Kim Swenson
Administrative Assistant at Cruise Specialists- Claim this Profile
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Topline Score
Bio
Jeff Beck
Kim was great to work with. Has a great attitude and understands the goals of a postion.
LinkedIn User
Kim is a team player with strong customer service skills. Her position at Cruise Specialists was eliminated due to the impacts of the global pandemic on our industry. Kim's skills are transferable to other industries. She is reliable, punctual and worked well both from her home office and in the business office. She handled her duties with a smile and was always willing to take on new challenges.
Jeff Beck
Kim was great to work with. Has a great attitude and understands the goals of a postion.
LinkedIn User
Kim is a team player with strong customer service skills. Her position at Cruise Specialists was eliminated due to the impacts of the global pandemic on our industry. Kim's skills are transferable to other industries. She is reliable, punctual and worked well both from her home office and in the business office. She handled her duties with a smile and was always willing to take on new challenges.
Jeff Beck
Kim was great to work with. Has a great attitude and understands the goals of a postion.
LinkedIn User
Kim is a team player with strong customer service skills. Her position at Cruise Specialists was eliminated due to the impacts of the global pandemic on our industry. Kim's skills are transferable to other industries. She is reliable, punctual and worked well both from her home office and in the business office. She handled her duties with a smile and was always willing to take on new challenges.
Jeff Beck
Kim was great to work with. Has a great attitude and understands the goals of a postion.
LinkedIn User
Kim is a team player with strong customer service skills. Her position at Cruise Specialists was eliminated due to the impacts of the global pandemic on our industry. Kim's skills are transferable to other industries. She is reliable, punctual and worked well both from her home office and in the business office. She handled her duties with a smile and was always willing to take on new challenges.
Experience
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Cruise Specialists
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United States
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Travel Arrangements
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1 - 100 Employee
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Administrative Assistant
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2022 - Present
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Cruise Specialists
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United States
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Travel Arrangements
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1 - 100 Employee
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Onboard event specialist
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Feb 2018 - Aug 2020
Answer and route incoming phone calls for client and new callers , transferring to their travel agent . Create ,send and log passenger information forms, Assemble and mail out brochure and special marketing materials to guest. prepare client name tags,cruise planner calendars, gifts,other supplies in a timely manner for shipment. Order and stock vender brochures. Provide and update visa information for documentation dept. Answer and route incoming phone calls for client and new callers , transferring to their travel agent . Create ,send and log passenger information forms, Assemble and mail out brochure and special marketing materials to guest. prepare client name tags,cruise planner calendars, gifts,other supplies in a timely manner for shipment. Order and stock vender brochures. Provide and update visa information for documentation dept.
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Holland America Line
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United States
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Travel Arrangements
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700 & Above Employee
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Inside Sales Coordinator
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May 2016 - Sep 2017
Assisting travel agents and business development, working close with sales team to promote Holland America and Seabourn cruises. Work with group department, marketing, admin for sales , knowledge of promotions .
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Shore excursion agent
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Apr 2015 - Aug 2016
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Ship service cordinator
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Sep 2006 - Apr 2015
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Education
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1990 - 1992
Seattle Central Community College
Associate of Arts (AA), Psychology
Community
