizes infectious optimism and has insatiable apetite to learn and contribute at the same time. I have worked with her on several projects and occasions and found her that she has great organizational, people, project management and technical skills to get tasks/projects accomplished. She loves working under deadlines and strives to always over deliver for her team and customers. She is humble, dependable, trustworthy and can be counted on any critical project deliverables. She has a charming and outgoing personality with a pleasant and admirable human side. She is a great asset to any organization.
Experience
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Quest Software
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United States
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Software Development
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700 & Above Employee
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Technical Writer Advisor
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Apr 2021 - Present
Create, edit, and publish content for the NetVault, QoreStore, and Rapid Recovery data protection software products.
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Technical Writer Senior Analyst
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Nov 2016 - Apr 2021
Technical writer for the Rapid Recovery data protection and disaster recovery products.
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Dell Technologies
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Technical Writer Analyst
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Feb 2012 - Nov 2016
Researches, writes, and compiles user guides and knowledge base documents regarding AppAssure 5 and Replay 4 backup and disaster recovery software. Researches, writes, and compiles user guides and knowledge base documents regarding AppAssure 5 and Replay 4 backup and disaster recovery software.
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AppAssure Software (now Rapid Recovery)
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United States
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Software Development
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1 - 100 Employee
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Technical Writer
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Oct 2011 - Feb 2012
Researched, wrote, and compiled user guides and knowledge base documents regarding Replay 4 backup and disaster recovery software. Researched, wrote, and compiled user guides and knowledge base documents regarding Replay 4 backup and disaster recovery software.
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AOL
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United States
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Software Development
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700 & Above Employee
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Technical Writer
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Aug 2010 - Aug 2011
Researched, defined, designed and created online Knowledge Management content on help.aol.com, servicing over 35M customers and millions of page views.• Managed the development of 11 of the AOL properities including AOL SafeSocial, Cambio, and KitchenDaily. • Researched and revised more than 1,250 existing Help articles. • Defined processes to maintain an image library system for all screen shots to support article creation. Researched, defined, designed and created online Knowledge Management content on help.aol.com, servicing over 35M customers and millions of page views.• Managed the development of 11 of the AOL properities including AOL SafeSocial, Cambio, and KitchenDaily. • Researched and revised more than 1,250 existing Help articles. • Defined processes to maintain an image library system for all screen shots to support article creation.
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Hanley Wood (now Zonda)
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United States
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Real Estate
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100 - 200 Employee
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Associate Editor
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Aug 2007 - Jun 2010
Coordinated and planned descriptions for new commercial-architecture, sustainable-architecture, lighting-design and audiovisual products to be featured in trade publications’ print editions, websites and e-newsletters for Pro AV, Architect, Architectural Lighting, Eco-Structure. • Conducted interviews and wrote case studies about audiovisual installations for Pro AV magazine.• Researched current trends, collected product specifications, and wrote introductions for the buyer’s guide section of Pro AV magazine.• Researched and located industry experts to interview in order to write short articles about industry trends and technologies.• Managed the freelance writer of Architect magazine’s bi-annual Product Spec Guide.• Authored “Seeing the Light” feature for Architectural Lighting magazine.• Maintained and selected high-resolution photography to accompany and compliment articles.• Interviewed vendors, attended press conferences and represented Hanley Wood publications at eight international industry trade shows
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Assistant Editor
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Sep 2005 - Aug 2007
Managed all visual and editorial presentation for House Beautiful Houses & Plans, House Beautiful Premier Homes, Luxury Home Design, American Dream Homes. • Copyedited and proofread house plan data sheets and front-of-book content for consumer-facing house plan catalogs• Wrote promotional house plan descriptions, introductions and feature copy
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F+W Media, Inc.
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United States
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Media Production
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100 - 200 Employee
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Editorial Assistant
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May 2004 - Aug 2005
Managed all visual and editorial presentation for Country’s Best Log Homes and Luxury Log Homes & Timber Frame• Created a new feature addition entitled “Reader’s Log” as a regular column about reader-submitted log projects, such as tree houses• Recorded and organized freelance contracts, invoices and photography• Wrote feature-length articles based on interviews with homeowners and manufacturer representatives• Edited marketing materials for and co-hosted the Country’s Best Log Home & Timber Frame Show
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Editorial Assistant
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Mar 2003 - May 2004
Proofed and edited for the following publications Country’s Best Log Homes, Realms of Fantasy, Military Heritage, and WWII History magazines• Recorded contracts, invoices and managed stock photography• Corresponded and oversaw freelance writers Proofed and edited for the following publications Country’s Best Log Homes, Realms of Fantasy, Military Heritage, and WWII History magazines• Recorded contracts, invoices and managed stock photography• Corresponded and oversaw freelance writers
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Education
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1998 - 2002
Penn State University
B.A., English, publishing emphasis; minor in media studies
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