Kim Zürcher
Head of Marketing at Let's go Tours AG Schaffhausen- Claim this Profile
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Bio
Credentials
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Eidg. Dipl. Marketingfachfrau
suxxess.org agMay, 2023- Nov, 2024
Experience
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Let's go Tours AG Schaffhausen
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Switzerland
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Travel Arrangements
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1 - 100 Employee
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Head of Marketing
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Sep 2020 - Present
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Product Manager Israel & Content Creator
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Sep 2019 - Aug 2020
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Reservations & Operations
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Jan 2017 - Sep 2019
Let's go Tours AG is a high-end travel expert for Africa, Arabia as well as the Indian Ozean.
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Across Africa
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Uganda, Kampala
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Travel Agent
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2017 - 2017
This contract was temporary. I wanted to experience the work in an agency before I started working back home in Switzerland for the tour operator Let's go Tours. It was an amazing time and I fell in love with Uganda and the people living there. This contract was temporary. I wanted to experience the work in an agency before I started working back home in Switzerland for the tour operator Let's go Tours. It was an amazing time and I fell in love with Uganda and the people living there.
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Kempinski Hotels
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Germany
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Hospitality
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700 & Above Employee
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Sales Executive
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2016 - 2016
Unfortunately, the job wasn't what I expected. As a result, I decided to return back to Switzerland. Unfortunately, the job wasn't what I expected. As a result, I decided to return back to Switzerland.
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Veligandu Island Resort & Spa
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Hospitality
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1 - 100 Employee
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Guest Relations Manager
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May 2014 - May 2015
Veligandu Island Resort & Spa is a 5* Resort which is part of the Crown & Champa Resorts. Veligandu Island Resort & Spa is a 5* Resort which is part of the Crown & Champa Resorts.
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Constance Hotels & Resorts
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Mauritius
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Hospitality
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500 - 600 Employee
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Guest Relations & Sales & Marketing
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2013 - 2014
Constance Belle Mare Plage is a 5 star hotel which is located in the East Coast of Mauritius. It is part of the Constance Group which has hotels and Resorts in the Seychelles, Maldives, Mauritius as well as in Madagascar. The hotel is set along a 2 km white beach. In total the hotel has 92 Prestige Rooms, 96 Junior Suites, 6 Deluxe Suites, 20 distinctive Villas and one Presidential Villa. During my time at CBMP I received the chance to work in many different departments. I started as Guest Relations Officer and continued with Reception. After working for a couple of weeks in the reception department, my boss assigned me as Guest Relations villas. That means I was in charge of the villa guests. Whenever they had special requests, it was my job to fulfill their wishes. Together with the villa Manager we worked out some new projects. At the end of my time we managed to renovate most of the villas and improve the service of the villa masters. It was a once in a lifetime experience for me. I learned a lot during my time in Mauritius. The last two months I got the chance to change into the Sales & Marketing department. I was working hand in hand together with the Sales & Marketing Manager of CBMP. At the end of my Mauritius adventure, I learned how to host dinners, how to arrange visits with Travel Agents and how to handle different types of Sales & Marketing reports. Both departments became my big passion. Show less
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VICTORIA-JUNGFRAU COLLECTION
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Hospitality
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1 - 100 Employee
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Front Office Trainee
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Jan 2013 - Jul 2013
Part of my education at the swiss school of tourism and hospitality. The Hotel EDEN AU LAC has in total 50 rooms, banquet facilities, sauna, bar and one restaurant. It is member of Member Small Luxury Hotels. During my Reception Internship I learned so many things. Since the Hotel EDEN AU LAC is a rather small hotel, the reception is handling both back office and front office. Since I was working alone during my shift, I learned to work under pressure. During a normal shift, I had to deal with Check-Ins, Check-Outs, Concierge-tasks, Reservations (direct, Booking.com etc.), Checking the bills, handling special requests and much more. My Front Office Manager expected a lot and I am really thankful for that. Show less
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Güterhof Schaffhausen
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Schaffhausen
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Kitchen & Service Trainee
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Jun 2011 - Feb 2012
Part of my education at the swiss school of tourism and hospitality. During my time in the kitchen I worked as Garde-manger, Saucier, Entremetier and Patissier. Usually an intern is just preparing salads and desserts but I learned so many things from my chef. After 1 month, I was able to work as a saucier. I learned a lot and discovered my passion for cooking. Service: Morning shift, Evening shift, Split shift and Night shift. The Gueterhof Schaffhausen is the in-restaurant in Schaffhausen-Switzerland. The days were long and the pressure high. I worked in the à-la-carte service, behind the bar as well as in the banquet service. Show less
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Education
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SMA Swiss Marketing Academy
Marketingfachfrau -
SMA Swiss Marketing Academy
Dipl. Event- | Marketing- kommunikatorin, Marketing -
SMA Swiss Marketing Academy
Online Marketingplaner/in mit SMA-Zertifikat, Marketing -
IST AG, Höhere Fachschule für Tourismus Zürich/Lausanne
Tourism, Degree with honors -
HSKVS Schaffhausen
Professional Maturity Certificate, 5,7 Degree with honors -
SSTH Swiss School of Tourism and Hospitality
Diploma Hotel & Gastronomic- Specialist -
SSTH Swiss School of Tourism and Hospitality
REFA Swiss Service Certificate