Kimara Ackerley
Operations Manager at LMDG- Claim this Profile
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Bio
Dean O' Reilly
Kimara was my mentor and coach for the 2 years that I worked at Protec. Through her guidance, I gained more experience and life lessons than ever before. Kimara's intelligence, integrity and passion for growth are only some of the factors that contribute towards her success. After creating and developing the Customer Service department, Kimara, unsurprisingly, progressed to a higher management role. Kimara however, does not progress alone, she provides all those around her with the tools they need to develop and grow with her. A year on since I have worked at Protec I still consider Kimara to be a close friend, coach and mentor.
Olivia Duck
Kimara and I worked closely together at Protec for over a year. She worked hard to build a customer service team from the ground up. She is a collaborative, engaging and supportive team player. She was able create lasting relationships across the company. She is a great leader and would be valuable to any team.
Dean O' Reilly
Kimara was my mentor and coach for the 2 years that I worked at Protec. Through her guidance, I gained more experience and life lessons than ever before. Kimara's intelligence, integrity and passion for growth are only some of the factors that contribute towards her success. After creating and developing the Customer Service department, Kimara, unsurprisingly, progressed to a higher management role. Kimara however, does not progress alone, she provides all those around her with the tools they need to develop and grow with her. A year on since I have worked at Protec I still consider Kimara to be a close friend, coach and mentor.
Olivia Duck
Kimara and I worked closely together at Protec for over a year. She worked hard to build a customer service team from the ground up. She is a collaborative, engaging and supportive team player. She was able create lasting relationships across the company. She is a great leader and would be valuable to any team.
Dean O' Reilly
Kimara was my mentor and coach for the 2 years that I worked at Protec. Through her guidance, I gained more experience and life lessons than ever before. Kimara's intelligence, integrity and passion for growth are only some of the factors that contribute towards her success. After creating and developing the Customer Service department, Kimara, unsurprisingly, progressed to a higher management role. Kimara however, does not progress alone, she provides all those around her with the tools they need to develop and grow with her. A year on since I have worked at Protec I still consider Kimara to be a close friend, coach and mentor.
Olivia Duck
Kimara and I worked closely together at Protec for over a year. She worked hard to build a customer service team from the ground up. She is a collaborative, engaging and supportive team player. She was able create lasting relationships across the company. She is a great leader and would be valuable to any team.
Dean O' Reilly
Kimara was my mentor and coach for the 2 years that I worked at Protec. Through her guidance, I gained more experience and life lessons than ever before. Kimara's intelligence, integrity and passion for growth are only some of the factors that contribute towards her success. After creating and developing the Customer Service department, Kimara, unsurprisingly, progressed to a higher management role. Kimara however, does not progress alone, she provides all those around her with the tools they need to develop and grow with her. A year on since I have worked at Protec I still consider Kimara to be a close friend, coach and mentor.
Olivia Duck
Kimara and I worked closely together at Protec for over a year. She worked hard to build a customer service team from the ground up. She is a collaborative, engaging and supportive team player. She was able create lasting relationships across the company. She is a great leader and would be valuable to any team.
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Credentials
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Ken Blanchard on Servant Leadership
LinkedInNov, 2022- Sep, 2024 -
Leading Through Relationships
LinkedInNov, 2022- Sep, 2024 -
Managing Projects with Microsoft 365
LinkedInNov, 2022- Sep, 2024 -
Strategic Thinking
LinkedInNov, 2022- Sep, 2024 -
Top 10 Rules for Highly Effective Leadership
LinkedInNov, 2022- Sep, 2024 -
iLEAD Leadership Certification
iLEAD Group
Experience
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LMDG
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Canada
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Architecture and Planning
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1 - 100 Employee
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Operations Manager
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Oct 2022 - Present
- Support the company vision and strategic plan through development & execution of relevant initiatives. - Lead and manage the development of Quality Management Systems. - Manage, assess and optimize company processes including data management strategy and document control processes. - Collaborate with internal teams to manage cross functional process interdependence and integration. - Maximize the effectiveness of technology and software products. - Develop and implement training for new systems, processes and technology. - Apply change management principles to guide the organization's growth. - Manage internal and external stakeholder's ideas, suggestions and feedback processes. Show less
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Customer Service, Shipping & Logistics Manager
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Feb 2019 - Aug 2022
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Customer Service Manager
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Sep 2017 - Apr 2019
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Scotiabank
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Canada
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Banking
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700 & Above Employee
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Manager Customer Service
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Nov 2015 - Sep 2017
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Management Trainee
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Sep 2014 - Oct 2015
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Assistant Manager Service & Support
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2011 - 2014
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Personal Banking Officer/Financial Advisor
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2008 - 2011
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Service Officer
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Jul 2004 - 2007
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Service Representative / Retail Administration Clerk
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2004 - 2007
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Education
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Simon Fraser University
Human Resources Management -
St. Catherine Academy, Belize
High School Diploma -
St. John's College, Belize
Associate Degree