Kimarley L.

Director of Operations at A Virtual Assistant 4 U
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Contact Information
us****@****om
(386) 825-5501
Location
Kingston, Jamaica, JM

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Bio

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Credentials

  • Google IT Support Certificate (2023-)
    Coursera
    Mar, 2023
    - Nov, 2024
  • Business Process Improvement
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Cert Prep: PMI Agile Certified Practitioner (PMI-ACP)®
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Data Analytics for Business Professionals
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Recruiting Foundations: Recruiting for In-House Recruiters
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Talent Management
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Workplace Safety and Health
    Alison - Free Online Learning
    Feb, 2017
    - Nov, 2024
  • Database Fundamentals: Administration
    LinkedIn
    Nov, 2016
    - Nov, 2024
  • Database Fundamentals: Storage
    LinkedIn
    Nov, 2016
    - Nov, 2024
  • Excel Data-Mining Fundamentals
    LinkedIn
    Nov, 2016
    - Nov, 2024
  • Microsoft Business Intelligence Stack Fundamentals
    LinkedIn
    Nov, 2016
    - Nov, 2024
  • Relational Database Fundamentals
    LinkedIn
    Nov, 2016
    - Nov, 2024
  • Database Fundamentals: Core Concepts
    LinkedIn
    Oct, 2016
    - Nov, 2024
  • Database Fundamentals: Creating and Manipulating Data
    LinkedIn
    Oct, 2016
    - Nov, 2024
  • Entrepreneurship
    University of Technology, Jamaica
    Sep, 2002
    - Nov, 2024
  • Certified Interviewer
    Ministry of Labor and Social Development-KSA
    Sep, 2008
    - Nov, 2024
  • BPO. Call Center Management
    BRAINMEASURES
    Sep, 2001
    - Nov, 2024
  • Business Analyst
    BRAINMEASURES

Experience

  • A Virtual Assistant 4 U
    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Director of Operations
      • Jun 2023 - Present

      As the Director of Operations, I oversee the day-to-day activities and ensure the smooth functioning of all operational processes within the organization. I am responsible for managing and optimizing resources, implementing efficient systems and procedures, and coordinating with various departments to achieve operational goals. Additionally, I analyze data, identify areas for improvement, and develop strategies to enhance productivity and cost-effectiveness. With my strong leadership skills and attention to detail, I strive to maintain a high level of operational excellence and drive the success of the organization. Show less

  • Iterum Connections | BPO | Contact center | Outsourcing
    • Panama
    • Outsourcing and Offshoring Consulting
    • 200 - 300 Employee
    • Operations Team Manager
      • Dec 2021 - Apr 2023

  • ibex
    • United States
    • Outsourcing/Offshoring
    • 700 & Above Employee
    • Operations Services Manager
      • Sep 2018 - Aug 2021

  • Agri-Industrial Plastics Company
    • United States
    • Plastics Manufacturing
    • 1 - 100 Employee
    • Business Development Manager
      • Jul 2016 - Aug 2018

  • Sutherland
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Assistant Account Manager
      • Mar 2015 - Aug 2016

  • Xerox
    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Team Manager
      • Sep 2011 - Mar 2015

    • Quality Analyst
      • Mar 2012 - Mar 2012

Education

  • International Business Management Institute (IBMI)
    Masters of Business Administration - MBA, Business Administration, Management and Operations
    2019 - 2020
  • Vector Technology Institute
    Information Communication Technology
    2013 - 2018
  • University of Bedfordshire
    Bachelor of Science - BS (Hons), Information Technology
  • Alison
    Diploma, Lean Six Sigma
    2016 - 2016
  • Alison
    DIPLOMA, Operations Management and Supervision
    2016 - 2016
  • Alison
    Professional Diploma, Business Management and Entrepreneurship
    2015 - 2015
  • Alison
    Professional Diploma, Information Technology Management
    2014 - 2014
  • Penn Foster Career School
    Engineering Diploma, Telecommunications Technology/Technician
  • International MBA Institute™
    Master of Business Administration - MBA, Business Administration and Management, General

Community

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