Experience

Primerica Financial Services, Inc.
• United States
• Financial Services
• 100 - 200 Employee
• Regional Leader

  • Oct 2016 - Present

The Coca-Cola Company
• United States
• Food and Beverage Services
• 700 & Above Employee
• Market Development Manager

  • Oct 2013 - Dec 2017

Kimberly-Clark
• United States
• Manufacturing
• 700 & Above Employee
• Account Manager

  • Dec 2009 - Oct 2013


Memphis Chemical & Janitorial Supply Company

• United States
• Business Supplies & Equipment
• 1 - 100 Employee

• Account Executive

  • Nov 2005 - Feb 2010

  Prospect aggressively and present products to key decision makers through cold calling * Responsible for growing top 6 of the top 10 accounts in company; all accounts on target to exceed sales plans for 2009 * Developed 14 new accounts year to date 2009 (target 20) * Ranked number one in company in new business account acquisitions in 2008 generating revenues of $38,000 through prospecting and referrals; developed 81% of new business by opening 13 of the company's 16 new business accounts in 2008 * Improved account service and applied consultative sales techniques; grew sales in top 10 established accounts by 10%; exceeded annual revenue target (+64,229 ) * Reversed a history of stagnant sales in several key accounts * Increased new product purchases in established accounts by 45%



Nationwide Insurance Company

• Insurance
• 500 - 600 Employee

• Customer Complaint Coordinator

  • Feb 2004 - Jun 2005

  Managed and documented complaints made by customers for major insurance company for 4 states in southeast region * Created spreadsheet to better monitor customer complaints * Utilized conflict resolution skills to minimize escalation of customer complaints * Coordinated efforts with management team to ensured timely resolution of customer issues Managed and documented complaints made by customers for major insurance company for 4 states in southeast region * Created spreadsheet to better monitor customer complaints * Utilized conflict resolution skills to minimize escalation of customer complaints * Coordinated efforts with management team to ensured timely resolution of customer issues



Levi Strauss & Co

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Merchandise Coordinator

  • May 1996 - Jul 2003

  Coordinated the flow of merchandise at retail accounts through executing brandstrategies from sales and marketing * Increased floor space and fixture placement by 30% through successful relationshipbuilding and prevented encroachment of competitor's product * Developed a monthly sales and inventory analysis process to maximized floor space andincreased inventory turns * Developed quarterly newsletters of product assortments, point of sale material andsales tips for store management, visual merchandisers and store associates.* Developed and implemented training seminars to educate sales associates on new productand marketing strategies

• Sales Associate

  • Nov 1991 - May 1996

  Assisted Account Executive in all aspects of client services that included receivingand processing purchase orders, monitoring invoicing, delivery of product and assistingwith handling any subsequent issues* Analyzed sales trends to forecast customer buying patterns * Developed account specific profiles and sales reports for Account Managers to analyzebusiness needs



AT&T Professional Development Center

• Administrative Assistant

  • May 1990 - Oct 1991

  Supported efforts of National Sales Manager to provide in-house training to internal customers * Created and maintained statistical reports analyzing national sales results * Maintained monthly customer contact to ascertain current satisfaction levels, and provided feedback to National Sales Manager * Successful telemarketing and selling of in-house training Supported efforts of National Sales Manager to provide in-house training to internal customers * Created and maintained statistical reports analyzing national sales results * Maintained monthly customer contact to ascertain current satisfaction levels, and provided feedback to National Sales Manager * Successful telemarketing and selling of in-house training