Senior Office Systems Specialist

• Nov 2020 - Present

Using Salesforce and Microsoft Office I merge data into form letters for legal publications, continuing education courses, and membership records. I perform a monthly update of databases to maintain correct information for members. I create contact lists, registration and committee rosters by manipulating data in Salesforce and Microsoft Access and transferring it into a .pdf format. Using Adobe I create ADA compliant documents for various departments for posting to their respective webpages within the organization's website. Using a Salesforce event template, I create meeting and event registrations for The Florida Bar Board of Governors and other departments. I assist in maintaining the organization's intranet page by updating information on an as needed basis in WordPress. I assist Creative Support personnel in our department with editing and posting recorded videos of continuing legal education courses to our organization's video streaming service. I provide break relief and act as backup for our Switchboard Operators on an as needed basis using our internet phone system, iConnect.

Office Systems Specialist

• Jan 2014 - Nov 2020

Using AS400 and Microsoft Office I merged data into form letters for legal publications, continuing education courses, and membership records. I performed a monthly update of databases to maintain correct information for members. I created contact lists, registration and committee rosters by manipulating data in Microsoft Excel and transferring it into a .pdf format. Using Adobe I created ADA compliant documents for various departments for posting to their respective webpages within the organization's website. I provide break relief and act as backup for our Switchboard Operators on an as needed basis. I served on our event planning committee for employees as Committee Chair and worked with my team to put together events throughout the year to aid in staff morale and encouragement.

Inside Sales Representative

• Sep 2009 - Aug 2013

In charge of data entry for all Georgia and Florida customer orders. Relayed all relevant pricing quotations via phone/email to customers on an as needed basis. Before plant closure and working from home, was tasked with invoicing all customers once orders were shipped in system and filing all related documents in customer files. Helped with quarterly inventory on an as needed basis. In charge of data entry for all Georgia and Florida customer orders. Relayed all relevant pricing quotations via phone/email to customers on an as needed basis. Before plant closure and working from home, was tasked with invoicing all customers once orders were shipped in system and filing all related documents in customer files. Helped with quarterly inventory on an as needed basis.

Infant Teacher

• May 2007 - Jan 2008

Program Assistant

• Jan 2005 - May 2007

Various secretarial duties for two vocational rehabilitation counselors. Various secretarial duties for two vocational rehabilitation counselors.