Kim T. Jackson
Sr. Learning and Development Manager at CloudFit Software- Claim this Profile
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Bio
Credentials
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Achieve Global Trainer
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Experience
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CloudFit Software
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United States
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Software Development
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100 - 200 Employee
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Sr. Learning and Development Manager
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Nov 2021 - Present
Responsible for leading the learning & development program and training initiatives companywide. Evaluates internal training needs and partners with business leaders to determine the appropriate training approach and delivery methodology. Develops adult learning metrics to evaluate the outcomes of all educational and training programs in terms of business productivity and impact. Oversees, develops and delivers all customized training curriculum. Responsible for leading the learning & development program and training initiatives companywide. Evaluates internal training needs and partners with business leaders to determine the appropriate training approach and delivery methodology. Develops adult learning metrics to evaluate the outcomes of all educational and training programs in terms of business productivity and impact. Oversees, develops and delivers all customized training curriculum.
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DC Housing Authority
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United States
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Real Estate
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200 - 300 Employee
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Organizational Development and Training Manager
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May 2021 - Apr 2022
Manages and develops training initiatives to support the District of Columbia Housing Authority’s (DCHA’s) strategic goals and objectives and produce results that accomplish the goals of the Human Resources Department. • Conducts needs assessments, develops training plans, and evaluates and tracks the success of training and development programs. • Develops training content including the designing of training curriculums, facilitator guides, participant manuals, and job aids. • Provides instruction through lectures, demonstrations, team exercises, group discussions, audiovisuals, and role playing. • Works closely with subject matter experts (SME’s) and stakeholders to validate effective and efficient training plans. • Supports the management of the DCHA’s Performance Management System including tracking the progress of each DCHA department’s required Mid-Year and Annual performance evaluation submissions. Show less
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One Medical
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United Kingdom
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Construction
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1 - 100 Employee
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Training Manager
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Mar 2020 - May 2021
Manages training efforts with district leadership and clinical trainers to develop and facilitate new hire on-boarding, staff development training and continuous learning and education. • Work collaboratively with district leadership, including DMs, DMDs and Managers to identify and address key training needs. • Creates eLearning and maintains up-to-date learning materials and content. • Evaluate and track the success of training and development programs. Manages training efforts with district leadership and clinical trainers to develop and facilitate new hire on-boarding, staff development training and continuous learning and education. • Work collaboratively with district leadership, including DMs, DMDs and Managers to identify and address key training needs. • Creates eLearning and maintains up-to-date learning materials and content. • Evaluate and track the success of training and development programs.
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TRAINING COORDINATOR/ PROJECT MANAGER II (Contractor)
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Jul 2018 - Dec 2019
Provided project management leadership including documentation, timeline, strategy, education, and training for short-term contract. • Assisted subject matter experts (SMEs) with the development of job aids, standard work and customer training documents. • Designed and managed Investor Reporting New Employee Orientation including the development of instructional resources. Provided project management leadership including documentation, timeline, strategy, education, and training for short-term contract. • Assisted subject matter experts (SMEs) with the development of job aids, standard work and customer training documents. • Designed and managed Investor Reporting New Employee Orientation including the development of instructional resources.
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SUPERVALU
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United States
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Wholesale
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700 & Above Employee
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Trainer / Education Lead
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Mar 2015 - Jul 2018
Analyzed training needs, developed curriculum and delivered courses as well as carried out LMS administrative functions and various day-to-day human resources activities. • Designed, implemented, and facilitated all aspects of the Banner training programs including core curriculum programs for employees, corporate initiative training programs, Leadership Development Training Program (LDP), and New Employee Orientation. • Managed all Banner delivery logistics for both virtual and onsite instructor-led training (ILT) from start-to-finish, with a focus on logistics and the many details necessary to successfully launch training programs (planning, scheduling, communications, materials preparation, etc.) • Ensured effective communication to employees on corporate policies and practices. Recommended new approaches, policies, and procedures to effect continual improvements in the efficiency of services performed. Show less
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Self-employed
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Real Estate
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1 - 100 Employee
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Freelance Personal and Professional Development Trainer
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Oct 2013 - Mar 2015
Provide facilitation of adult psycho-educational workshops and groups Develop and facilitate domestic violence training for DC Department of Human Services staff Provide monthly support group facilitation on behalf of the Lupus Foundation of America Provide job readiness preparation and communication skills training to ex-offenders residing at Friends of Guest House shelter Provide facilitation of adult psycho-educational workshops and groups Develop and facilitate domestic violence training for DC Department of Human Services staff Provide monthly support group facilitation on behalf of the Lupus Foundation of America Provide job readiness preparation and communication skills training to ex-offenders residing at Friends of Guest House shelter
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Training Administrator
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Dec 2008 - Sep 2013
Developed and coordinated all phases of education and training for court personnel. Defined processes and implemented procedures to deliver powerful and impactful learning experiences to diverse audiences. • Planned and implemented a comprehensive training program for court personnel which included the facilitation of instructor-led and web-based professional development training courses. • Served as administrator for Learning Management System (LMS). Answered support queries and communicated reports from system to stakeholders. • Managed the training calendar, coordinating course schedules and logistics across stakeholders, internal departments, and customers. • Continuously monitored program attendance, attendee satisfaction, and program set-up, through internal platforms and online communications. • Encouraged and assisted employees in career and self development planning. • Promoted employee benefit programs including Employee Assistance Program (EAP) via monthly newsletters, email announcements, webinars, and in-person presentations. Show less
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Fairfax County Government
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United States
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Government Administration
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700 & Above Employee
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Training Specialist
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Jan 2005 - Dec 2008
Training Specialist III, Department of Administration for Human Services March 2008 to December 2008 Delivered, coordinated, developed, evaluated, and updated a wide variety of professional, organizational and individual training programs Provided leadership, direction and consultation in the area of workforce planning Evaluated training materials, and reconfigured to ensure accuracy Conducted training to assist employees in applying for job promotion opportunities Assisted in the identification of competencies needed to support succession planning Developed PowerPoint presentations, handouts, job aides and tabletop exercises Coached supervisors and employees in professional and personal leadership Used appropriate measurement tools to gather training data Training Specialist II, Juvenile and Domestic Relations District Court November 2005 to March 2008 Managed all aspects of Court staff development training Conducted training classes, instructional workshops and coordinated events Developed curriculum and training materials Assessed training needs of all units and determined best source for providing training Provided meeting facilitation for various Court initiatives including Strategic Decision Making and Balanced Scorecard Social Worker II, Department of Family Services - Adoption Unit January 2005 to November 2005 Provided pre-service and in-service training within Foster Care and Adoption Unit Conducted in depth interviews with perspective adoptive families Interviewed and selected mentors for foster children awaiting adoption Participated in and facilitated meetings, teleconferences, and workshops Show less
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Education
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1995 - 1997
Howard University
Master's Degree, Social Work -
1991 - 1995
American University
Bachelor of Arts (B.A.), Justice -
American University
Bachelor's degree
Community
