Experience

Redland City Council

• Australia
• Government Administration
• 300 - 400 Employee

• Principal Advisor Performance & Innovation

  • Aug 2017 - Present

  Management of business planning, ePlanning, paperless office and process improvements projects for Council's City Planning and Assessment group. Provide guidance, advice and support to the group and other areas of Council to develop and implement improvements and efficiencies in planning and development assessment services, business and software systems, work procedures and service delivery.

• Service Manager Planning Assessment

  • Feb 2016 - Jul 2017

  Management of a team of town planners and support staff in the assessment and monitoring of development applications and appeals, and provision of expert professional advice to ensure high quality, consistent and sustainable planning outcomes are achieved within the Redlands.



Redland City Council

• Australia
• Government Administration
• 300 - 400 Employee

• Principal Advisor Business Planning & Improvement

  • 2012 - 2015

  Coordination and management of a small team with a focus on business planning and improvement projects for Council's City Planning and Assessment Group. Development and implementation of the annual business plan for the group, customer service charter, standard conditions packages, assessment manager manual, industry reference group, fact sheets and guides for applicants on various forms of development in the City, application of LEAN methodology to internal development assessment processes and related system functions, review and maintenance of website content, change management and project management.

• Project Officer

  • 2010 - 2012

  Management of process improvement projects relating to development assessment initiatives, including SEQ Council of Mayors projects, Housing Affordability Target 5 Days project and accelerated assessment of low-risk small-scale development.

• Town Planner

  • Mar 2008 - 2010

  Assessment of planning development applications, coordination of internal referral advice, general planning enquiries, presentation of significant or contentious development matters to elected representatives, liaison with developers, consultants, applicants and the community.



Scenic Rim Regional Council

• Australia
• Government Administration
• 1 - 100 Employee

• Development Assessment Officer

  • 2004 - 2008

  Coordination and assessment of planning development applications for the former Beaudesert Shire (now Scenic Rim), plan sealing, building envelope amendments and development assessment improvement projects.